Tobacco Depot

★★★☆☆

About Tobacco Depot

Hours
Mon - Sat, 9:30am - 7:30pm; Sun, closed

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I bought a carton of generic cigarettes earlier today (generic is generic, right?) and when I got home discovered they were totally un-smokable. Mr. Lee couldn't have been nicer about my returning them, even reopening the store since when I'd called to ask about the matter it turned out that I'd be getting there a little past closing. He also let me take a pack of a different brand outside so I could try one before buying a carton.

Perhaps the difference between my experience and the previous reviewers is that you can't return open tobacco any more than you can return open food. (I bought the two packs I'd opened.)

And I was pleasant and friendly both when making the purchase and doing the return. That goes a very long way no matter what the situation.

April 2009

4
★★★★☆

I bought a carton of generic cigarettes earlier today (generic is generic, right?) and when I got home discovered they were totally un-smokable. Mr. Lee couldn't have been nicer about my returning them, even reopening the store since when I'd called to ask about the matter it turned out that I'd be getting there a little past closing. He also let me take a pack of a different brand outside so I could try one before buying a carton.

Perhaps the difference between my experience and the previous reviewers is that you can't return open tobacco any more than you can return open food. (I bought the two packs I'd opened.)

And I was pleasant and friendly both when making the purchase and doing the return. That goes a very long way no matter what the situation.

April 2009

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I have recently bought a bag of Gambler Full Flavor tobacco 16 oz. from James Lee's Tobacco Depot. I went home and opened it to make my own cigarettes only to find out by smelling it that this bag was MOLDED. The next day I called James Lee's Tobacco Depot to return or exchange this MOLDY TOBACCO only to be told that there was nothing that he ( James Lee) could do for me since I had opened the bag of tobacco.

In other words, James Lee has a no exchange and no return policy.
ALL BUYERS BEWARE YOU BUY IT HERE ITS YOURS
EVEN THE MOLD!

NO RETURN OR EXCHANGE!

This Store will in most probability not last very long with this kind of customer service, but , JUST IN CASE, DONT TRY TO RETURN THE PRODUCTS THEY SELL YOU your wasting your time!!!

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1
★☆☆☆☆

I have recently bought a bag of Gambler Full Flavor tobacco 16 oz. from James Lee's Tobacco Depot. I went home and opened it to make my own cigarettes only to find out by smelling it that this bag was MOLDED. The next day I called James Lee's Tobacco Depot to return or exchange this MOLDY TOBACCO only to be told that there was nothing that he ( James Lee) could do for me since I had opened the bag of tobacco.

In other words, James Lee has a no exchange and no return policy.
ALL BUYERS BEWARE YOU BUY IT HERE ITS YOURS
EVEN THE MOLD!

NO RETURN OR EXCHANGE!

This Store will in most probability not last very long with this kind of customer service, but , JUST IN CASE, DONT TRY TO RETURN THE PRODUCTS THEY SELL YOU your wasting your time!!!

0 out of 0 people found this review helpful.
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