Accurate Property Management

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  • 517 Benfield Rd 304

    Severna Park, MD 21146

    Map & Directions
  • 410-518-6084

Real Estate

Real Estate
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We rented a property that was managed by Accurate and it was a huge pain to deal with them if we needed something. I would NEVER rent another home that was managed by Accurate.

Before we even moved in the locks had to be changed because the key wasn't working properly on the door. Their locksmith came out and replaced the locks and while he was there proceeded to crack the door jamb by letting the screen door fly open with the wind. When we called Accurate to report this, so we would not be accused of damaging the house, they told us the locksmith denied damaging the door jamb even though I was watching him when it happened. They also said a thorough inspection had been done and the damage hadn't been noted. I don't understand how it could have been noted when it didn't exist until the locksmith caused the damage! This should have been a sign of what was to come.

For convenience we wanted to set up online payments to pay our rent. After a huge production with them not giving us their account number to set up the payment, our bank had to call them to set up the payment. After all was said and done we could see their account number every time we paid the bill so it is not like it was a privacy or security issue.

Most months we would get a call from Accurate telling us our rent payment was late when we had paid either on the first or before the first. Of course after they actually checked their records they saw that in fact we weren't late. So much for the convenience of the online bill pay!

We had to call for an emergency repair when there was a short in the upstairs electrical and we kept smelling smoke in the attic. Of course no one answered at the office and the "emergency" electrician wouldn't come out until Monday. So for a day and a half we sat in the dark because we turned off the electric at the circuit breaker so the house wouldn't burn down.

So if you want your property manager to ignore your calls, harass you with late payment calls when you have paid on-time, employ "emergency" repairmen who don't think a house burning down is an emergency and employ repairmen who actually do more damage than good I say Accurate is for you!

1
★☆☆☆☆

We rented a property that was managed by Accurate and it was a huge pain to deal with them if we needed something. I would NEVER rent another home that was managed by Accurate.

Before we even moved in the locks had to be changed because the key wasn't working properly on the door. Their locksmith came out and replaced the locks and while he was there proceeded to crack the door jamb by letting the screen door fly open with the wind. When we called Accurate to report this, so we would not be accused of damaging the house, they told us the locksmith denied damaging the door jamb even though I was watching him when it happened. They also said a thorough inspection had been done and the damage hadn't been noted. I don't understand how it could have been noted when it didn't exist until the locksmith caused the damage! This should have been a sign of what was to come.

For convenience we wanted to set up online payments to pay our rent. After a huge production with them not giving us their account number to set up the payment, our bank had to call them to set up the payment. After all was said and done we could see their account number every time we paid the bill so it is not like it was a privacy or security issue.

Most months we would get a call from Accurate telling us our rent payment was late when we had paid either on the first or before the first. Of course after they actually checked their records they saw that in fact we weren't late. So much for the convenience of the online bill pay!

We had to call for an emergency repair when there was a short in the upstairs electrical and we kept smelling smoke in the attic. Of course no one answered at the office and the "emergency" electrician wouldn't come out until Monday. So for a day and a half we sat in the dark because we turned off the electric at the circuit breaker so the house wouldn't burn down.

So if you want your property manager to ignore your calls, harass you with late payment calls when you have paid on-time, employ "emergency" repairmen who don't think a house burning down is an emergency and employ repairmen who actually do more damage than good I say Accurate is for you!

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