Thai Arroy

★★★★☆
  • 1019 Light St

    Baltimore, MD 21230

    Map & Directions
  • 410-385-8587

About Thai Arroy

Hours
Mon. CLOSED;Tue. - Fri. 11:30am - 3pm;Sat. 12am - 11pm;Sun. 5pm - 10pm

Food

Food
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Thai Restaurant

3316 Greenmount Ave Baltimore, MD

3.75 4
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.

Yes! Definitely the best Thai food in Baltimore- I get druken noodles with tofu every time and I am always extremely satisfied. My favorite :)

5
★★★★★

Yes! Definitely the best Thai food in Baltimore- I get druken noodles with tofu every time and I am always extremely satisfied. My favorite :)

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It really pains me to write this review. I've been a regular take-out customer of Thai Arroy, but unfortunately, I've recently had one of the worst possible customer service experiences such that I need to write this. The hostess / owner was ridiculously rude and made it a point to avoid our 2-person party eye contact as she seated 4 four-tops prior to this. Why? Profitability. I get it. I understand it's more profitable, but as I look around the dining room whilst waiting 45 min. and 4 groups get seated before our pair even though we were there waaaaay before them, I noticed there were 2 two-tops. And later when I told the hostess / owner re my frustration, her response was that she recognized that she intended to seat those 4-tops prior to us...and that she didn't care that we had to wait. I was sincere in my appreciation that it was a Sat. night, etc., but nonetheless, she was defensive when she should have had a shred of customer service. Even the wait stuff tried to rush our dinner order to get us out....even though we were entirely humble and non-complaining... it was all to turn tables. WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED... (And, I've regularly dealt with terrible service...this was THE WORST!) While take-out is fine...DO NOT EAT IN THE DINING ROOM!!!!

0
★☆☆☆☆

It really pains me to write this review. I've been a regular take-out customer of Thai Arroy, but unfortunately, I've recently had one of the worst possible customer service experiences such that I need to write this. The hostess / owner was ridiculously rude and made it a point to avoid our 2-person party eye contact as she seated 4 four-tops prior to this. Why? Profitability. I get it. I understand it's more profitable, but as I look around the dining room whilst waiting 45 min. and 4 groups get seated before our pair even though we were there waaaaay before them, I noticed there were 2 two-tops. And later when I told the hostess / owner re my frustration, her response was that she recognized that she intended to seat those 4-tops prior to us...and that she didn't care that we had to wait. I was sincere in my appreciation that it was a Sat. night, etc., but nonetheless, she was defensive when she should have had a shred of customer service. Even the wait stuff tried to rush our dinner order to get us out....even though we were entirely humble and non-complaining... it was all to turn tables. WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED... (And, I've regularly dealt with terrible service...this was THE WORST!) While take-out is fine...DO NOT EAT IN THE DINING ROOM!!!!

Pros: Good Thai food...

Cons: but the service cannot compensate.

.

I think that Thai Arroy has the best Thai food in Baltimore. The menu selection is diverse and the prices are very reasonable. Parking in the area can be a bit difficult at times, but it is worth the effort!

4
★★★★☆

I think that Thai Arroy has the best Thai food in Baltimore. The menu selection is diverse and the prices are very reasonable. Parking in the area can be a bit difficult at times, but it is worth the effort!

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The penang curry, drunken noodles, pad thai, pad see ew is delicious!!! I love the thai salad, veggie spring rolls and thai iced tea. This restaurant is my favorite place to eat in Baltimore when I lived there and now when I visit it is a must. The staff is so friendly and the restaurant is nicely decorated.

5
★★★★★

The penang curry, drunken noodles, pad thai, pad see ew is delicious!!! I love the thai salad, veggie spring rolls and thai iced tea. This restaurant is my favorite place to eat in Baltimore when I lived there and now when I visit it is a must. The staff is so friendly and the restaurant is nicely decorated.

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