Thane Hawkins Polar Chevrolet

★★★☆☆
  • 1801 County Road F E

    Saint Paul, MN 55110

    Map & Directions
  • 651-429-7791

About Thane Hawkins Polar Chevrolet

Hours
Sales Mon-Thu: 9am - 9pm Fri-Sat: 9am - 6pm Sun: Closed Service Mon-Fri: 6:30am - 6pm Sat-Sun: Closed
Special Offer
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Automotive

Automotive
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3.0 2
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Absolutely horrible. After my power steering failed a week after driving out of the parking lot, I might as well have thrown away my salesman's business card because his info was about as useful as a cup of pudding, he never responded even with suggestions or to say they couldn't help me. Service department was completely unsympathetic. There was a handful of hassles and also my permit expired before I received my plates. Polar promise is a crock. Eventually I got a full refund but it seemed to be in a shameful attempt to salvage their internet reputation. This is a different day and age where people don't need to get screwed over by businesses anymore. These people probably sleep really poorly at night. Seemed to lack basic human empathy during genuine suffering.

1
★☆☆☆☆

Absolutely horrible. After my power steering failed a week after driving out of the parking lot, I might as well have thrown away my salesman's business card because his info was about as useful as a cup of pudding, he never responded even with suggestions or to say they couldn't help me. Service department was completely unsympathetic. There was a handful of hassles and also my permit expired before I received my plates. Polar promise is a crock. Eventually I got a full refund but it seemed to be in a shameful attempt to salvage their internet reputation. This is a different day and age where people don't need to get screwed over by businesses anymore. These people probably sleep really poorly at night. Seemed to lack basic human empathy during genuine suffering.

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I called today (10/25/2010) and asked for the service Manager and a nice guy names Randy answered and I told him my engine light came on today and what should I do.He asked a couple of questions to determine weather I should drive it or not then said could I come in now? I couldnt believe I wasnt asked to come in 2 weeks later. I was their within an hour and I was greeted at the service door and mentioned to another nice gentelman that I talked to Randy and he said he was expecting me. They asked for my keys and showed me to the lounge. Less than an hour later they found me wandering around on the show room floor and told me my truck was ready.It was a glow plug on one of the cylinders and it was repaired at no charge.They had me sign the paperwork and walked me to my truck out front. Great service guys and gals!!!

5
★★★★★

I called today (10/25/2010) and asked for the service Manager and a nice guy names Randy answered and I told him my engine light came on today and what should I do.He asked a couple of questions to determine weather I should drive it or not then said could I come in now? I couldnt believe I wasnt asked to come in 2 weeks later. I was their within an hour and I was greeted at the service door and mentioned to another nice gentelman that I talked to Randy and he said he was expecting me. They asked for my keys and showed me to the lounge. Less than an hour later they found me wandering around on the show room floor and told me my truck was ready.It was a glow plug on one of the cylinders and it was repaired at no charge.They had me sign the paperwork and walked me to my truck out front. Great service guys and gals!!!

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