Paskus Electric Co

★☆☆☆☆

About Paskus Electric Co

Home Construction & Remodeling

Home Construction & Remodeling
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I never write reviews but felt compelled. I hope that this review helps keep at least a few people from dealing with this company and receiving treatment like I did. Honestly, if I could give zero stars I would but you have to give at least one.

When I had this company come fix an electrical problem at my condo, the person who came out told my tenant to try pressing 'reset' button on one of the kitchen outlets. (She had already reset the breaker switch so I thought there was a worse problem.) My outlets in the kitchen started working and they left--so I thought "great, they didn't do any electrical work at all and were here for less than 2 minutes, I probably won't get charged."

I got a bill in the mail for $90, which is outrageous given they did no work and were there for under 2 mintues. I called to inquire about this and spoke to the owner of the company. He started yelling at me and asking if I wanted him to lose money for paying the two guys to come out to my place. (Honestly, I think customers should be paying for the time they are working on customers' electrical issues, not driving time, anyway.) I kept trying to explain where I was coming from and negotiate at least a lower charge since they didn't do any work, and he kept yelling more...he actually ended up cussing at me, calling me a f---ing bi--ch, and hung up on me. I was absolutely stunned.......I was not yelling or being unreasonable myself, so I was shocked he would treat me like that. His behavior was completely unwarranted. He must have been very defensive from other customer complaints about treatment/charges like that. I was especially surprised and shocked that it was the OWNER of the company doing this. What horrible customer service. I can imagine the trickle down effect in this company if the owner has an attitude like this.

Next time I need any electrical work, I will read reviews on electric companies first, and hopefully save myself from dealing with an unacceptably rude and outrageously priced company like Paskus Electric.

0
★☆☆☆☆

I never write reviews but felt compelled. I hope that this review helps keep at least a few people from dealing with this company and receiving treatment like I did. Honestly, if I could give zero stars I would but you have to give at least one.

When I had this company come fix an electrical problem at my condo, the person who came out told my tenant to try pressing 'reset' button on one of the kitchen outlets. (She had already reset the breaker switch so I thought there was a worse problem.) My outlets in the kitchen started working and they left--so I thought "great, they didn't do any electrical work at all and were here for less than 2 minutes, I probably won't get charged."

I got a bill in the mail for $90, which is outrageous given they did no work and were there for under 2 mintues. I called to inquire about this and spoke to the owner of the company. He started yelling at me and asking if I wanted him to lose money for paying the two guys to come out to my place. (Honestly, I think customers should be paying for the time they are working on customers' electrical issues, not driving time, anyway.) I kept trying to explain where I was coming from and negotiate at least a lower charge since they didn't do any work, and he kept yelling more...he actually ended up cussing at me, calling me a f---ing bi--ch, and hung up on me. I was absolutely stunned.......I was not yelling or being unreasonable myself, so I was shocked he would treat me like that. His behavior was completely unwarranted. He must have been very defensive from other customer complaints about treatment/charges like that. I was especially surprised and shocked that it was the OWNER of the company doing this. What horrible customer service. I can imagine the trickle down effect in this company if the owner has an attitude like this.

Next time I need any electrical work, I will read reviews on electric companies first, and hopefully save myself from dealing with an unacceptably rude and outrageously priced company like Paskus Electric.

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