Wachovia Bank

I called the District Hghts branch simply to ask if a document could be faxed (so it could be filled out prior to visiting the branch), instead of listening, the individual asked numerous question not pertaining to my quest. Finally, I just hung up. If asked, Wachovia would get a 4 for customer service.

Posted 10/21/08 | Report Abuse

Was this review helpful to you?

I went to your bank to open a new account an I waited two hours, which is bad customer service. I have never waited that long to open up a new account, when I was waiting I watch 4 other people walk out because it should never take that long to service somone. I was getting the account for my grandson in Rocky Mountian N.C, because my bank does not have a bank down there. But when I open my account with bank of america it to 30 minutes wait time and not 2 hours. My name is Mr Able and my Adress is 1632 FT Dupont ST SE Wash D.C 20020

Posted 05/27/08 | Report Abuse

Was this review helpful to you?