Ecolab

★☆☆☆☆
  • 370 Wabasha St N

    Saint Paul, MN 55102

    Map & Directions
  • 651-293-2441

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I actually closed my account here because no one could get on the same page.
I had a transaction entered two times from a restaurant who first entered w/o tip and then entered w/tip.
The credit union wouldnt take it off, the woman who handles it was super rude and actually said to me -"well im not doing it because i get in trouble for doing it. its not our fault."

Well- it wasnt mine either. It was extremely obvious what happened and what upset me most is I was referred to this woman by someone who answered the phones and handled accounts. She said this other woman was the only one who could reverse it and it shouldnt be a problem. I had to call her back to tell her what I had just been told and she was apologetic and said she would take care of it for me and follow up.
She did and I really appreciated it but it would have been nice if they'd have done it in the first place.

1
★☆☆☆☆

I actually closed my account here because no one could get on the same page.
I had a transaction entered two times from a restaurant who first entered w/o tip and then entered w/tip.
The credit union wouldnt take it off, the woman who handles it was super rude and actually said to me -"well im not doing it because i get in trouble for doing it. its not our fault."

Well- it wasnt mine either. It was extremely obvious what happened and what upset me most is I was referred to this woman by someone who answered the phones and handled accounts. She said this other woman was the only one who could reverse it and it shouldnt be a problem. I had to call her back to tell her what I had just been told and she was apologetic and said she would take care of it for me and follow up.
She did and I really appreciated it but it would have been nice if they'd have done it in the first place.

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