Atascadero Mutual Water Co

★★★★☆
  • 6575 Sycamore Rd

    Atascadero, CA 93422

    Map & Directions
  • 805-466-9004

About Atascadero Mutual Water Co

Home Construction & Remodeling

Home Construction & Remodeling
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Atascadero Mutual Water Company : I would like to commend you for the really remarkable calendar that you sent, however my husband glommed onto it and I would like to have one of my own. I will call tomorrow. Beautiful art and very well done. Encore! Bravo.

2
★★★★★

Atascadero Mutual Water Company : I would like to commend you for the really remarkable calendar that you sent, however my husband glommed onto it and I would like to have one of my own. I will call tomorrow. Beautiful art and very well done. Encore! Bravo.

.

We have received very good service from the Atascadero Water Co. in the many years we've lived in Atascadero. However, I have 3 major issues of concern that are shared by most I talk to:

First concern is that it appears to me that when they raised the rates during the drought (which was understandable), the rates never came back down after the drought was over.

Secondly, isn?t it about time to modernize your business? Seems like everyone else I do business with (PG&E, So Cal Gas, AT&T, Charter Cable...) is able to accept payment online. I hope this is something that you're looking into and will incorporate soon.

Thirdly, I don't understand how you determine what is considered your "baseline" per household. Our baseline (for 7 people) is the same as the neighbor next door (for 1 person). Shouldn't there be some equalization to the baseline percentage based on the number of people in the home? Maybe there is, and I just don't know how to utilize it. All my communications with the Water Company leads me to believe that there currently is not.

Otherwise, we would like to thank the Atascadero Water Company for all the years of good service.

Respectfully,

Chuck

1
★★★☆☆

We have received very good service from the Atascadero Water Co. in the many years we've lived in Atascadero. However, I have 3 major issues of concern that are shared by most I talk to:

First concern is that it appears to me that when they raised the rates during the drought (which was understandable), the rates never came back down after the drought was over.

Secondly, isn?t it about time to modernize your business? Seems like everyone else I do business with (PG&E, So Cal Gas, AT&T, Charter Cable...) is able to accept payment online. I hope this is something that you're looking into and will incorporate soon.

Thirdly, I don't understand how you determine what is considered your "baseline" per household. Our baseline (for 7 people) is the same as the neighbor next door (for 1 person). Shouldn't there be some equalization to the baseline percentage based on the number of people in the home? Maybe there is, and I just don't know how to utilize it. All my communications with the Water Company leads me to believe that there currently is not.

Otherwise, we would like to thank the Atascadero Water Company for all the years of good service.

Respectfully,

Chuck

 

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