Regency Taxi Inc

★★★★☆
  • 8210 Beechcraft Ave

    Gaithersburg, MD 20879

    Map & Directions
  • 301-990-9000

About Regency Taxi Inc

Hours
Transportation services are available 24 hours a day. Call about auto repairs

Transportation & Storage

Transportation & Storage
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I am as organized as people get and one of those who plan well ahead. So when I ask a company if they can send a cab in half an hour and they say, "sure, in 25 minutes, and I check and recheck, I expect the cab to show up. But no, it never did. The cab driver was always "25 minutes away." To add to that, the customer service rep goes: "I can't plan the future." Asked to speak with her supervisor, she transfers me to a guy who says "I was not the one who took the call." Seriously?
They were not at all apologetic about screwing up the reservation despite confirming it and I ended up abandoning my family during an emergency.
I highly recommend Action Taxi.
If I could give it 0 stars, that would be my real rating.
Horrible. Pathetic. Seriously unreliable. Never going with them again.

1
★☆☆☆☆

I am as organized as people get and one of those who plan well ahead. So when I ask a company if they can send a cab in half an hour and they say, "sure, in 25 minutes, and I check and recheck, I expect the cab to show up. But no, it never did. The cab driver was always "25 minutes away." To add to that, the customer service rep goes: "I can't plan the future." Asked to speak with her supervisor, she transfers me to a guy who says "I was not the one who took the call." Seriously?
They were not at all apologetic about screwing up the reservation despite confirming it and I ended up abandoning my family during an emergency.
I highly recommend Action Taxi.
If I could give it 0 stars, that would be my real rating.
Horrible. Pathetic. Seriously unreliable. Never going with them again.

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The customer service for this company is excellent. They were very polite and courteous. I would recommend this company to anyone. Thanks for everything

5
★★★★★

The customer service for this company is excellent. They were very polite and courteous. I would recommend this company to anyone. Thanks for everything

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I dont understand why people do not take the time to write good reviews. They always go and rate something if they had a bad experience. But i am here today to give Regency Cab a thumbs up. I have been using them for years now. I ve had very good service and all drivers have helped me a lot. I am in a wheelchair, so im sure you understand the situation. I have never had someone take care of me like that, just because they wanted to. So finally, i am here writing this so people would know of Regency and its amazing service for people with disabilities.

5
★★★★★

I dont understand why people do not take the time to write good reviews. They always go and rate something if they had a bad experience. But i am here today to give Regency Cab a thumbs up. I have been using them for years now. I ve had very good service and all drivers have helped me a lot. I am in a wheelchair, so im sure you understand the situation. I have never had someone take care of me like that, just because they wanted to. So finally, i am here writing this so people would know of Regency and its amazing service for people with disabilities.

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