Russel Mazda Subaru Vw

★★★★★
39.2888 -76.7691
Map and Directions to Russel Volkswagen

410-744-2300

6624 Baltimore National Pk Ste 1

Baltimore, MD

21228

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About Russel Mazda Subaru Vw

Hours
Sales Mon - Fri: 9am-9pm Sat: 9am-6pm Collision Hours Mon-Fri 8-6 Sat 9-12 Parts Mon-Fri: 8am-6pm Sat: 8am-5pm Service Mon-Fri: 7:30am-7pm Sat: 8am-6pm
5.2656 64
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Reviews 1 - 50 of 64. « Previous 1
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My service consultant David went above and beyond what I was expecting. Best customer service I have ever received.

4
★★★★☆

My service consultant David went above and beyond what I was expecting. Best customer service I have ever received.

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.

It was a quick and painless experience! Everyone was courteous, friendly, and competent. Thank you!!

4
★★★★☆

It was a quick and painless experience! Everyone was courteous, friendly, and competent. Thank you!!

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.

Great prices, tremendous selection, friendly and helpful staff, clean and bright place. Sales manager worked diligently to get me the car that I wanted.

4
★★★★☆

Great prices, tremendous selection, friendly and helpful staff, clean and bright place. Sales manager worked diligently to get me the car that I wanted.

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.

It was a quick and painless experience. Our customer service representative was very nice and efficient.

4
★★★★☆

It was a quick and painless experience. Our customer service representative was very nice and efficient.

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.

Outstanding overall experience. Best service I have had among Volkswagen dealers. Excellent place to purchase a vehicle!

4
★★★★☆

Outstanding overall experience. Best service I have had among Volkswagen dealers. Excellent place to purchase a vehicle!

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.

Outstanding sales team! Very very happy and will be going back very soon for another vehicle for my daughter!

4
★★★★☆

Outstanding sales team! Very very happy and will be going back very soon for another vehicle for my daughter!

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.

Service was excellent from beginning to end. Everyone was courteous and extremely helpful. My car looks so good it doesn't even look like it was repaired. I would highly recommend the repair shop to any of my friends.

4
★★★★☆

Service was excellent from beginning to end. Everyone was courteous and extremely helpful. My car looks so good it doesn't even look like it was repaired. I would highly recommend the repair shop to any of my friends.

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.

Russel VW is awesome! They couldn??t do enough for me! I couldn??t believe the deal they gave me on my Grand Cherokee. And there was no pressure and everything was easygoing.

5
★★★★★

Russel VW is awesome! They couldn??t do enough for me! I couldn??t believe the deal they gave me on my Grand Cherokee. And there was no pressure and everything was easygoing.

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.

Sales person took the time to go over everything in the car with us. He was a top-notch rep; I give him my highest rating!

5
★★★★★

Sales person took the time to go over everything in the car with us. He was a top-notch rep; I give him my highest rating!

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.

Our sales agent and his manager were both very straight forward and easy to work with. I appreciated their approach to helping us find the new car we were looking for. The finance guy was very efficient and helpful too.

5
★★★★★

Our sales agent and his manager were both very straight forward and easy to work with. I appreciated their approach to helping us find the new car we were looking for. The finance guy was very efficient and helpful too.

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.

Courteous and pleasant service from Dora Norman made it a nice experience to be at Russel Volkswagen. Honest and upfront answers make a big difference and to be treated fairly was a great plus. Thanks very much.

5
★★★★★

Courteous and pleasant service from Dora Norman made it a nice experience to be at Russel Volkswagen. Honest and upfront answers make a big difference and to be treated fairly was a great plus. Thanks very much.

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.

Thank you so much Russel VW for making the purchase of my new awesome car extremely easy and actually fun! You guys were so cool to work with and I appreciate all you did to make this deal go through and I like the way you all do business. I never once felt any of you were being pushy or dishonest with me and felt comfortable the entire time. Thank you so much!

5
★★★★★

Thank you so much Russel VW for making the purchase of my new awesome car extremely easy and actually fun! You guys were so cool to work with and I appreciate all you did to make this deal go through and I like the way you all do business. I never once felt any of you were being pushy or dishonest with me and felt comfortable the entire time. Thank you so much!

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.

The Russel VW team is extremely friendly and helpful. The entire process was easy and uncomplicated. Everyone at the dealership was helpful and friendly and that made the wait time less stressful. I have been completely impressed by the buying experience and would tell anyone to buy from Russel VW! I love my Passat!

5
★★★★★

The Russel VW team is extremely friendly and helpful. The entire process was easy and uncomplicated. Everyone at the dealership was helpful and friendly and that made the wait time less stressful. I have been completely impressed by the buying experience and would tell anyone to buy from Russel VW! I love my Passat!

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.

Everyone was very supportive, they answered all my questions and I felt no pressure. They were honest and really seemed to want to help me get it right all around. It was a very enjoyable experience considering the money being spent.

5
★★★★★

Everyone was very supportive, they answered all my questions and I felt no pressure. They were honest and really seemed to want to help me get it right all around. It was a very enjoyable experience considering the money being spent.

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Hi Kerry I wanted to share with you how wonderful you are I am so completely in love with my new Jetta!!!! I LOVE LOVE LOVE IT AND THANK YOU FOR MEETING MY NEEDS!

5
★★★★★

Hi Kerry I wanted to share with you how wonderful you are I am so completely in love with my new Jetta!!!! I LOVE LOVE LOVE IT AND THANK YOU FOR MEETING MY NEEDS!

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.

Excellent place to buy a car and have it serviced correctly and with the customer in mind.
The staff was very nice and friendly. I was met with a smile and they made sure I had all my questions answered. I love the facility. Wi-Fi was available when I was there. Please go check out what they can do. They are excellent.

5
★★★★★

Excellent place to buy a car and have it serviced correctly and with the customer in mind.
The staff was very nice and friendly. I was met with a smile and they made sure I had all my questions answered. I love the facility. Wi-Fi was available when I was there. Please go check out what they can do. They are excellent.

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.

I especially was impressed that my service advisor and the mechanic took the time to ride in the vehicle with me for a few minutes so I could show them what I was hearing. They were able to diagnose and fix it after that.

5
★★★★★

I especially was impressed that my service advisor and the mechanic took the time to ride in the vehicle with me for a few minutes so I could show them what I was hearing. They were able to diagnose and fix it after that.

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.

Happy Javier made buying a car a very pleasant experience!! He is an amazing salesperson that I had and will continue to send friends and family to!! Thank you again!! I LOVE MY CAR!! Really great experience with your sales people and the finance man. My wifeand I are pleased so far with our purchase. Looking forward to the next 3 years with our new Accord Crosstour.

5
★★★★★

Happy Javier made buying a car a very pleasant experience!! He is an amazing salesperson that I had and will continue to send friends and family to!! Thank you again!! I LOVE MY CAR!! Really great experience with your sales people and the finance man. My wifeand I are pleased so far with our purchase. Looking forward to the next 3 years with our new Accord Crosstour.

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.

Brandon Chestnutt was very pleasant, professional, courteous and very knowledgeable. He put me in a loaner vehicle while my car was being serviced and called to inform me that my vehicle was ready before the expected time. My thanks to Brandon, my technician and the young lady who put me in the loaner vehicle. It was a very nice ride. Even though it seemed that the staff was overloaded with customers when I was there, they still did a great job and maintained a welcoming and fast moving service. They all did a great job and I would recommend this dealership to anyone looking for a good experience.

5
★★★★★

Brandon Chestnutt was very pleasant, professional, courteous and very knowledgeable. He put me in a loaner vehicle while my car was being serviced and called to inform me that my vehicle was ready before the expected time. My thanks to Brandon, my technician and the young lady who put me in the loaner vehicle. It was a very nice ride. Even though it seemed that the staff was overloaded with customers when I was there, they still did a great job and maintained a welcoming and fast moving service. They all did a great job and I would recommend this dealership to anyone looking for a good experience.

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Latest reviews from Citysearch.

.

The above rating wouln't let me remove the last star, but this dealer deserves to go out of business! Totally rip off the customer. Took in my 2008 Mazda CX7 back in the summer (had 61,000 miles) for a loud clicking noise when the car is

6
★★★★★

The above rating wouln't let me remove the last star, but this dealer deserves to go out of business! Totally rip off the customer. Took in my 2008 Mazda CX7 back in the summer (had 61,000 miles) for a loud clicking noise when the car is

.

I recently bought a pre-owned BMW from Russel Mazda, and am very happy. May, our sales person, and Bill, the sales manager, did all they could to make the deal happen, including answering our questions quickly, taking care of service

6
★★★★★

I recently bought a pre-owned BMW from Russel Mazda, and am very happy. May, our sales person, and Bill, the sales manager, did all they could to make the deal happen, including answering our questions quickly, taking care of service

.

Everyone's attitude including the lot guys is 100% customer first..

6
★★★★★

Everyone's attitude including the lot guys is 100% customer first..

.

The experience could not have been better.

6
★★★★★

The experience could not have been better.

.

Unlike some of your, online competitors, you do not separate Russel Mazda Auto Repair and Collision Repair shops.
Russel Mazda has an excellent Auto Repair Garage. It has an excellent reputation in the area; their Collision Repair

6
★★★★★

Unlike some of your, online competitors, you do not separate Russel Mazda Auto Repair and Collision Repair shops.
Russel Mazda has an excellent Auto Repair Garage. It has an excellent reputation in the area; their Collision Repair

.

Russel Mazda team was great to work with. They are to be commended!

6
★★★★★

Russel Mazda team was great to work with. They are to be commended!

.

Outstanding overall experience.

6
★★★★★

Outstanding overall experience.

.

Unlike other sales representatives Young Lee has actually been very flexible throughout our decision making towards a brand new car. Needless to say we are loving our new car and so far do not have many problems.

6
★★★★★

Unlike other sales representatives Young Lee has actually been very flexible throughout our decision making towards a brand new car. Needless to say we are loving our new car and so far do not have many problems.

.

My salesperson was a top-notch rep; give him my highest rating! He did a fabulous job and was really easy to work with.

6
★★★★★

My salesperson was a top-notch rep; give him my highest rating! He did a fabulous job and was really easy to work with.

.

I have been a customer for many years and I noticed that your intake procedures are more efficient than ever before--thank you!

6
★★★★★

I have been a customer for many years and I noticed that your intake procedures are more efficient than ever before--thank you!

.

All I can say is that everyone that I dealt with at Russel Mazda did an absolutely great job and I will be back there to purchase another vehicle when the time comes.

6
★★★★★

All I can say is that everyone that I dealt with at Russel Mazda did an absolutely great job and I will be back there to purchase another vehicle when the time comes.

.

Very please with my service at Russel Volkswagen. Very speedy on completing the device needed for my vehicle. Everyone was most courteous, helpful and informative.

6
★★★★★

Very please with my service at Russel Volkswagen. Very speedy on completing the device needed for my vehicle. Everyone was most courteous, helpful and informative.

.

My sales guy was very helpful and stayed with me through out the whole process thanks to everyone that was involved to get the deal done! Thanks again for all your help and understanding in what I was getting in my purchase

6
★★★★★

My sales guy was very helpful and stayed with me through out the whole process thanks to everyone that was involved to get the deal done! Thanks again for all your help and understanding in what I was getting in my purchase

.

Courteous and pleasant service from Dora Norman made it a nice experience to be at Russel Volkswagen. Honest and upfront answers make a big difference and to be treated fairly was a great plus. Thanks very much.

6
★★★★★

Courteous and pleasant service from Dora Norman made it a nice experience to be at Russel Volkswagen. Honest and upfront answers make a big difference and to be treated fairly was a great plus. Thanks very much.

.

The service department was very busy the day we dropped our car off. Despite this, they were very professional and treated us very well, even offering to wash our car. Thank you for excellent service!

6
★★★★★

The service department was very busy the day we dropped our car off. Despite this, they were very professional and treated us very well, even offering to wash our car. Thank you for excellent service!

.

The Russel VW team is extremely friendly and helpful. The entire process was easy and uncomplicated. Everyone at the dealership was helpful and friendly and that made the wait time less stressful. I have been completely impressed by the

6
★★★★★

The Russel VW team is extremely friendly and helpful. The entire process was easy and uncomplicated. Everyone at the dealership was helpful and friendly and that made the wait time less stressful. I have been completely impressed by the

.

Actually, since my purchase of my car I have NEVER had a bad or negative experience with Russel Subaru..... Last time I showed up on a very busy day without an appointment. Everyone was very friendly & showed me the utmost of customer

6
★★★★★

Actually, since my purchase of my car I have NEVER had a bad or negative experience with Russel Subaru..... Last time I showed up on a very busy day without an appointment. Everyone was very friendly & showed me the utmost of customer

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I am always satisfied with the great service at Russel. The staff at Russel Mazda is the best, they take care of the customer and are very professional. I trust Russel Mazda to give me outstanding services and I have never been let

6
★★★★★

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I am always satisfied with the great service at Russel. The staff at Russel Mazda is the best, they take care of the customer and are very professional. I trust Russel Mazda to give me outstanding services and I have never been let

.

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If I had to pick a perfect place to buy a car this would be it! I was not happy about having to get a new car after my car broke down, but the staff at Russel Mazda made my experience a pleasure. They kept me within my budget while

6
★★★★★

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If I had to pick a perfect place to buy a car this would be it! I was not happy about having to get a new car after my car broke down, but the staff at Russel Mazda made my experience a pleasure. They kept me within my budget while

.

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When I drove on to the lot I was greeted by many smiling faces. I was very guarded as I entered the dealership and I did not want to be swarmed. But at Russel Volkswagen I was not pressured and no one attacked me as soon as I got there.

6
★★★★★

\r
When I drove on to the lot I was greeted by many smiling faces. I was very guarded as I entered the dealership and I did not want to be swarmed. But at Russel Volkswagen I was not pressured and no one attacked me as soon as I got there.

.

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Across the board I only have good things to say about Russel Subaru. I had a wonderful experience from start to finish. The staff was excellent. The inventory was stocked and I ended up driving off the lot in beautiful new car. I could

6
★★★★★

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Across the board I only have good things to say about Russel Subaru. I had a wonderful experience from start to finish. The staff was excellent. The inventory was stocked and I ended up driving off the lot in beautiful new car. I could

.

Thank you Randy for humoring me with a search for a green 2010 subaru. Although the purchase felt spontaneous, I had spent a lot of time last year researching vehicles and after test driving the vehicle in November I knew it was what I

6
★★★★★

Thank you Randy for humoring me with a search for a green 2010 subaru. Although the purchase felt spontaneous, I had spent a lot of time last year researching vehicles and after test driving the vehicle in November I knew it was what I

.

Excellent place to buy a car and have it serviced correctly and with the customer in mind.
The staff was very nice and friendly. I was met with a smile and they made sure I had all my questions answered. I love the facility. Wi-Fi was

6
★★★★★

Excellent place to buy a car and have it serviced correctly and with the customer in mind.
The staff was very nice and friendly. I was met with a smile and they made sure I had all my questions answered. I love the facility. Wi-Fi was

.

I have nothing but praise to give to the Folks at Russel Volkswagen. They greeted me with a smile and then passed it along to me as I left. I left happy and satisfied and with a beautiful car. I would recommend this dealership to anyone

6
★★★★★

I have nothing but praise to give to the Folks at Russel Volkswagen. They greeted me with a smile and then passed it along to me as I left. I left happy and satisfied and with a beautiful car. I would recommend this dealership to anyone

.

I especially was impressed that my service advisor and the mechanic took the time to ride in the vehicle with me for a few minutes so I could show them what I was hearing. They were able to diagnose and fix it after that.

6
★★★★★

I especially was impressed that my service advisor and the mechanic took the time to ride in the vehicle with me for a few minutes so I could show them what I was hearing. They were able to diagnose and fix it after that.

.

Happy Javier made buying a car a very pleasant experience!! He is an amazing salesperson that I had and will continue to send friends and family to!! Thank you again!! I LOVE MY CAR!! Really great experience with your sales people and the

6
★★★★★

Happy Javier made buying a car a very pleasant experience!! He is an amazing salesperson that I had and will continue to send friends and family to!! Thank you again!! I LOVE MY CAR!! Really great experience with your sales people and the

.

Brandon Chestnutt was very pleasant, professional, courteous and very knowledgeable. He put me in a loaner vehicle while my car was being serviced and called to inform me that my vehicle was ready before the expected time. My thanks to

6
★★★★★

Brandon Chestnutt was very pleasant, professional, courteous and very knowledgeable. He put me in a loaner vehicle while my car was being serviced and called to inform me that my vehicle was ready before the expected time. My thanks to

.

I was very satisfied with all the following items of my dealer experience. My customer service consultant. I was greeted at the door and I was not swarmed as soon as I drove onto the lot. I was satisfied with the service experience. Not

6
★★★★★

I was very satisfied with all the following items of my dealer experience. My customer service consultant. I was greeted at the door and I was not swarmed as soon as I drove onto the lot. I was satisfied with the service experience. Not

.

When I bought my car at Russel Volkswagen the team that I worked with was so helpful. They listened to my needs from the get go and found the perfect car for me to purchase. I went in knowing how much I wanted to pay. I told them the needs

6
★★★★★

When I bought my car at Russel Volkswagen the team that I worked with was so helpful. They listened to my needs from the get go and found the perfect car for me to purchase. I went in knowing how much I wanted to pay. I told them the needs

.

I??m going to be quick on thanking Russel Subaru and the staff there for making car buying so easy! From the first phone call and walking in those doors car buying is so different for me and actually exciting! I have everyone at Russel to thank!

5
★★★★★

I??m going to be quick on thanking Russel Subaru and the staff there for making car buying so easy! From the first phone call and walking in those doors car buying is so different for me and actually exciting! I have everyone at Russel to thank!

.

What an outstanding customer service I had at Russel Mazda, my sales consultant was Jorge c. and he was great! As soon as I walked in he greeted me and automatically wanted to know what I needed, and what I needed was a car! Not only did he show me the car but we also test drove it. We drove a Mazda 3 Sports Sedan and I loved it! While we were driving it he was telling me about the special things about it and how it??s so easy to maintain it. Once we got back at the dealership he wanted to know what I thought and if it was something I was looking for and of course I said yes! The process was so simple! Thanks guys!

5
★★★★★

What an outstanding customer service I had at Russel Mazda, my sales consultant was Jorge c. and he was great! As soon as I walked in he greeted me and automatically wanted to know what I needed, and what I needed was a car! Not only did he show me the car but we also test drove it. We drove a Mazda 3 Sports Sedan and I loved it! While we were driving it he was telling me about the special things about it and how it??s so easy to maintain it. Once we got back at the dealership he wanted to know what I thought and if it was something I was looking for and of course I said yes! The process was so simple! Thanks guys!

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