These guys were very punctual. There were some measuring issues, but all was resolved and the owner footed the cost. Gerald, the owner was very polite and down to earth. It was my pleasure to work with this company. Gerald complimented my various changes without any complaint. He understood that it is my house and that I wanted to make sure to get the right color and style of carpet. He stands by his work, he came out on the weekend to check out the work. The price of this job ranged to be 20% - 50% cheaper than the other 3 companies I got quotes from. The work was completed very quickly. I loved this company.