Tcf Agency Insurance Svc Inc

★☆☆☆☆
  • 801 Marquette Ave

    Minneapolis, MN 55402

    Map & Directions
  • 612-661-8400

About Tcf Agency Insurance Svc Inc

Hours
Mon-Fri 8am-5pm

Insurance

Insurance
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I recently left TCF after being a customer for 19 years .

Before you decide to open an account at TCF consider the following. TCF: 1. closed my branch. 2. removed my ATM. 3. does not allow deposits at the next THREE closest ATM's, 4. as far as I can tell, has removed many ATM's (try to find one at the Mall of America), 5. Doesn't realize that the "next closest branch/ATM/office" is significantly different for people on foot than it is for drivers. 6. Bounces customer service calls out of the state (This was the deciding factor in my case. A "customer service" representative in ILLINOIS { Illinois?!? Doesn't "TCF" mean "T"win "C"ities "F"ederal?} refused to connect me to my next closest local branch, refused to give me the telephone number of my next closest local branch AND then gave me bad information about the closing time at my next closest local branch!)

I wish TCF all the best!

Be cautious and ask a lot of questions if you decide to bank with them. I believe it is possible that Twin Cities Federal may be leaving the Twin Cities.

For this bank to have a 7.? customer rating here is a sad comment on how low our expectations have become for customer service these days.

0
★☆☆☆☆

I recently left TCF after being a customer for 19 years .

Before you decide to open an account at TCF consider the following. TCF: 1. closed my branch. 2. removed my ATM. 3. does not allow deposits at the next THREE closest ATM's, 4. as far as I can tell, has removed many ATM's (try to find one at the Mall of America), 5. Doesn't realize that the "next closest branch/ATM/office" is significantly different for people on foot than it is for drivers. 6. Bounces customer service calls out of the state (This was the deciding factor in my case. A "customer service" representative in ILLINOIS { Illinois?!? Doesn't "TCF" mean "T"win "C"ities "F"ederal?} refused to connect me to my next closest local branch, refused to give me the telephone number of my next closest local branch AND then gave me bad information about the closing time at my next closest local branch!)

I wish TCF all the best!

Be cautious and ask a lot of questions if you decide to bank with them. I believe it is possible that Twin Cities Federal may be leaving the Twin Cities.

For this bank to have a 7.? customer rating here is a sad comment on how low our expectations have become for customer service these days.

 

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