Hopkins Honda

★★★★☆
  • 250 5th Ave S

    Minneapolis, MN 55415

    Map & Directions
  • 952-938-1717

About Hopkins Honda

Categories
  • Auto Body Paint & Repair
  • Automotive Repair
  • Auto Dealers
Details
  • Honda
  • Honda
Hours
M-Th 8:30am-9pm, F-Sa 8:30am-6pm, Su 24hr
Special Offer
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Automotive

Automotive
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4.2 5
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If you are looking for both quality and great customer service, look elsewhere. The quality of work has been average, but customer service is horrible. The lack of professionalism and integrity is minimal at best. From my experiences with Hopkins Honda, the largest issue is poor customer service. They do not greet you in a timely manner with servicing, are not reasonably priced for standard maintenance, lack professionalism in communication and in my experience used ignorant and disrespectful language with a customer. I would like to stress that I have not experienced quality issues but was embarrassed for them with the lack of respect for customers.

1
★☆☆☆☆

If you are looking for both quality and great customer service, look elsewhere. The quality of work has been average, but customer service is horrible. The lack of professionalism and integrity is minimal at best. From my experiences with Hopkins Honda, the largest issue is poor customer service. They do not greet you in a timely manner with servicing, are not reasonably priced for standard maintenance, lack professionalism in communication and in my experience used ignorant and disrespectful language with a customer. I would like to stress that I have not experienced quality issues but was embarrassed for them with the lack of respect for customers.

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If you are looking for both quality and great customer service, look elsewhere. The quality of work has been average, but customer service is horrible. The lack of professionalism and integrity is minimal at best. From my experiences

3
★★★★★

If you are looking for both quality and great customer service, look elsewhere. The quality of work has been average, but customer service is horrible. The lack of professionalism and integrity is minimal at best. From my experiences

.

I leased a new Accord sedan from Hopkins Honda. The process was quick and easy and the staff were friendly and informative. I never felt lost or confused because they explained everything as we went along. The car was beautifully detailed when I took delivery and they took the time to explain all of the car's features and how everything works. I feel like the people there went out of their way to make sure that I was well taken care of, which is why I returned two weeks later to lease a second vehicle for my fiance. I highly recommend Luther Hopkins Honda!

5
★★★★★

I leased a new Accord sedan from Hopkins Honda. The process was quick and easy and the staff were friendly and informative. I never felt lost or confused because they explained everything as we went along. The car was beautifully detailed when I took delivery and they took the time to explain all of the car's features and how everything works. I feel like the people there went out of their way to make sure that I was well taken care of, which is why I returned two weeks later to lease a second vehicle for my fiance. I highly recommend Luther Hopkins Honda!

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Not completely impressed by them. Decided to get my honda from an out of state dealer as they couldn't compete with prices. Because of that, I feel their service deptartment is not nearly as accomadating. They threatened to not cover issues under warranty, after calling the dealer I bought from, they told me that was crazy and to let them know if I have more problems as there shouldn't be any issue with warranties.

We did buy a 2nd vehicle from them and the purchase experience was fine. Didn't want to negotiate much on an '09 when there were '10s on the lot. We had to fight hard. But everyone was pleasant on the sales team that we encountered. We did walk away with a fair price on the vechile. We have yet to service it there so I'll be interested how we are treated with that vehicle as we have some issues to get covered under warranty.

4
★★★★☆

Not completely impressed by them. Decided to get my honda from an out of state dealer as they couldn't compete with prices. Because of that, I feel their service deptartment is not nearly as accomadating. They threatened to not cover issues under warranty, after calling the dealer I bought from, they told me that was crazy and to let them know if I have more problems as there shouldn't be any issue with warranties.

We did buy a 2nd vehicle from them and the purchase experience was fine. Didn't want to negotiate much on an '09 when there were '10s on the lot. We had to fight hard. But everyone was pleasant on the sales team that we encountered. We did walk away with a fair price on the vechile. We have yet to service it there so I'll be interested how we are treated with that vehicle as we have some issues to get covered under warranty.

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This is a great place to get your Honda serviced. The staff is very friendly and I never feel like they are cheating me or talking me into repairs I don't need. Recently built facility with free coffee, water, cookies and nice places to sit while you wait for your vehicle to be serviced. Online appointment booking. Every 4th oil change is free. Free car washes too!

5
★★★★★

This is a great place to get your Honda serviced. The staff is very friendly and I never feel like they are cheating me or talking me into repairs I don't need. Recently built facility with free coffee, water, cookies and nice places to sit while you wait for your vehicle to be serviced. Online appointment booking. Every 4th oil change is free. Free car washes too!

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Message from Hopkins Honda

You'll really like the way we do business!

More about Hopkins Honda

With an extensive New Vehicle Inventory, Luther Hopkins Honda is your automotive destination. We have consumer benefits such as the Luther Advantage which offer you gas discounts, car wash discounts, service loaner vehicles, paint, chip and dent repair certificates and much more!

 

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