Laplata Fitness Club Inc

★☆☆☆☆
  • 140 Drury Dr

    La Plata, MD 20646

    Map & Directions
  • 301-392-0707

About Laplata Fitness Club Inc

Categories

Sports & Recreation

Sports & Recreation
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La Plata Fitness may look like a nice small individually own gym, but their business practices and how they treat customers is low class. The owner Debbie Dotson is extremely unprofessional. She only cares about one thing. Your money. I cancelled my membership in 2009 and later found out that the gym had been charging my bank account to the tune of $1700. When I contacted the gym they told me they didn't have my cancellation letter even though I filled out the paperwork in-person at the gym and that if I couldn't prove I cancelled they weren't giving me anything. They said they never lose or misplace anything. The also claimed I signed in to their gym two years after I cancelled my membership a couple times even though I had moved out of the area. I was told by the owner that I had probably given my swipe card to a friend so they could use the gym. Really? So I kept paying for their gym and didn't use it for two years to then let my friend use it a couple times then never go back? Please. I asked how they didn't notice I hadn't been there for two years and all of a sudden show up. The reply was that they don't keep track of who is going to their gym or not. If they don't keep track of their members they probably don't keep track of their paperwork either. On top of that, I filed a fraud claim with my bank to recover some of my money and I was notified by my bank that they resolved the claim due to 'No Representment'. Which means La Plata Fitness did not contest the fraud claim with my bank and authorized the funds, $156, be returned to me. Come to find out, La Plata Fitness put the $156 into collections and tacked on an extra $98 in fees and are now trying to collect on that. Don't ever sign anything with them. There are much better gyms for much less than $39 per month.

1
★☆☆☆☆

La Plata Fitness may look like a nice small individually own gym, but their business practices and how they treat customers is low class. The owner Debbie Dotson is extremely unprofessional. She only cares about one thing. Your money. I cancelled my membership in 2009 and later found out that the gym had been charging my bank account to the tune of $1700. When I contacted the gym they told me they didn't have my cancellation letter even though I filled out the paperwork in-person at the gym and that if I couldn't prove I cancelled they weren't giving me anything. They said they never lose or misplace anything. The also claimed I signed in to their gym two years after I cancelled my membership a couple times even though I had moved out of the area. I was told by the owner that I had probably given my swipe card to a friend so they could use the gym. Really? So I kept paying for their gym and didn't use it for two years to then let my friend use it a couple times then never go back? Please. I asked how they didn't notice I hadn't been there for two years and all of a sudden show up. The reply was that they don't keep track of who is going to their gym or not. If they don't keep track of their members they probably don't keep track of their paperwork either. On top of that, I filed a fraud claim with my bank to recover some of my money and I was notified by my bank that they resolved the claim due to 'No Representment'. Which means La Plata Fitness did not contest the fraud claim with my bank and authorized the funds, $156, be returned to me. Come to find out, La Plata Fitness put the $156 into collections and tacked on an extra $98 in fees and are now trying to collect on that. Don't ever sign anything with them. There are much better gyms for much less than $39 per month.

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