Harford Sanitation Svc

★★☆☆☆
  • 440 Franklin St

    Bel Air, MD 21014

    Map & Directions
  • 410-838-5472

Communications & Utilities

Communications & Utilities
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In April 2011, I moved to Cecil County from NJ. I chose Waste Industries aka Harford Sanitation as my trash hauler. When I signed up, it was indicated that they also provided recycling services. First it took more than a week for them to drop of my trash & recycling cans. So I had trash & recycle piling up in my garage. The first week, the trash & recycle all went into the back of the truck. The next week I had cans. The trash was picked up, but the recycle stayed at the curb. I called and I was assured that someone would come pick it up by Saturday at the latest (Friday was my trash day). Saturday evening, I hauled it all back into my house. The next week, guess what happed...same thing. When I called. Same story...someone will come pick up Saturday at the latest. Saturday evening, I hauled the recycle back into my house. The following monday, I was assured that someone would come and pick it up the same day...so I put it back on the curb. Monday evening, I had to bring it all back in. Trash day came around again...and you guessed it....no pick up. At that point I had it. I cancelled the service. Oh yeah...it took another 3-4 days before they finally picked up the trash and hauled their cans away. I say - good riddance to bad rubbish.

1
★☆☆☆☆

In April 2011, I moved to Cecil County from NJ. I chose Waste Industries aka Harford Sanitation as my trash hauler. When I signed up, it was indicated that they also provided recycling services. First it took more than a week for them to drop of my trash & recycling cans. So I had trash & recycle piling up in my garage. The first week, the trash & recycle all went into the back of the truck. The next week I had cans. The trash was picked up, but the recycle stayed at the curb. I called and I was assured that someone would come pick it up by Saturday at the latest (Friday was my trash day). Saturday evening, I hauled it all back into my house. The next week, guess what happed...same thing. When I called. Same story...someone will come pick up Saturday at the latest. Saturday evening, I hauled the recycle back into my house. The following monday, I was assured that someone would come and pick it up the same day...so I put it back on the curb. Monday evening, I had to bring it all back in. Trash day came around again...and you guessed it....no pick up. At that point I had it. I cancelled the service. Oh yeah...it took another 3-4 days before they finally picked up the trash and hauled their cans away. I say - good riddance to bad rubbish.

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Ever since Waste Industries(no pun on the name they are a waste) my service has been erratic at best. Our refuse isn't picked up on any schedule. Sometimes the cans and bags sit all day and into the evening and like today it hasn't been picked up at all. Its still there from yesterday! Recycling isn't any better every once in a while they skip my neighborhood.And customer service is non existent. Is there another trash pickup service in Harford County? I'll pay more.

1
★☆☆☆☆

Ever since Waste Industries(no pun on the name they are a waste) my service has been erratic at best. Our refuse isn't picked up on any schedule. Sometimes the cans and bags sit all day and into the evening and like today it hasn't been picked up at all. Its still there from yesterday! Recycling isn't any better every once in a while they skip my neighborhood.And customer service is non existent. Is there another trash pickup service in Harford County? I'll pay more.

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I have been a cutomer of HSS for 25 years. Never had any problem.
Until now. I can't get our refuse picked up reliably, especially on Wed.
And no one answers their phone-unless you count unanswered voicemails as communication. Maybe we should go back to a burn barrel like the old days.

1
★☆☆☆☆

I have been a cutomer of HSS for 25 years. Never had any problem.
Until now. I can't get our refuse picked up reliably, especially on Wed.
And no one answers their phone-unless you count unanswered voicemails as communication. Maybe we should go back to a burn barrel like the old days.

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Family owned for many years, they've managed as well as can be expected in these times to keep price at a reasonable rate. I've always had good service from them.

4
★★★★☆

Family owned for many years, they've managed as well as can be expected in these times to keep price at a reasonable rate. I've always had good service from them.

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