Dig M Installers Inc

★☆☆☆☆

About Dig M Installers Inc

Categories
  • Swimming Pool Contractors

Home Construction & Remodeling

Home Construction & Remodeling
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Approximatley 2 months ago, I contracted with Dig M Installers to have my above ground pool installed. Part of the contract included Dig M sending out an excavator to level off my land for the pool. I was quoted "first 6 inches are free, all inches beyond that are $25 each." I was unable to be home while the excavator leveled the ground, leaving my step daughter to make payment. I was called by her letting me know that the excavator was quoting her 31 inches when job was done. I knew it was closer to 18-20 inches but rather than have my daughter deal with this situation, I had her pay him hoping I could get restitution at a later time. After countless emails and no responses, Dig M finally told me today that I needed to take it up with the excavator, which whom I have had no agreement with at any time.
I even took pictures of the site immediately following the work to show Dig M that the excavation was no where near 31 inches. Initially, Tonya seemed receptive, however today she informed me I needed to settle this with the actual excavator. I tried calling him, yet I dont expect much satisfaction out of him. Again, I had no agreement in place with him. I feel as though I was charged approximately $300 too much for the work that was done at my house.

The overall installation was great! Dig M's lack of concern for the overcharging by their Sub is poor.

Jack

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★☆☆☆☆

Approximatley 2 months ago, I contracted with Dig M Installers to have my above ground pool installed. Part of the contract included Dig M sending out an excavator to level off my land for the pool. I was quoted "first 6 inches are free, all inches beyond that are $25 each." I was unable to be home while the excavator leveled the ground, leaving my step daughter to make payment. I was called by her letting me know that the excavator was quoting her 31 inches when job was done. I knew it was closer to 18-20 inches but rather than have my daughter deal with this situation, I had her pay him hoping I could get restitution at a later time. After countless emails and no responses, Dig M finally told me today that I needed to take it up with the excavator, which whom I have had no agreement with at any time.
I even took pictures of the site immediately following the work to show Dig M that the excavation was no where near 31 inches. Initially, Tonya seemed receptive, however today she informed me I needed to settle this with the actual excavator. I tried calling him, yet I dont expect much satisfaction out of him. Again, I had no agreement in place with him. I feel as though I was charged approximately $300 too much for the work that was done at my house.

The overall installation was great! Dig M's lack of concern for the overcharging by their Sub is poor.

Jack

Cons: Company sent out excavator but now refuses acknowledge

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