Westgate Cleaning & Laundry

★★★☆☆

About Westgate Cleaning & Laundry

Personal Services

Personal Services
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I went to this dry cleaning based on the review I found here. The lady sounded nice on the phone and she's also nice in person. However she gives you one price when she gets your stuff, then she gives you another price when you pick up your stuff. They told me to pick up my item on Wednesday after 4 pm. I went to pick it up and they told me it wasn't ready. I called again and told me that it wasn't ready that their machine broke. It wasn't available until the next day.
Instead of giving me a discount for the trouble I went through. I was charged like $7 more which total $50.
I will never go back there again!

0
★☆☆☆☆

I went to this dry cleaning based on the review I found here. The lady sounded nice on the phone and she's also nice in person. However she gives you one price when she gets your stuff, then she gives you another price when you pick up your stuff. They told me to pick up my item on Wednesday after 4 pm. I went to pick it up and they told me it wasn't ready. I called again and told me that it wasn't ready that their machine broke. It wasn't available until the next day.
Instead of giving me a discount for the trouble I went through. I was charged like $7 more which total $50.
I will never go back there again!

Pros: The Staff is nice.

Cons: They charge more than they tell you in the beginning.

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Things aren't always perfect here, but I appreciate their effort to make it right. The prices are affordable for wash and fold but you will get lost socks here and there. Their alterations are also reasonable and if they don't get it right the first time, they re-do it without charging you again. The Asian lady who works there is really nice and accomodating.

2
★★★★☆

Things aren't always perfect here, but I appreciate their effort to make it right. The prices are affordable for wash and fold but you will get lost socks here and there. Their alterations are also reasonable and if they don't get it right the first time, they re-do it without charging you again. The Asian lady who works there is really nice and accomodating.

Pros: Good Customer Service, Reasonable Prices

Cons: Only Metered Parking

 

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