Jim and Jack's Collision Center

★★★★★
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  • 1605 E Grand Ave

    El Segundo, CA 90245

    Map & Directions
  • 310-322-5733

Automotive

Automotive
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I trusted Jim & Jack's Collision Center, this is my 4th visit here. People are very nice, fast but quality work. I had my car painted here and the result was amazing! They helped me to call car rental place to pick me up and they arrived in minutes.

The job was completed earlier than expected. It's amazing, it looks brand new again! Thanks Jim and Jack's! You are highly recommended!!!

5
★★★★★

I trusted Jim & Jack's Collision Center, this is my 4th visit here. People are very nice, fast but quality work. I had my car painted here and the result was amazing! They helped me to call car rental place to pick me up and they arrived in minutes.

The job was completed earlier than expected. It's amazing, it looks brand new again! Thanks Jim and Jack's! You are highly recommended!!!

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My new car had a major scratch. I brought it to several auto shop but I think they were not capable in handling my car well. The way they spoke is not convincing, it's seems that they do not know so much on the work I wanted to get done

3
★★★★★

My new car had a major scratch. I brought it to several auto shop but I think they were not capable in handling my car well. The way they spoke is not convincing, it's seems that they do not know so much on the work I wanted to get done

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I really love this place! I have had my car fixed here several times and they also do top-notch work! And most importantly they are HONEST people. Jim quoted me a price that was thousands less than I got from another place.

Visit Jim and Jack's if you need body work done!

5
★★★★★

I really love this place! I have had my car fixed here several times and they also do top-notch work! And most importantly they are HONEST people. Jim quoted me a price that was thousands less than I got from another place.

Visit Jim and Jack's if you need body work done!

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1 out of 1 people found this review helpful.

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My friend recommended Jim and Jack's when my car was hit while parked. I have to say the manager there is on top of everything. Great service and the job was excellent!!! I highly recommend this place.\r
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Thanks Jim and Jack's for a

3
★★★★★

My friend recommended Jim and Jack's when my car was hit while parked. I have to say the manager there is on top of everything. Great service and the job was excellent!!! I highly recommend this place.\r
\r
Thanks Jim and Jack's for a

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Brought our car to these guys after reading the reviews here - very glad we did. They got us right in and did the repair work that was needed, and they got it done quickly which was great b/c we are a 1 car house. Simple and easy - couldn't ask for more. We will definitely be back.

5
★★★★★

Brought our car to these guys after reading the reviews here - very glad we did. They got us right in and did the repair work that was needed, and they got it done quickly which was great b/c we are a 1 car house. Simple and easy - couldn't ask for more. We will definitely be back.

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Went back to Jim & Jack's Collision for a piece of molding for my car. I dropped my car off in the morning and had it back by lunch time the same day. They even threw in a bottle of matching touch up and showed me how to use it

3
★★★★★

Went back to Jim & Jack's Collision for a piece of molding for my car. I dropped my car off in the morning and had it back by lunch time the same day. They even threw in a bottle of matching touch up and showed me how to use it

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I guess fate has brought us to Jim & Jacks a few times in the past couple of years. We were originally referred to them by our neighbor. Prior to bringing our vehicles to Jim & Jacks we used Performance Paint in Torrance and another body

3
★★★★★

I guess fate has brought us to Jim & Jacks a few times in the past couple of years. We were originally referred to them by our neighbor. Prior to bringing our vehicles to Jim & Jacks we used Performance Paint in Torrance and another body

.

An amazing place with amazing people. I don't know much about body shops, which is a good thing but these guys really WOW'ed me. I had my vehicle repaired through a GEICO claim and the insurance company was the one that initially referred me to Jim & Jacks. I had gone on yelp and other online review sites to do my research and noticed some negative reviews but there was an over powering amount of positive comments. Through my facebook friends I was able to find some people who had used Jim & Jack's and they too had nothing but positive remarks about their experiences. Well, after my own personal experience I could also say the same. My vehicle turned out immaculate, communication was superb, and turnaround time was unbelievable. The most appealing part was that it's a family owned business so I was able to shake hands and deal with the true owners. I could sense that the staff really cares and wants to make sure all customers are satisfied. I definitely would recommend Jim & Jacks to all family and friends.

5
★★★★★

An amazing place with amazing people. I don't know much about body shops, which is a good thing but these guys really WOW'ed me. I had my vehicle repaired through a GEICO claim and the insurance company was the one that initially referred me to Jim & Jacks. I had gone on yelp and other online review sites to do my research and noticed some negative reviews but there was an over powering amount of positive comments. Through my facebook friends I was able to find some people who had used Jim & Jack's and they too had nothing but positive remarks about their experiences. Well, after my own personal experience I could also say the same. My vehicle turned out immaculate, communication was superb, and turnaround time was unbelievable. The most appealing part was that it's a family owned business so I was able to shake hands and deal with the true owners. I could sense that the staff really cares and wants to make sure all customers are satisfied. I definitely would recommend Jim & Jacks to all family and friends.

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An amazing place with amazing people. I don't know much about body shops, which is a good thing but these guys really WOW'ed me. I had my vehicle repaired through a GEICO claim and the Insurance company was the one that initially referred

3
★★★★★

An amazing place with amazing people. I don't know much about body shops, which is a good thing but these guys really WOW'ed me. I had my vehicle repaired through a GEICO claim and the Insurance company was the one that initially referred

.

I got into an accident recently and had to find a body shop for repairs. I came across Jim and Jacks on the web and also saw that they were nominated for "The Best of LA" by KCAL 9. So I figured they had to be good and decided to go

3
★★★★★

I got into an accident recently and had to find a body shop for repairs. I came across Jim and Jacks on the web and also saw that they were nominated for "The Best of LA" by KCAL 9. So I figured they had to be good and decided to go

.

Jim and Jacks Collision Center is by far one of the best Auto/Body experience I have had. I have been to plenty of auto repair shops in LA and had not only bad customer service but, I have been cheated out of my money! Jim and Jacks is a family owned and operated for more than 20 yrs of experience in the business of automotive repair. I did my research meet with my insurance company and had the best referral. These guys know what their doing and do a great job! I had a minor fender bender and the only the I did not like about this experience was waiting for my car to get out of the shop cause I was so impatient. But, I give it to these guys for getting my baby back to me in such great time!!

2
★★★★★

Jim and Jacks Collision Center is by far one of the best Auto/Body experience I have had. I have been to plenty of auto repair shops in LA and had not only bad customer service but, I have been cheated out of my money! Jim and Jacks is a family owned and operated for more than 20 yrs of experience in the business of automotive repair. I did my research meet with my insurance company and had the best referral. These guys know what their doing and do a great job! I had a minor fender bender and the only the I did not like about this experience was waiting for my car to get out of the shop cause I was so impatient. But, I give it to these guys for getting my baby back to me in such great time!!

Pros: Friendliness, Customer Service, Work, Timing!

Cons: Distance, Waiting for my car1

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I had just picked up my brand new BMW from the dealership a week ago. As I was driving home I was severely rear ended. Thank God I had never been into an accident so I wasn't sure where to go and who to trust. I researched on the internet and found Jim & Jacks Auto body. After calling several dealerships and asking my peers I have found that Jim & Jack's was the most popular one. My insurance company also had recommended them which gave me a piece of mind. Most importantly, since I do drive a BMW I found that only a few body shops in the area have BMW certified technicians, and Jim & Jack's did. When I went to the shop one of the gentleman in the office was kind enough to take me to the back and showed me the shop. WOW!! the place was like a factory, they were so organized and clean. My representative, Ignacio, was really friendly and updated me throughout the repairs. When I picked up my car I was so happy with the results. The paint work and body work was impeccable. They even detailed my car as if I got it from the showroom. I usually don't write reviews but I had to compliment these guys for their great work and friendly staff. Good job and keep up the good work, I will recommend all I can !!!!!!

5
★★★★★

I had just picked up my brand new BMW from the dealership a week ago. As I was driving home I was severely rear ended. Thank God I had never been into an accident so I wasn't sure where to go and who to trust. I researched on the internet and found Jim & Jacks Auto body. After calling several dealerships and asking my peers I have found that Jim & Jack's was the most popular one. My insurance company also had recommended them which gave me a piece of mind. Most importantly, since I do drive a BMW I found that only a few body shops in the area have BMW certified technicians, and Jim & Jack's did. When I went to the shop one of the gentleman in the office was kind enough to take me to the back and showed me the shop. WOW!! the place was like a factory, they were so organized and clean. My representative, Ignacio, was really friendly and updated me throughout the repairs. When I picked up my car I was so happy with the results. The paint work and body work was impeccable. They even detailed my car as if I got it from the showroom. I usually don't write reviews but I had to compliment these guys for their great work and friendly staff. Good job and keep up the good work, I will recommend all I can !!!!!!

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.

I had just picked up my brand new BMW from the dealership a week ago. As I was driving home I was severely rear ended. Thank God I had never been into an accident so I wasn't sure where to go and who to trust. I researched on the internet and found Jim & Jacks Auto body. After calling several dealerships and asking my peers I have found that Jim & Jack's was the most popular one. My insurance company also had recommended them which gave me a piece of mind. Most importantly, since I do drive a BMW I found that only a few body shops in the area have BMW certified technicians, and Jim & Jack's did. When I went to the shop one of the gentleman in the office was kind enough to take me to the back and showed me the shop. WOW!! the place was like a factory, they were so organized and clean. My representative, Ignacio, was really friendly and updated me throughout the repairs. When I picked up my car I was so happy with the results. The paint work and body work was impeccable. They even detailed my car as if I got it from the showroom. I usually don't write reviews but I had to compliment these guys for their great work and friendly staff. Good job and keep up the good work, I will recommend all I can !!!!!!

2
★★★★★

I had just picked up my brand new BMW from the dealership a week ago. As I was driving home I was severely rear ended. Thank God I had never been into an accident so I wasn't sure where to go and who to trust. I researched on the internet and found Jim & Jacks Auto body. After calling several dealerships and asking my peers I have found that Jim & Jack's was the most popular one. My insurance company also had recommended them which gave me a piece of mind. Most importantly, since I do drive a BMW I found that only a few body shops in the area have BMW certified technicians, and Jim & Jack's did. When I went to the shop one of the gentleman in the office was kind enough to take me to the back and showed me the shop. WOW!! the place was like a factory, they were so organized and clean. My representative, Ignacio, was really friendly and updated me throughout the repairs. When I picked up my car I was so happy with the results. The paint work and body work was impeccable. They even detailed my car as if I got it from the showroom. I usually don't write reviews but I had to compliment these guys for their great work and friendly staff. Good job and keep up the good work, I will recommend all I can !!!!!!

Pros: Family Owned, Dealer & Insurance Approved

Cons: None that I experienced

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Horrible! Go anywhere else but here. My fianc damaged her car in a parking structure. She got 3 bids. As part of the damage she was looking to have a prior scrape repaired that was in the immediate vicinity of the new damage. All 3 shops agreed to include this as part of the repair. She selected Jim and Jacks. Lo and behold when the car was ready, the repair was not made. You had to see it to believe it. They literally painted right up to the scratch and stopped. We couldn??t believe it! When my fianc called they of course denied they had agreed to the prior arrangement, then went on to give us their weak excuse but of course offered us their up-sell to repair it for another fee.

The final insult-to-the-injury was when we used a credit card to pay the deductable charge and discovered fraudulent charges on the card . The card had little activity on it and the fact that it was used on one day at Jim and Jacks and the next day it has fraudulent charges for $570.00. Coincidence? It was it obvious to us where the theft had occurred. Of course we cancelled the credit card and spoke with the card issuer but as a point of concern for others we decided to contact the owner of the company. I was not allowed to speak to the owner but instead passed to a female manager who immediately went on the defensive, denying it actually ever happened. I did feel like I was talking to the fox in the hen house but the only point of the call was only to alert them. I should have been thanked not defended against. By the call??s end it was strongly apparent how business is conducted and how client??s are treated by the employees at Jim and totally Jacked!

Go somewhere else! You??ve been warned.

0
★☆☆☆☆

Horrible! Go anywhere else but here. My fianc damaged her car in a parking structure. She got 3 bids. As part of the damage she was looking to have a prior scrape repaired that was in the immediate vicinity of the new damage. All 3 shops agreed to include this as part of the repair. She selected Jim and Jacks. Lo and behold when the car was ready, the repair was not made. You had to see it to believe it. They literally painted right up to the scratch and stopped. We couldn??t believe it! When my fianc called they of course denied they had agreed to the prior arrangement, then went on to give us their weak excuse but of course offered us their up-sell to repair it for another fee.

The final insult-to-the-injury was when we used a credit card to pay the deductable charge and discovered fraudulent charges on the card . The card had little activity on it and the fact that it was used on one day at Jim and Jacks and the next day it has fraudulent charges for $570.00. Coincidence? It was it obvious to us where the theft had occurred. Of course we cancelled the credit card and spoke with the card issuer but as a point of concern for others we decided to contact the owner of the company. I was not allowed to speak to the owner but instead passed to a female manager who immediately went on the defensive, denying it actually ever happened. I did feel like I was talking to the fox in the hen house but the only point of the call was only to alert them. I should have been thanked not defended against. By the call??s end it was strongly apparent how business is conducted and how client??s are treated by the employees at Jim and totally Jacked!

Go somewhere else! You??ve been warned.

Pros: Great Sales-Job!

Cons: Cheaters, Liars, crappy Customer Serv. once the check clears

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They did a great job on my Chevy after and accident. Very professional, clean and did the work a day quicker than I though.

2
★★★★★

They did a great job on my Chevy after and accident. Very professional, clean and did the work a day quicker than I though.

Pros: Job done quick and excellent work

Cons: None

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I have used Jim & Jack's a couple of times. Both times they did good work but they were a little slow. They took a little longer getting my car back to me than I would have preferred. But they did good work.

4
★★★★☆

I have used Jim & Jack's a couple of times. Both times they did good work but they were a little slow. They took a little longer getting my car back to me than I would have preferred. But they did good work.

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My insurance company AAA and car dealership Honda referred me to the shop. I had $8,000 of body work done on my car and it turned out as if nothing happened. I was so worried about the car never being the same however I was wrong. They even called me a week later to see if everything was fine. Friendly and professional staff. The best of all its FAMILY OWNED and the owners are involved witht the customers. GOOD JOB JIM & JACKS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

2
★★★★★

My insurance company AAA and car dealership Honda referred me to the shop. I had $8,000 of body work done on my car and it turned out as if nothing happened. I was so worried about the car never being the same however I was wrong. They even called me a week later to see if everything was fine. Friendly and professional staff. The best of all its FAMILY OWNED and the owners are involved witht the customers. GOOD JOB JIM & JACKS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Pros: Authorized by all the major insurance companies and exlusive body shop for Honda, Toyota, Ford and GM

More about Jim and Jack's Collision Center

Enterprise Rent-a-Car on Site Family owned and operated since 1967 Affiliated with all Insurance carriers and dealerships.

 

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