Aladdin Appliance Service

★★★★☆
  • 1055 Taylor Ave 304

    Towson, MD 21286

    Map & Directions
  • 410-832-4555

About Aladdin Appliance Service

Hours
Mon-Fri 8am-5pm, Sat 9am-1pm

Home & Garden

Home & Garden
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3.5 4
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The owner of this company came to diagnose my appliance. He was the rudest, most arrogant man I have ever dealt with. He was not clear in explaining the diagnosis even though he charged $129 to tell me what the problem was. He wanted

3
★★★★★

The owner of this company came to diagnose my appliance. He was the rudest, most arrogant man I have ever dealt with. He was not clear in explaining the diagnosis even though he charged $129 to tell me what the problem was. He wanted

.

Rude rude rude. Even spoke to the mananger and he was worse than his employee. they claimed they didn't do dryer repairs even though my home warranty company said they did.

3
★★★★★

Rude rude rude. Even spoke to the mananger and he was worse than his employee. they claimed they didn't do dryer repairs even though my home warranty company said they did.

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My son needs them to call LG to confirm that a dryer they tried to service can't be repaired so it can be replaced. They refuse to do so. As a result, my son has gone for weeks without a working clothes dryer. Not so bad? He has a newborn child at home and his wife is recuperating from a caesarian. These people haven't the decency to pick up the phone so he can get his dryer replaced. What's in it for them except contempt for their customers?

0
★☆☆☆☆

My son needs them to call LG to confirm that a dryer they tried to service can't be repaired so it can be replaced. They refuse to do so. As a result, my son has gone for weeks without a working clothes dryer. Not so bad? He has a newborn child at home and his wife is recuperating from a caesarian. These people haven't the decency to pick up the phone so he can get his dryer replaced. What's in it for them except contempt for their customers?

Pros: None

Cons: Unresponsive & arrogant

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I would not use them again. I don't feel that they were a nice company to deal with.

0
★☆☆☆☆

I would not use them again. I don't feel that they were a nice company to deal with.

Pros: I felt we had a bad experience, pros are hard to find

Cons: did not keep a service appointment, did not call to cancel

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