Dr Electric & Plumbing

★★★★☆
  • 4027 Annapolis Road

    Baltimore, MD 21227

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Home Construction & Remodeling
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Efficient, prompt, quick turn around, plus a discount for installing two toilets instead of one. Explained clearly what the problem was with existing toilets and efficacy and cost effectiveness of installing new products vs. repairing old models. Thanks.

2
★★★★★

Efficient, prompt, quick turn around, plus a discount for installing two toilets instead of one. Explained clearly what the problem was with existing toilets and efficacy and cost effectiveness of installing new products vs. repairing old models. Thanks.

from CitySearch
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I recently used Dr. Electric for some electrical and plumbing work I needed done around my house. The receptionist was extremely friendly and helpful in setting up the initial appointments, but everything went down hill from there. The electrician who initially came to my home, assessed the work and gave me my estimate, made a point of saying how he would do the work using his many years of experience. Instead, on the day the work was to be completed two young men who were unclear on what work needed to be done showed up and rushed through the job. After informing me they were finished I did a walk through with them only to find that they had failed to complete one of the bigger tasks I had ordered. When I asked them why this wasn't done, I was told I didn't really need it and they hurried off. The next day the power on one whole floor of our house went out THREE times as a result of their failure. When I called Dr. Electric to address this, my concerns were dismissed and no effort was made to rectify the situation. The plumber they sent was also a disappointment--expensive and unwilling to fully finish a project which required caulking because he claimed he was not good at caulking. For $275 to install a bathtub faucet, I feel I should not have been left with work to do myself that was clearly part of finishing the job. Overall VERY expensive for poor quality of work and poor managerial oversight.

2
★★☆☆☆

I recently used Dr. Electric for some electrical and plumbing work I needed done around my house. The receptionist was extremely friendly and helpful in setting up the initial appointments, but everything went down hill from there. The electrician who initially came to my home, assessed the work and gave me my estimate, made a point of saying how he would do the work using his many years of experience. Instead, on the day the work was to be completed two young men who were unclear on what work needed to be done showed up and rushed through the job. After informing me they were finished I did a walk through with them only to find that they had failed to complete one of the bigger tasks I had ordered. When I asked them why this wasn't done, I was told I didn't really need it and they hurried off. The next day the power on one whole floor of our house went out THREE times as a result of their failure. When I called Dr. Electric to address this, my concerns were dismissed and no effort was made to rectify the situation. The plumber they sent was also a disappointment--expensive and unwilling to fully finish a project which required caulking because he claimed he was not good at caulking. For $275 to install a bathtub faucet, I feel I should not have been left with work to do myself that was clearly part of finishing the job. Overall VERY expensive for poor quality of work and poor managerial oversight.

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I was in need of some work at my place of work. Computers would turn off when a portable heater was used. I called Dr. Electric and everyone I spoke to was friendly. I asked lots of questions and never once felt silly for asking them. My questions were answered professionally and with great detail. It felt like a family member was assisting me. When they came out, I met Ken and he was extremely patient in explaining every aspect of what needed to be done and how it could be accomplished! The work was done in days of his visit! Professional, Friendly and Courteous is how I'd describe this company!

5
★★★★★

I was in need of some work at my place of work. Computers would turn off when a portable heater was used. I called Dr. Electric and everyone I spoke to was friendly. I asked lots of questions and never once felt silly for asking them. My questions were answered professionally and with great detail. It felt like a family member was assisting me. When they came out, I met Ken and he was extremely patient in explaining every aspect of what needed to be done and how it could be accomplished! The work was done in days of his visit! Professional, Friendly and Courteous is how I'd describe this company!

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