Complete Carpet Care

★★★★★
  • 12080 Foley Blvd NW

    Minneapolis, MN 55448

    Map & Directions
  • 651-762-8148

About Complete Carpet Care

Personal Services

Personal Services
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Excellent! They do a great job. I planned on doing a whole house carpet cleaning in two appointments. I started with Zerorez which was a big mistake. With Zerorez my carpets looked like they hadn't even been cleaned. I was so disappointed

3
★★★★★

Excellent! They do a great job. I planned on doing a whole house carpet cleaning in two appointments. I started with Zerorez which was a big mistake. With Zerorez my carpets looked like they hadn't even been cleaned. I was so disappointed

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Arrived 45 minutes after appointment time, blamed everyone else for it. Sloppy work. Left the carpet soaked, and it is still wet. Raised his voice to myself and my son. Dumped waste on my newly treated lawn.

3
★★★★★

Arrived 45 minutes after appointment time, blamed everyone else for it. Sloppy work. Left the carpet soaked, and it is still wet. Raised his voice to myself and my son. Dumped waste on my newly treated lawn.

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How can this guy still be in business? I was at a good customers house doing some work and the carpet cleaner shows up. I never saw him, but I guess he left in a huff. He slammed the customers door, and then went on to throw his full

3
★★★★★

How can this guy still be in business? I was at a good customers house doing some work and the carpet cleaner shows up. I never saw him, but I guess he left in a huff. He slammed the customers door, and then went on to throw his full

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Run and hide. This "business" is a joke. Rude on the phone and missed two appointments.

3
★★★★★

Run and hide. This "business" is a joke. Rude on the phone and missed two appointments.

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Please get out of the service business. You are a psycho! Prospective carpet cleaning clients...my initial call was all it took to move my request for service to another business. The owner uses vulgar language and leaves voicemail that

3
★★★★★

Please get out of the service business. You are a psycho! Prospective carpet cleaning clients...my initial call was all it took to move my request for service to another business. The owner uses vulgar language and leaves voicemail that

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Definetly do not recommend! Wish we had read these reviews sooner. Had pet stain issues on a light colored carpet as well as stained furniture. Furniture turned out okay, but carpet remained wet for days. Also sticky with residue from

3
★★★★★

Definetly do not recommend! Wish we had read these reviews sooner. Had pet stain issues on a light colored carpet as well as stained furniture. Furniture turned out okay, but carpet remained wet for days. Also sticky with residue from

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Rude and Nasty to customers! Was called a "B- word" for refusing to pay $280 for 3 rooms that were advertised for $14.95 per room. I did read the fine print, Sir!

3
★★★★★

Rude and Nasty to customers! Was called a "B- word" for refusing to pay $280 for 3 rooms that were advertised for $14.95 per room. I did read the fine print, Sir!

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I hired this place to clean my carpets. The person taking the order made the deal and of course when the worker showed up (45 min later than scheduled) I had to re-negotiate the price and had less area cleaned due to cost.
Did the

3
★★★★★

I hired this place to clean my carpets. The person taking the order made the deal and of course when the worker showed up (45 min later than scheduled) I had to re-negotiate the price and had less area cleaned due to cost.
Did the

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I should have known from the first call that this company was NOT a good choice. The person who answered my call was rude, rushed, and acted like he couldn't get me off the phone fast enough. I made the appointment anyway, and even tho

3
★★★★★

I should have known from the first call that this company was NOT a good choice. The person who answered my call was rude, rushed, and acted like he couldn't get me off the phone fast enough. I made the appointment anyway, and even tho

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Please! Please! Please save yourself alot of grief and money. The "owner" is rude and disrepectful. Not one once of professionalism, not one ounce of Customer service. Half ass work, late to appointments and absolutely clueless about

3
★★★★★

Please! Please! Please save yourself alot of grief and money. The "owner" is rude and disrepectful. Not one once of professionalism, not one ounce of Customer service. Half ass work, late to appointments and absolutely clueless about

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Why would anybody use this guy? He sounds like a complete idiot. He can't write or spell. He comes across as a complete dumbass! I think I will stick with the professionals!

3
★★★★★

Why would anybody use this guy? He sounds like a complete idiot. He can't write or spell. He comes across as a complete dumbass! I think I will stick with the professionals!

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I am the owner of complete carpet care and i have been in buisness for thirteen years. I came across these reviews and to tell you the truth i am extremelly shocked. I run a very successful buisness and always try and do the right

3
★★★★★

I am the owner of complete carpet care and i have been in buisness for thirteen years. I came across these reviews and to tell you the truth i am extremelly shocked. I run a very successful buisness and always try and do the right

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The nattiest group of contractors I ever encountered since I was born. The owner of this company gave us a reasonably cheap quote to do our carpet cleaning. However, the man who came to do the job (45 minutes late to the appointment) asked

3
★★★★★

The nattiest group of contractors I ever encountered since I was born. The owner of this company gave us a reasonably cheap quote to do our carpet cleaning. However, the man who came to do the job (45 minutes late to the appointment) asked

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What a waste of money! The ad in the local circular shows a uniformed professional, how misleading! I got a half dressed, pony tailed, tattooed guy in a junker pick up truck. I asked if his machine was more powerful than the full sized Rug

3
★★★★★

What a waste of money! The ad in the local circular shows a uniformed professional, how misleading! I got a half dressed, pony tailed, tattooed guy in a junker pick up truck. I asked if his machine was more powerful than the full sized Rug

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Please- I beg of you- spend the extra money and hire someone different. You could not even tell the carpet was cleaned- very unprofessional all around and very poor job done.

1
★☆☆☆☆

Please- I beg of you- spend the extra money and hire someone different. You could not even tell the carpet was cleaned- very unprofessional all around and very poor job done.

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My first clue should have been the unprofessionalism when I made the appointment.\r
The machine they use - you can rent at the grocery store.\r
None of the spots were removed, and there was no extra effort to really clean the bad

3
★★★★★

My first clue should have been the unprofessionalism when I made the appointment.\r
The machine they use - you can rent at the grocery store.\r
None of the spots were removed, and there was no extra effort to really clean the bad

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I too called and scheduled an appt. with this so called business to clean my carpets, I saw an ad in a local circular and thought it was a good deal, now I am kicking myself. \r
I set up the appt. for between 11 and 1pm, at 1:30, when they

3
★★★★★

I too called and scheduled an appt. with this so called business to clean my carpets, I saw an ad in a local circular and thought it was a good deal, now I am kicking myself. \r
I set up the appt. for between 11 and 1pm, at 1:30, when they

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The technician called to arrive early, interrupting a previous appointment, showed up foul smelling and wreaking of body odor and cigarette smoke. After he identified that my wife had returned from an appointment he said she could let him in to do the work and go back. Let me see, let a stranger in and have access to house and valuables yeah not going to happen. My wife asked a simple question about a truck mounted unit and he said he would phone the boss. Then he just comes in the home and hands the phone over. When questioned whoever was on the phone became rude and said we didn't ask for a truck mounted unit. Not feeling comfortable with the technician or the person on the phone my wife cancelled. This is our right as a consumer and homeowner. The person on the phone called her a "bitch" three times. She neither insulted him or instigated that kind of behavior. When I came home from work to find her upset I called the company. I asked for the owner and the person on the phone stated that he was the owner. I asked what the deal was calling potential customers a bitch and he said she was a bitch. He said he was glad he wasn't married to her. We got into a heated exchange since I am not one to take such insults. I hung up. I informed my neighbors to watch for strangers around the house now. This company is horrible and I would not trust them near my house or family. This Mike person is insane!

0
★☆☆☆☆

The technician called to arrive early, interrupting a previous appointment, showed up foul smelling and wreaking of body odor and cigarette smoke. After he identified that my wife had returned from an appointment he said she could let him in to do the work and go back. Let me see, let a stranger in and have access to house and valuables yeah not going to happen. My wife asked a simple question about a truck mounted unit and he said he would phone the boss. Then he just comes in the home and hands the phone over. When questioned whoever was on the phone became rude and said we didn't ask for a truck mounted unit. Not feeling comfortable with the technician or the person on the phone my wife cancelled. This is our right as a consumer and homeowner. The person on the phone called her a "bitch" three times. She neither insulted him or instigated that kind of behavior. When I came home from work to find her upset I called the company. I asked for the owner and the person on the phone stated that he was the owner. I asked what the deal was calling potential customers a bitch and he said she was a bitch. He said he was glad he wasn't married to her. We got into a heated exchange since I am not one to take such insults. I hung up. I informed my neighbors to watch for strangers around the house now. This company is horrible and I would not trust them near my house or family. This Mike person is insane!

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I too found this Mike guy to be crazy! Same story, very rude, hung up, he called back many times with very funny excuses on why he yelled at my wife. PLEASE shop around.

0
★☆☆☆☆

I too found this Mike guy to be crazy! Same story, very rude, hung up, he called back many times with very funny excuses on why he yelled at my wife. PLEASE shop around.

Pros: eye opening experience

Cons: many

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I saw their ad and called for more information. This guy (Mike) answered and he was extremely rude and unprofessional. After speaking to him, I realized I did NOT want to have any thing to do with him or the company. I hung up only to find out that he called my number (3 times to be exact) to argue and harass me. I then went online to file a complaint and, not surprisingly found that he had done this to many other people, as well. What a psycho!!!

0
★☆☆☆☆

I saw their ad and called for more information. This guy (Mike) answered and he was extremely rude and unprofessional. After speaking to him, I realized I did NOT want to have any thing to do with him or the company. I hung up only to find out that he called my number (3 times to be exact) to argue and harass me. I then went online to file a complaint and, not surprisingly found that he had done this to many other people, as well. What a psycho!!!

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If you've got ALLLLL day to wait around then these may be the people you'll want to hire to clean your carpets. I had a 9a - 11a appointment and they called me saying they were on their way to my place at 12:30p and would be there by 1p!!!

As far as their quality of service goes .... I don't know - I have a life and couldn't afford to wait for the cheapest carpet cleaning outfit in town to show up. Do like I ended up doing, pay the extra money for peace of mind and go with a reputable company like Coit. You get what you pay and this yahoo outfit drives that point home.

0
★☆☆☆☆

If you've got ALLLLL day to wait around then these may be the people you'll want to hire to clean your carpets. I had a 9a - 11a appointment and they called me saying they were on their way to my place at 12:30p and would be there by 1p!!!

As far as their quality of service goes .... I don't know - I have a life and couldn't afford to wait for the cheapest carpet cleaning outfit in town to show up. Do like I ended up doing, pay the extra money for peace of mind and go with a reputable company like Coit. You get what you pay and this yahoo outfit drives that point home.

Pros: They answered the phones 50% of the time

Cons: Where do I start?

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