Nails Sophisticate

★★★☆☆

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I am unsure where to start, as I am still somewhat numb to the experience I had at this establishment. Wow. This is my first time ever writing a negative review. I am much more of a "glass nearly full" type person but multiple people have insisted I post. Ok, so I received a gift certificate to Nail Sophisticate for my birthday from some dear friends. I had never been there, but have been to most nail salons in town, and on the out skirts of town as well because I enjoy change in environment, not that I am anywhere near "picky" with manicures/pedicures. The entire experience at this place was awful. The owner, who "serviced" me, was completely rude and had no customer care skills whatsoever. When I say rude- I mean; zero smile, harsh direct tone, persistance trying to upgrade service to maximize profitability, no apology when knicking/cutting my toes and fingers a total of 3 times. Yes, 3 times - blood. It wasn't as if she didn't see it either. She just kept wiping it away quickly with a towel as if it were " no biggie- this is all just part of the process." In fact, GET THIS, at one point when I insisted I was just looking for a FILL not a FULL SET (I just had a full set 3 wks ago) and I didnt want brand new nails pryed off my nailbeds (it HURTS!), she scoffed and said, "Well you know dear... beauty IS pain." I instantly heard twighlight zone music in my head ... like... ARE. YOU. KIDDING. ME. I nearly LOL'ED. I was shocked. The pedicure lasted roughly 5 minutes - there was no scrubbing of feet, just clipping of toenails. This salon doesn't have white spray for your tips - they do french tip by hand... well she did it so well my 4 year old needed to redo them. Completely obvious the lines were uneven.. I thought it was a joke but quickly realized she was proud of her masterpiece and kept to myself. Quite honestly ANYWHERE else is better. I tried to coach her a few times as to what I seen as areas of improvement but due to her brash nature let's just say it was best I complied with what her vision was. I had already bled 3 times- wasn't to crazy about the idea of actually SEEING this woman pissed off as I am already experiencing a "good mood". I bled once on the corner of my big toe & 2 places on my hands and she just wiped it away until it stopped. The craziest thing about the whole experience... get ready for this... I said "thank you", paid, and can you believe she leaned forward as close as she could, and SHE SQUEEZED my cheeks. As in PINCHED my cheeks wiggled them back and forth and says.. "you come BOCK now you dear you." At that point I received a half smile and she quickly walked away. I think I will stay at my "regular" nail salon - I didn't anticipate THAT much change. Never again. Oi. Never.

1
★☆☆☆☆

I am unsure where to start, as I am still somewhat numb to the experience I had at this establishment. Wow. This is my first time ever writing a negative review. I am much more of a "glass nearly full" type person but multiple people have insisted I post. Ok, so I received a gift certificate to Nail Sophisticate for my birthday from some dear friends. I had never been there, but have been to most nail salons in town, and on the out skirts of town as well because I enjoy change in environment, not that I am anywhere near "picky" with manicures/pedicures. The entire experience at this place was awful. The owner, who "serviced" me, was completely rude and had no customer care skills whatsoever. When I say rude- I mean; zero smile, harsh direct tone, persistance trying to upgrade service to maximize profitability, no apology when knicking/cutting my toes and fingers a total of 3 times. Yes, 3 times - blood. It wasn't as if she didn't see it either. She just kept wiping it away quickly with a towel as if it were " no biggie- this is all just part of the process." In fact, GET THIS, at one point when I insisted I was just looking for a FILL not a FULL SET (I just had a full set 3 wks ago) and I didnt want brand new nails pryed off my nailbeds (it HURTS!), she scoffed and said, "Well you know dear... beauty IS pain." I instantly heard twighlight zone music in my head ... like... ARE. YOU. KIDDING. ME. I nearly LOL'ED. I was shocked. The pedicure lasted roughly 5 minutes - there was no scrubbing of feet, just clipping of toenails. This salon doesn't have white spray for your tips - they do french tip by hand... well she did it so well my 4 year old needed to redo them. Completely obvious the lines were uneven.. I thought it was a joke but quickly realized she was proud of her masterpiece and kept to myself. Quite honestly ANYWHERE else is better. I tried to coach her a few times as to what I seen as areas of improvement but due to her brash nature let's just say it was best I complied with what her vision was. I had already bled 3 times- wasn't to crazy about the idea of actually SEEING this woman pissed off as I am already experiencing a "good mood". I bled once on the corner of my big toe & 2 places on my hands and she just wiped it away until it stopped. The craziest thing about the whole experience... get ready for this... I said "thank you", paid, and can you believe she leaned forward as close as she could, and SHE SQUEEZED my cheeks. As in PINCHED my cheeks wiggled them back and forth and says.. "you come BOCK now you dear you." At that point I received a half smile and she quickly walked away. I think I will stay at my "regular" nail salon - I didn't anticipate THAT much change. Never again. Oi. Never.

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I went for the first time a few weeks ago (on May 17th) with my mother, It was horrible! My mother had a pretty decent nail tech, she was nice and seem to know what she was doing however, the person I had did an awful job! I wanted my tips changed on my acrylics, when she took the old ones off instead of soaking them, she just used an un-used acrylic nail to pry them off, it really hurt! She managed to cut my skin on three different fingers with the dermal and didn't say anything or even apologize until I was on the drying machine. I was so upset over the whole thing that I didnt enjoy the pedicure that I had as well. On top of that, we were charged more then we were suppose to and the owner ended up in a yelling match with a customer that was very unsatisfied with the business, I also noticed today that one of my nails has a large split right down the middle which I will have to now go get fixed! I would not recommend this place to anyone! And will never go back! Very disappointing experience!

1
★☆☆☆☆

I went for the first time a few weeks ago (on May 17th) with my mother, It was horrible! My mother had a pretty decent nail tech, she was nice and seem to know what she was doing however, the person I had did an awful job! I wanted my tips changed on my acrylics, when she took the old ones off instead of soaking them, she just used an un-used acrylic nail to pry them off, it really hurt! She managed to cut my skin on three different fingers with the dermal and didn't say anything or even apologize until I was on the drying machine. I was so upset over the whole thing that I didnt enjoy the pedicure that I had as well. On top of that, we were charged more then we were suppose to and the owner ended up in a yelling match with a customer that was very unsatisfied with the business, I also noticed today that one of my nails has a large split right down the middle which I will have to now go get fixed! I would not recommend this place to anyone! And will never go back! Very disappointing experience!

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I went there for my first time like a week ago, and i had to get my previous curlic nails removed and i wanted a new coating over my real nais and i sat there with y hands in the dish for like two hours with nobody checked on my hands nobody shaved off the soft part nothing nobody talked to me or anything foir two hours meanwhile there were new customers walking in getting help right away and they were out of there with in a half an hour. and then tammy the manager came over and was like oh my gosh im so sorry ima do ur nails now. and she told me she wasnt going to charge me for the nail taken off part as she did my nails she clipped my skin with those spinny things like 5 times and no sorrys she just kept going on like nothing happened. well anyway i got done and went up to pay they charged me forty dollars when i dont even know how they got that much because a nail take off is 10 dollars and a coating is 23 so that is 33 dollars and plus she said she wasnt even going to charge me the 10 dollars to get the nails tooken off because i was there unattended to for two hours. I would never reommend anybody to go there.

1
★☆☆☆☆

I went there for my first time like a week ago, and i had to get my previous curlic nails removed and i wanted a new coating over my real nais and i sat there with y hands in the dish for like two hours with nobody checked on my hands nobody shaved off the soft part nothing nobody talked to me or anything foir two hours meanwhile there were new customers walking in getting help right away and they were out of there with in a half an hour. and then tammy the manager came over and was like oh my gosh im so sorry ima do ur nails now. and she told me she wasnt going to charge me for the nail taken off part as she did my nails she clipped my skin with those spinny things like 5 times and no sorrys she just kept going on like nothing happened. well anyway i got done and went up to pay they charged me forty dollars when i dont even know how they got that much because a nail take off is 10 dollars and a coating is 23 so that is 33 dollars and plus she said she wasnt even going to charge me the 10 dollars to get the nails tooken off because i was there unattended to for two hours. I would never reommend anybody to go there.

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0 out of 1 people found this review helpful.

.

I've been getting mani and pedi 's since the early 90's. The shop I have found to be the cleanest and nicest one between Little Falls and the Twin Cities is Nail Sophisticate. I recommend Nails Sophisticate to all of my friends. If you want gel, acrylic, pink & white and fancy designs, they do it all. They also take care of horrible horrible foot problems, callouses, and in grown toe nails. They use gloves, have a sterilizing infrared machine that sterilizes the metal clippers, files, and scrapers. The salon is clean, and the staff wears masks. The one bad review on this site is a complete misrepresentation of Nails Sophisticate. That person is "ONE OF THOSE"...you know the type...always trying to get something for nothing, and always complaining to get a discount...low class and probably never had a pedicure in her life!

5
★★★★★

I've been getting mani and pedi 's since the early 90's. The shop I have found to be the cleanest and nicest one between Little Falls and the Twin Cities is Nail Sophisticate. I recommend Nails Sophisticate to all of my friends. If you want gel, acrylic, pink & white and fancy designs, they do it all. They also take care of horrible horrible foot problems, callouses, and in grown toe nails. They use gloves, have a sterilizing infrared machine that sterilizes the metal clippers, files, and scrapers. The salon is clean, and the staff wears masks. The one bad review on this site is a complete misrepresentation of Nails Sophisticate. That person is "ONE OF THOSE"...you know the type...always trying to get something for nothing, and always complaining to get a discount...low class and probably never had a pedicure in her life!

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.

I just got a manicure and pedicure at nail sophisticate and even they were super busy, they took great care of me. Tammy and the rest of the staff are so sweet, and take time to get to know you (Tammy remembered me by a tattoo on my foot, even though I haven't been for a while!). My toes and nails always look great when I come here, and I can't say the same for other places. I won't ever go anywhere else!

5
★★★★★

I just got a manicure and pedicure at nail sophisticate and even they were super busy, they took great care of me. Tammy and the rest of the staff are so sweet, and take time to get to know you (Tammy remembered me by a tattoo on my foot, even though I haven't been for a while!). My toes and nails always look great when I come here, and I can't say the same for other places. I won't ever go anywhere else!

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1 out of 1 people found this review helpful.

.

I have been getting my nails done here for a year and I have been very happy with the service that I receive each and every time I visit.

5
★★★★★

I have been getting my nails done here for a year and I have been very happy with the service that I receive each and every time I visit.

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1 out of 1 people found this review helpful.

.

I've never had a bad manicure or experience at Nails Sophisticate. They get you in and out quickly, but do quality work.

4
★★★★☆

I've never had a bad manicure or experience at Nails Sophisticate. They get you in and out quickly, but do quality work.

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1 out of 1 people found this review helpful.

.

I love going there they wilo always try to accomodate you! Tammy is so sweet and she is funny and does the best job of anyone in saint cloud! She remembers peop0le and cares you won't need a fill for awhile after seeing her or anyone on her staff:)It is so warm and inviting I had the worst experience at the nail place in the mall a few times so make the trip across the street it's well worth it and you'll save money in the long run!!! wendi baker

5
★★★★★

I love going there they wilo always try to accomodate you! Tammy is so sweet and she is funny and does the best job of anyone in saint cloud! She remembers peop0le and cares you won't need a fill for awhile after seeing her or anyone on her staff:)It is so warm and inviting I had the worst experience at the nail place in the mall a few times so make the trip across the street it's well worth it and you'll save money in the long run!!! wendi baker

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1 out of 1 people found this review helpful.

 

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