Top Drawer

★★☆☆☆
  • 8909 Mcgaw Ct # 2l

    Columbia, MD 21045

    Map & Directions
  • 301-982-1464

About Top Drawer

Home & Garden

Home & Garden
More choices in Columbia:
Resultset_next

Furniture Outlet

1864 Montgomery Hwy Dothan, AL

Resultset_next

Good Morning Mattress Ctr

3702 Montgomery Hwy Dothan, AL

2.3333 12
Hi! Sign in to let us know how Top Drawer was?
Write a Review
.

After reading the previous reviews, I have to agree, Top Drawer are theives. I worked there. They had furniture in their vacation house in Flordia for several years, brought it back, sold it in the clearance section as new product. This is one of nany stories like this at Top Drawer.

1
★☆☆☆☆

After reading the previous reviews, I have to agree, Top Drawer are theives. I worked there. They had furniture in their vacation house in Flordia for several years, brought it back, sold it in the clearance section as new product. This is one of nany stories like this at Top Drawer.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The previous reviews don't even begin to scratch the surface
Many years ago I was one of the senior managers of Top Drawer. Don??t worry there have been many of us.
At that time the owners were elderly but nice enough people, they had a grown daughter who was the most pretentious person I have ever met.
One time the daughter called me to her office and inquired about something that I had done (can??t recall after all these years) but she want to reverse whatever it was that I had done. We had some words and she said something to fact I know what I am talking about because I graduated from the Interior Design Institute (whatever that is) and I demand that you change this. My reply was I have an MBA and no we are not changing then I said something to the fact that her brain is like a ball bearing in a can of spray paint. Anyway just a pretentious spoiled brat.
But the reason I finally left after a short few months. A very heavy couple (maybe 350lbs. each) purchased a Natuzzi leather living room set. The furniture although pretty darn good could not support their weight and the frames broke down. The Natuzzi Sales Rep. came in and fully warranted the group (doubtful that he had to) and the customer were given their full purchase price in return. I was about to toss the furniture in the dumpster and the daughter called to the warehouse and had me stop. She had one of the furniture repairmen tack the frame together and then placed it back in the showroom for full price sale. This group was around $6000. Then she called an emergency meeting for management and sales to put an edict that when sales are made the salesperson is to put a star on the sales order for every 100lbs the combined weight of the customers were. So if a husband and wife weigh an estimated 300lbs then sales had to place three small stars on the bottom of the page. I walked out right after I cashed my check at lunch, and never returned.
Trust me the sneaky underhanded stuff they do was mind boggling.
Buyer Beware

1
★☆☆☆☆

The previous reviews don't even begin to scratch the surface
Many years ago I was one of the senior managers of Top Drawer. Don??t worry there have been many of us.
At that time the owners were elderly but nice enough people, they had a grown daughter who was the most pretentious person I have ever met.
One time the daughter called me to her office and inquired about something that I had done (can??t recall after all these years) but she want to reverse whatever it was that I had done. We had some words and she said something to fact I know what I am talking about because I graduated from the Interior Design Institute (whatever that is) and I demand that you change this. My reply was I have an MBA and no we are not changing then I said something to the fact that her brain is like a ball bearing in a can of spray paint. Anyway just a pretentious spoiled brat.
But the reason I finally left after a short few months. A very heavy couple (maybe 350lbs. each) purchased a Natuzzi leather living room set. The furniture although pretty darn good could not support their weight and the frames broke down. The Natuzzi Sales Rep. came in and fully warranted the group (doubtful that he had to) and the customer were given their full purchase price in return. I was about to toss the furniture in the dumpster and the daughter called to the warehouse and had me stop. She had one of the furniture repairmen tack the frame together and then placed it back in the showroom for full price sale. This group was around $6000. Then she called an emergency meeting for management and sales to put an edict that when sales are made the salesperson is to put a star on the sales order for every 100lbs the combined weight of the customers were. So if a husband and wife weigh an estimated 300lbs then sales had to place three small stars on the bottom of the page. I walked out right after I cashed my check at lunch, and never returned.
Trust me the sneaky underhanded stuff they do was mind boggling.
Buyer Beware

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The previous reviews don't even begin to scratch the surface\r
\r
Many years ago I was one of the senior managers of Top Drawer. Dont worry there have been many of us.\r
\r
At that time the owners were elderly but nice enough people,

3
★★★★★

The previous reviews don't even begin to scratch the surface\r
\r
Many years ago I was one of the senior managers of Top Drawer. Dont worry there have been many of us.\r
\r
At that time the owners were elderly but nice enough people,

.

Please,Please,Please avoid giving this place any of your money or time by All Means. Buyers Please Beware. Larry the Store Manager clearly does this establishment a disservice. He is so disrepectful and he really feels at liberty to say whatever he wants to say to you since you can never get your hands on the President, CEO and or COO. That's Top Secret. The contract is designed to steal your money and bill your credit card without your consent. Several court cases against this company have already been filed, poor business practices.

0
★☆☆☆☆

Please,Please,Please avoid giving this place any of your money or time by All Means. Buyers Please Beware. Larry the Store Manager clearly does this establishment a disservice. He is so disrepectful and he really feels at liberty to say whatever he wants to say to you since you can never get your hands on the President, CEO and or COO. That's Top Secret. The contract is designed to steal your money and bill your credit card without your consent. Several court cases against this company have already been filed, poor business practices.

Pros: Worst business Policies and Management

Cons: Terrible Customer Service

.

excellent place to shop for furnitures because i just purchased my bedroom set, dinning room set and living room set too after checking all other nearby furniture show rooms, to me Top Drawer is simply the best with reasonable price too.Pam took good care of me very well. Job well done.

5
★★★★★

excellent place to shop for furnitures because i just purchased my bedroom set, dinning room set and living room set too after checking all other nearby furniture show rooms, to me Top Drawer is simply the best with reasonable price too.Pam took good care of me very well. Job well done.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I agree they do try to trap you and are extremely disrespectful after contracts are signed. I put a deposit on a bed that I changed my mind about after several calls to customer service and a visit to the store the manager Larry Karpmann finally called me back with a very bad attitude. They are not professional. Do Not Buy from them they do trap you!

1
★☆☆☆☆

I agree they do try to trap you and are extremely disrespectful after contracts are signed. I put a deposit on a bed that I changed my mind about after several calls to customer service and a visit to the store the manager Larry Karpmann finally called me back with a very bad attitude. They are not professional. Do Not Buy from them they do trap you!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I Completly AGREE WITH JOHN E., I PLACED AN ORDER AND CHANGED MY MIND THE VERY NEXT DAY, THEY HAD NOT PULLED THE ITEM FROM STOCK , THEY STILL WOULD NOT RETURN MY MONEY, THE REASON I CHANGED MY MIND WAS BECAUSE I SAW THE EXACT ITEM IN ANOTHER STORE FOR HALF THE PRICE. WHO READS THE SMALL PRINT ON THE BACK OF THE RECEIPT ? THERE SHOULD BE A LARGE SING IN THE STORE STATING THAT THERE ARE NO RETURNS

4
★★★★☆

I Completly AGREE WITH JOHN E., I PLACED AN ORDER AND CHANGED MY MIND THE VERY NEXT DAY, THEY HAD NOT PULLED THE ITEM FROM STOCK , THEY STILL WOULD NOT RETURN MY MONEY, THE REASON I CHANGED MY MIND WAS BECAUSE I SAW THE EXACT ITEM IN ANOTHER STORE FOR HALF THE PRICE. WHO READS THE SMALL PRINT ON THE BACK OF THE RECEIPT ? THERE SHOULD BE A LARGE SING IN THE STORE STATING THAT THERE ARE NO RETURNS

Was this review helpful to you?
Ratings_icons Ratings_icons

.

They set up the business to trap customers. Although they do not warn you that all sale are final, it is written actually on the receipt. If you buy, you trapped. There is no way to cancel even though you have not received the item. They even dont reply to BBB or your credit card company. After they took money, that is it. Their customer representatives are nice before you sign the receipt but very rude after you signed. The worst business I have seen.

1
★☆☆☆☆

They set up the business to trap customers. Although they do not warn you that all sale are final, it is written actually on the receipt. If you buy, you trapped. There is no way to cancel even though you have not received the item. They even dont reply to BBB or your credit card company. After they took money, that is it. Their customer representatives are nice before you sign the receipt but very rude after you signed. The worst business I have seen.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

They set up the business to trap customers. Although they do not warn you that all sale are final, it is written actually on the receipt. If you buy, you trapped. There is no way to return or exchange. They even dont reply to dispute. After they took money, that is it. Their customer representatives are nice before you sign the receipt but very rude after you signed. The worst business I have seen.

0
★☆☆☆☆

They set up the business to trap customers. Although they do not warn you that all sale are final, it is written actually on the receipt. If you buy, you trapped. There is no way to return or exchange. They even dont reply to dispute. After they took money, that is it. Their customer representatives are nice before you sign the receipt but very rude after you signed. The worst business I have seen.

Pros: None

Cons: Final sale is a customer trap.

.

Do not shop here! The people at Top Drawer are so rude and condescending. I should have known better to buy anything there when they were rude to me even before I bought anything. The frame of my sectional cracked all the way through, and I was stuck with it. No refund... nothing.

I loathe these people! They are the worst!!!!!!!!!

0
★☆☆☆☆

Do not shop here! The people at Top Drawer are so rude and condescending. I should have known better to buy anything there when they were rude to me even before I bought anything. The frame of my sectional cracked all the way through, and I was stuck with it. No refund... nothing.

I loathe these people! They are the worst!!!!!!!!!

Pros: Ha!

Cons: Rude... once you've bought from them, you're dead to them!

.

Taking our money was easy. Getting the furniture to our house, not so easy. Spend more to get your furniture in good shape and delivered when promised. It's been two Saturdays down the drain and still no funriture or good excuse.

0
★☆☆☆☆

Taking our money was easy. Getting the furniture to our house, not so easy. Spend more to get your furniture in good shape and delivered when promised. It's been two Saturdays down the drain and still no funriture or good excuse.

.

I love this place. This furniture establishment has so many styles of furniture at prices that are a great deal lower than I had expected to pay. I love things that I don't see everywhere else and a good portion of their stock is quite eclectic in styling - things that you would not find in your average, run of the mill furniture store. And for what you're getting, the prices aren't half bad at all.

5
★★★★★

I love this place. This furniture establishment has so many styles of furniture at prices that are a great deal lower than I had expected to pay. I love things that I don't see everywhere else and a good portion of their stock is quite eclectic in styling - things that you would not find in your average, run of the mill furniture store. And for what you're getting, the prices aren't half bad at all.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Top Drawer, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review