Brodie Management Inc

★★★☆☆
  • 110 Old Padonia Rd 202

    Cockeysville, MD 21030

    Map & Directions
  • 410-825-6060

About Brodie Management Inc

Hours
Mon - Fri, 9am - 5pm

Real Estate

Real Estate
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The management team of Villages of Homeland West is nothing but a puppet for one man that owns 38 properties here. Jack " just give me my rent check " Millard and his 38 votes on all community matters have Brodie shaking in their shoes. If

3
★★★★★

The management team of Villages of Homeland West is nothing but a puppet for one man that owns 38 properties here. Jack " just give me my rent check " Millard and his 38 votes on all community matters have Brodie shaking in their shoes. If

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I have to say that she is incredible in the area of customer service. I recently had 2 seperate issues w/ off st. parking and she was wonderful to deal with on both issues. She responds promptly and goes out of her way to help. I know I

3
★★★★★

I have to say that she is incredible in the area of customer service. I recently had 2 seperate issues w/ off st. parking and she was wonderful to deal with on both issues. She responds promptly and goes out of her way to help. I know I

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This is absolutely the worst management company I have ever had to deal with. I wouldn't even bother but the condominiums that I work for changed management companies and went with Brodie (why is beyond me). I never receive payments on time (at least a month in arrears if not more). No sense in calling them, you never get to speak with a human being and they never return your calls and the property manager does not have a clue how to manage.

0
★☆☆☆☆

This is absolutely the worst management company I have ever had to deal with. I wouldn't even bother but the condominiums that I work for changed management companies and went with Brodie (why is beyond me). I never receive payments on time (at least a month in arrears if not more). No sense in calling them, you never get to speak with a human being and they never return your calls and the property manager does not have a clue how to manage.

Pros: There are no pros.

Cons: You name it.

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This is the worse company I ever delt with. They say thier accounts department really works if "thier system" is followed but it takes many frustrating calls and mails to get them to sort out simple mistakes thta shouldnt have got made in the first place. That's only if you lucky enough to get a hold of them coz they never call back. They cannot even impliment thier own "thier system"! The whole condos lights were cut off because they didnt' pay the bills on time and then they blamed the company who built the condos! Wow. Just wow. I have put my condo up for sale and I won't buy any condo if it is run by this company. Don' t use them coz you'll be real sorry you did.

0
★☆☆☆☆

This is the worse company I ever delt with. They say thier accounts department really works if "thier system" is followed but it takes many frustrating calls and mails to get them to sort out simple mistakes thta shouldnt have got made in the first place. That's only if you lucky enough to get a hold of them coz they never call back. They cannot even impliment thier own "thier system"! The whole condos lights were cut off because they didnt' pay the bills on time and then they blamed the company who built the condos! Wow. Just wow. I have put my condo up for sale and I won't buy any condo if it is run by this company. Don' t use them coz you'll be real sorry you did.

Pros: thums down

Cons: thums down

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Atrocious firm--HORRIBLE customer service! Beware! It's staff are hard to reach--impossible during the weekend and during non-office hours when their answering service which is staffed by rude, argumentative operators who will not answer even simple questions is picking up their phones. When my lease with my landlord expires I will NEVER, EVER live in another Brodie managed property! If you are considering living in the Village of Queen Ann DON'T, especially if you have children under 18.

I am an adult in my 40's with 12+ years business ownership experience in a customer service dependant industry. I have seen a lot of bad CS in the Baltimore area over the years but Brodie tops the list as THE WORST.

0
★☆☆☆☆

Atrocious firm--HORRIBLE customer service! Beware! It's staff are hard to reach--impossible during the weekend and during non-office hours when their answering service which is staffed by rude, argumentative operators who will not answer even simple questions is picking up their phones. When my lease with my landlord expires I will NEVER, EVER live in another Brodie managed property! If you are considering living in the Village of Queen Ann DON'T, especially if you have children under 18.

I am an adult in my 40's with 12+ years business ownership experience in a customer service dependant industry. I have seen a lot of bad CS in the Baltimore area over the years but Brodie tops the list as THE WORST.

Pros: Must have been the developments lowball bidder...

Cons: Customer service is both worthless and frustrating!

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It is the worst property management company ever. Not recommended for anyone even my enemies. The customer service is not good.

0
★☆☆☆☆

It is the worst property management company ever. Not recommended for anyone even my enemies. The customer service is not good.

Pros: Thumbs down

Cons: thumbs down

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We residents expect instant attention to every need. I confess that I too expect personal attention every time I call and I tend to get frustrated if I call back and my converastion does not pick up where we left off and I have to repeat my story. Even though Brodie Management is a large company, they do follow through and deserve praise for getting results. Thank you team Brodie. Keep up the good work!

2
★★★★★

We residents expect instant attention to every need. I confess that I too expect personal attention every time I call and I tend to get frustrated if I call back and my converastion does not pick up where we left off and I have to repeat my story. Even though Brodie Management is a large company, they do follow through and deserve praise for getting results. Thank you team Brodie. Keep up the good work!

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Brodie has problem just like all companies, but the Property Manager at the Building I live in is the greatest. He will go out of his way, 24-7 to make us happy. He acts like we are family and treats us as such.
Our problems become his problems and he finds the answers. He has turned the staff into hospitality quality. All this is possible due to his support, BRODIE .

2
★★★★★

Brodie has problem just like all companies, but the Property Manager at the Building I live in is the greatest. He will go out of his way, 24-7 to make us happy. He acts like we are family and treats us as such.
Our problems become his problems and he finds the answers. He has turned the staff into hospitality quality. All this is possible due to his support, BRODIE .

Pros: The staff, the location

Cons: the political situation in the building

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Recently my condo was flooding due to the unit above mine having some plumbing issues. I called in the afternoon and the person who took my call was patient (even though) I was upset and helpful. A plumber was out within a few hours and a carpet company came out to remove the water from my carpet. The next day a repairman was out to look at my damaged ceiling and bathroom fan and the repairs are scheduled. The customer service was good.

2
★★★★☆

Recently my condo was flooding due to the unit above mine having some plumbing issues. I called in the afternoon and the person who took my call was patient (even though) I was upset and helpful. A plumber was out within a few hours and a carpet company came out to remove the water from my carpet. The next day a repairman was out to look at my damaged ceiling and bathroom fan and the repairs are scheduled. The customer service was good.

Pros: fast response; problem solving

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I am a unit owner of a condominium managed by Brodie Management. They are rude and unprofessional. If you have a problem, don't wait for a response from them for you will never get one. They constantly are making mistakes and don't seem to care at all about the properties they manage nor the people who put them in charge. You would be better to have monkeys manage your property.

0
★☆☆☆☆

I am a unit owner of a condominium managed by Brodie Management. They are rude and unprofessional. If you have a problem, don't wait for a response from them for you will never get one. They constantly are making mistakes and don't seem to care at all about the properties they manage nor the people who put them in charge. You would be better to have monkeys manage your property.

Pros: None

Cons: Everything you could possible imagine

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This company manages a condominium property that I own. Their accounting is full of innacuracies, their staff surley and unresponsive. While I understand propert management is a tough job that is no reason for a total lack of customer service.

If you are a decision maker I would definitely take my business somewhere else.

0
★☆☆☆☆

This company manages a condominium property that I own. Their accounting is full of innacuracies, their staff surley and unresponsive. While I understand propert management is a tough job that is no reason for a total lack of customer service.

If you are a decision maker I would definitely take my business somewhere else.

 

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