Heritage Dodge SVC Dept

★☆☆☆☆

About Heritage Dodge SVC Dept

Professional Services

Professional Services
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I bought this Jeep brand new off the showroom floor. Not long after I had brought my Jeep in for the brakes. Ever since I bought it , I have had prblems with the brakes. They were supposedly fixed and then the problem started again. I took it back in I was charged $600.00 for the repair. A month later the same noise again. I took it back in and then I was told another $300.00 for the brakes. I asked them why wasn't all this checked as stated it was on my bill. i received some BS excuse of " We drove it and thought it was fine" Well obviously not. I called and spoke to the manager and once again was given some technical BS. Then they said they would not charge me for labor, well question to them was why shoudl I have to pay at all when you told me that the brakes were fixed. The service people are rude and obviously need to go back to school and learn that the word "fine" does not constitute for a thorough examination of someones car.

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★☆☆☆☆

I bought this Jeep brand new off the showroom floor. Not long after I had brought my Jeep in for the brakes. Ever since I bought it , I have had prblems with the brakes. They were supposedly fixed and then the problem started again. I took it back in I was charged $600.00 for the repair. A month later the same noise again. I took it back in and then I was told another $300.00 for the brakes. I asked them why wasn't all this checked as stated it was on my bill. i received some BS excuse of " We drove it and thought it was fine" Well obviously not. I called and spoke to the manager and once again was given some technical BS. Then they said they would not charge me for labor, well question to them was why shoudl I have to pay at all when you told me that the brakes were fixed. The service people are rude and obviously need to go back to school and learn that the word "fine" does not constitute for a thorough examination of someones car.

Cons: Rude un-professional

 

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