Trophy Center

★★★★☆
  • 2564 21st St

    Sacramento, CA 95818

    Map & Directions
  • 916-739-8624

About Trophy Center

Categories
Hours
9:30 - 5:00 Tues. - Fri. Others by Appointment

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WORST EXPERIENCE EVER!!!

I needed to make 3 small company signs, its an easy job and they could of have done it in less than a day. I called last Tuesday with my order. A women picked up a phone, she looked like she did not know what she was doing, and she did not want to take this order. I told her to check her email that I have sent her with how the signs should look and what size they should be.. she did not want to open an email due to her receiving thousands of them each day!! WTF?!! Are you serious?! She asked me to stop by the store and bring the sketches with me, and that's what I did. I went there that same day, another lady was there "covering" them for work. I explained it to her how we want the sings to look and what size they should be. I made it load and clear that he need them ASAP and if that would require us to pay extra we are fine with that. She promised me that it should be done by Friday, if not than Tuesday morning. We have not received nothing on Friday, not even a call. I called them on Tuesday to find out if the signs are ready for a pick up, and Rick picked up the phone. It looked like he had no idea what I was talking about, then they found my sketches and he told me that he can't do the fist sign due to its font. I asked him to email me with the fonts they have so I can pick another one, he promised he will due that before lunch, I have waited till 4 no answer. I went back to their store to pick a font there and make an arrangements. Rick was there, he was rude and unprofessional! He said that he will not look up the fonts right now due to him having another customers that he needs to finish first THEN he will do my order.. Are you serious?! And I waisted a whole week for what?! I hate it when people just don't want to do their work! I wouldn't recommend this place to anyone! The store is dirty, smelly and the owners are rude and lazy!

1
★☆☆☆☆

WORST EXPERIENCE EVER!!!

I needed to make 3 small company signs, its an easy job and they could of have done it in less than a day. I called last Tuesday with my order. A women picked up a phone, she looked like she did not know what she was doing, and she did not want to take this order. I told her to check her email that I have sent her with how the signs should look and what size they should be.. she did not want to open an email due to her receiving thousands of them each day!! WTF?!! Are you serious?! She asked me to stop by the store and bring the sketches with me, and that's what I did. I went there that same day, another lady was there "covering" them for work. I explained it to her how we want the sings to look and what size they should be. I made it load and clear that he need them ASAP and if that would require us to pay extra we are fine with that. She promised me that it should be done by Friday, if not than Tuesday morning. We have not received nothing on Friday, not even a call. I called them on Tuesday to find out if the signs are ready for a pick up, and Rick picked up the phone. It looked like he had no idea what I was talking about, then they found my sketches and he told me that he can't do the fist sign due to its font. I asked him to email me with the fonts they have so I can pick another one, he promised he will due that before lunch, I have waited till 4 no answer. I went back to their store to pick a font there and make an arrangements. Rick was there, he was rude and unprofessional! He said that he will not look up the fonts right now due to him having another customers that he needs to finish first THEN he will do my order.. Are you serious?! And I waisted a whole week for what?! I hate it when people just don't want to do their work! I wouldn't recommend this place to anyone! The store is dirty, smelly and the owners are rude and lazy!

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Ratings_icons Ratings_icons

.

Best Sevice and Expertise anywhere.
Large, well stocked showroom.
They got me out of a jam and made it fun.

2
★★★★★

Best Sevice and Expertise anywhere.
Large, well stocked showroom.
They got me out of a jam and made it fun.

Pros: Great People

.

Large showroom with great quality products.
Friendly and helpful people.
Great service.
They delivered fast and perfect.

2
★★★★★

Large showroom with great quality products.
Friendly and helpful people.
Great service.
They delivered fast and perfect.

Pros: Great selection and quality products

 

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