Gorilla Heating and Air

★☆☆☆☆
"You'll go bananas over our service!"
  • 7416 Aspen Cove S

    Cottage Grove, MN 55016

    Map & Directions
  • 651-458-4400

Professional Services

Professional Services
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1.0 4
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Never use them. It has been three weeks for them to show up and still have not. They were paid some money up front and now cost me money and reputation due to their poor service. Whoops what service they have not even showed up. I will be posting more info on our recommended service site and they will not be in that category. Do not mistake of using them as we did. If Service Magic keeps them on, we and others will not want to be using their services either. Can not rate low enough - lowest is a 1.

1
★☆☆☆☆

Never use them. It has been three weeks for them to show up and still have not. They were paid some money up front and now cost me money and reputation due to their poor service. Whoops what service they have not even showed up. I will be posting more info on our recommended service site and they will not be in that category. Do not mistake of using them as we did. If Service Magic keeps them on, we and others will not want to be using their services either. Can not rate low enough - lowest is a 1.

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It's a known fact that Service Magic only shows rosy reviews while masks negative ones so its rating can't be trusted.

Regarding Gorilla Heating, it's service techs are very unprofessional. Late or no show on many of their appointments. They knowledge on heating/cooling setups is also questionable. They don't even work with the flex gastite pipe and lie about the cost of materials.

Overall it's a bad company. Avoid it if you can.

1
★☆☆☆☆

It's a known fact that Service Magic only shows rosy reviews while masks negative ones so its rating can't be trusted.

Regarding Gorilla Heating, it's service techs are very unprofessional. Late or no show on many of their appointments. They knowledge on heating/cooling setups is also questionable. They don't even work with the flex gastite pipe and lie about the cost of materials.

Overall it's a bad company. Avoid it if you can.

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If only I could give Virgil, the guy from Gorrila, no star... He doesn't deserve even the one that I put in here.

I found his info via this site and contacted him to come for an estimate to fix a gas leak. He was supposed to come over at around 4:30 so I took off from work early and got home before that to wait for him. He didn't show up so I called him after 5. He explained he came before 4:30 and no one was here so he took off, which I know is a lie cuz I was home watching the door prior to 4:30. He simply forgot about it.

Even though he didn't give me a good impression I still decided to make an appointment with him due to all the good reviews on this board. The appointment was supposed to be at 4:00 on Friday. I again made the arrangement to be at home before 4 and waited, waited, and waited some more. At 5 I called him. This time his excuse is he didn't remember the appointment.

Someone please buy this guy a note pad or digital assistant so he can properly jot down appointments!

I have dealt with a lot of contractors and I have never come across one who forgot about appointments twice in a row and I could only imagine what type of work he might do given his absent-mindedness.

Use his service at your own risk.

0
★☆☆☆☆

If only I could give Virgil, the guy from Gorrila, no star... He doesn't deserve even the one that I put in here.

I found his info via this site and contacted him to come for an estimate to fix a gas leak. He was supposed to come over at around 4:30 so I took off from work early and got home before that to wait for him. He didn't show up so I called him after 5. He explained he came before 4:30 and no one was here so he took off, which I know is a lie cuz I was home watching the door prior to 4:30. He simply forgot about it.

Even though he didn't give me a good impression I still decided to make an appointment with him due to all the good reviews on this board. The appointment was supposed to be at 4:00 on Friday. I again made the arrangement to be at home before 4 and waited, waited, and waited some more. At 5 I called him. This time his excuse is he didn't remember the appointment.

Someone please buy this guy a note pad or digital assistant so he can properly jot down appointments!

I have dealt with a lot of contractors and I have never come across one who forgot about appointments twice in a row and I could only imagine what type of work he might do given his absent-mindedness.

Use his service at your own risk.

Pros: none

Cons: dishonest

.

If only I could give Virgil, the guy from Gorrila, no star... He doesn't deserve even the one that I put in here.

I found his info via this site and contacted him to come for an estimate to fix a gas leak. He was supposed to come over at around 4:30 so I took off from work early and got home before that to wait for him. He didn't show up so I called him after 5. He explained he came before 4:30 and no one was here so he took off, which I know is a lie cuz I was home watching the door prior to 4:30. He simply forgot about it.

Even though he didn't give me a good impression I still decided to make an appointment with him due to all the good reviews on this board. The appointment was supposed to be at 4:00 on Friday. I again made the arrangement to be at home before 4 and waited, waited, and waited some more. At 5 I called him. This time his excuse is he didn't remember the appointment.

Someone please buy this guy a note pad or digital assistant so he can properly jot down appointments!

I have dealt with a lot of contractors and I have never come across one who forgot about appointments twice in a row and I could only imagine what type of work he might do given his absent-mindedness.

Use his service at your own risk.

1
★☆☆☆☆

If only I could give Virgil, the guy from Gorrila, no star... He doesn't deserve even the one that I put in here.

I found his info via this site and contacted him to come for an estimate to fix a gas leak. He was supposed to come over at around 4:30 so I took off from work early and got home before that to wait for him. He didn't show up so I called him after 5. He explained he came before 4:30 and no one was here so he took off, which I know is a lie cuz I was home watching the door prior to 4:30. He simply forgot about it.

Even though he didn't give me a good impression I still decided to make an appointment with him due to all the good reviews on this board. The appointment was supposed to be at 4:00 on Friday. I again made the arrangement to be at home before 4 and waited, waited, and waited some more. At 5 I called him. This time his excuse is he didn't remember the appointment.

Someone please buy this guy a note pad or digital assistant so he can properly jot down appointments!

I have dealt with a lot of contractors and I have never come across one who forgot about appointments twice in a row and I could only imagine what type of work he might do given his absent-mindedness.

Use his service at your own risk.

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