S K Certified Auto Sales

★☆☆☆☆
  • 7406 Westmore Rd Ste A

    Rockville, MD 20850

    Map & Directions
  • 301-444-4444

About S K Certified Auto Sales

Automotive

Automotive
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Kind of like the Bradys Hawaii vacation, what started off as a pleasant experience turned into a nightmare. Our car got totaled and we were looking to use the insurance money to replace it before our family trip down to Florida. We looked at the Acura MDX at SK. After we drove it for a few minutes we decided we would take it. We noticed a few little things and he said he would fix them and we could pick the car up the next day. No hard sell. No problems. We put down our deposit and went on our merry way, pleased at how easy it all was. We went back the next evening to get our car. We were going to leave for Florida that night. On the way home, on the Beltway, the car died. I managed to get to the side of the road before I lost all power. I called them and they had a tow truck come get me. The tow guy couldnt find me even though I was directly under a mileage sign that I read to him. When he finally got there, he asked me who I bought the car from. When I told him, he said, Oh, Ill be seeing you a lot then. I got into his tow truck and was almost impaled by a stick that was protruding from the vent. I thought it was incense at first, but it was just a stick; keeping the vent open I guess. He then told me to floor the gas pedal for him because otherwise he would not have enough power to get the car onto the back of the truck. He talked on the phone making plans with his girlfriend while he drove me home before returning the car to the shop. We crammed the kids into our old car for the trip to Florida. The car was waiting for us in the driveway when we returned. Three days later, the check engine light went on. I called SK and he said he didnt have any mechanics on but if I could bring it to an Auto Zone to do the diagnostic, he could get the part. I got that done, gave him the code and told him they thought it was an O2 sensor. When I called him two weeks later, he still did not have the part. Then the light went off. He told me that was a good thing and that sometimes these things fixed themselves. In the meantime, two of the door locks stopped working. So I brought the car in to fix those. They said the repair would take about an hour. It took five. They fixed the locks and did not check the O2 sensor like I asked. They said the code that I got from Auto Zone may not have been accurate and that different check engine scanners produced different results. On my way back from getting the locks repaired, the check engine light came back on. I immediately brought it back and they scanned it. They got the same code that Auto Zone did and determined it was the catalytic converter. He told me he was going to buy one off of EBay because they were much cheaper off of EBay. I looked it up and they were much cheaper. There was also a bunch of information saying not to buy chap catalytic converters off of EBay because they barely worked. I told him my concerns and he said he had already put a bunch of money into this car and was already losing money on it and that he was not going to spend more than he had to. The converter took two weeks to get in. I took it to the shop. They told me it would take one hour. It took four. Because of this, I could not take to my kids to an appointment they had. During all this, I received a couple of sorrys from them, but no compensation whatsoever, not even an offer of a cup of coffee while I waited in their drafty waiting room in the middle of nowhere for four hours. I talked to others who had such problems when buying cars from a used car dealer, and they received upgraded cars and such at no cost. I received a cut rate catalytic converter. My 30-day warranty is now up. Im on my own with anything else that happens to this car from here on out. Im worried, but I actually feel better taking it to my own mechanic rather than letting them fix it.

1
★☆☆☆☆

Kind of like the Bradys Hawaii vacation, what started off as a pleasant experience turned into a nightmare. Our car got totaled and we were looking to use the insurance money to replace it before our family trip down to Florida. We looked at the Acura MDX at SK. After we drove it for a few minutes we decided we would take it. We noticed a few little things and he said he would fix them and we could pick the car up the next day. No hard sell. No problems. We put down our deposit and went on our merry way, pleased at how easy it all was. We went back the next evening to get our car. We were going to leave for Florida that night. On the way home, on the Beltway, the car died. I managed to get to the side of the road before I lost all power. I called them and they had a tow truck come get me. The tow guy couldnt find me even though I was directly under a mileage sign that I read to him. When he finally got there, he asked me who I bought the car from. When I told him, he said, Oh, Ill be seeing you a lot then. I got into his tow truck and was almost impaled by a stick that was protruding from the vent. I thought it was incense at first, but it was just a stick; keeping the vent open I guess. He then told me to floor the gas pedal for him because otherwise he would not have enough power to get the car onto the back of the truck. He talked on the phone making plans with his girlfriend while he drove me home before returning the car to the shop. We crammed the kids into our old car for the trip to Florida. The car was waiting for us in the driveway when we returned. Three days later, the check engine light went on. I called SK and he said he didnt have any mechanics on but if I could bring it to an Auto Zone to do the diagnostic, he could get the part. I got that done, gave him the code and told him they thought it was an O2 sensor. When I called him two weeks later, he still did not have the part. Then the light went off. He told me that was a good thing and that sometimes these things fixed themselves. In the meantime, two of the door locks stopped working. So I brought the car in to fix those. They said the repair would take about an hour. It took five. They fixed the locks and did not check the O2 sensor like I asked. They said the code that I got from Auto Zone may not have been accurate and that different check engine scanners produced different results. On my way back from getting the locks repaired, the check engine light came back on. I immediately brought it back and they scanned it. They got the same code that Auto Zone did and determined it was the catalytic converter. He told me he was going to buy one off of EBay because they were much cheaper off of EBay. I looked it up and they were much cheaper. There was also a bunch of information saying not to buy chap catalytic converters off of EBay because they barely worked. I told him my concerns and he said he had already put a bunch of money into this car and was already losing money on it and that he was not going to spend more than he had to. The converter took two weeks to get in. I took it to the shop. They told me it would take one hour. It took four. Because of this, I could not take to my kids to an appointment they had. During all this, I received a couple of sorrys from them, but no compensation whatsoever, not even an offer of a cup of coffee while I waited in their drafty waiting room in the middle of nowhere for four hours. I talked to others who had such problems when buying cars from a used car dealer, and they received upgraded cars and such at no cost. I received a cut rate catalytic converter. My 30-day warranty is now up. Im on my own with anything else that happens to this car from here on out. Im worried, but I actually feel better taking it to my own mechanic rather than letting them fix it.

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Message from S K Certified Auto Sales

We are SK Certified Auto Sales & Repair, your complete import & domestic auto repair. We are offering auto repair services and auto sales for the DC Metro Area. We specialize in fixing Lexus, Toyota, Honda, Acura, Mitsubishi, Mazda, Infinity, Nissan, BMW, Mercedes, Jaguar, and Land Rover.



The DC areas most trust auto repair and auto sales shop.



**Free Towing Available For Vehicles Repair at the Shop

(5 Mile Radius)

More about S K Certified Auto Sales

Auto Repair, Car Repair, Truck Repair, Diesel Repair, Auto Sales, Car Sales, Truck Sales, Used Car Sales, Transmission Repairs, Radiator Repairs, Engine Repairs, $9.95 Oil Changes, Tune-Ups, Brakes, Clutches, Alignment, Suspension, Batteries, Tires, Air C

 

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