Foothill Federal Credit Union

★★★☆☆
Foothill Credit Union offers financial services and products that fit the needs of our members. We offer low loan rates, high dividend return rates, convenient access to accounts, and top-rated member service. Our Arcadia Branch is located just off of route 210 and serves the Arcadia area or those looking to stop in from their usual branch locations.
  • 30 S 1st Ave

    Arcadia, CA 91006

    Map & Directions
  • 626-445-0950

About Foothill Federal Credit Union

Hours
Mon-Thu 9:30am-5pm, Fri 9:30am-6pm
Reservations
Make A Reservation

Finance

Finance
More choices in Arcadia:
Resultset_next

Autoland

101 S Barranca Ave Covina, CA

Resultset_next

Athena Investment Management

180 S Lake Ave # 610 Pasadena, CA

3.0 2
Hi! Sign in to let us know how Foothill Federal Credit Union was?
Write a Review
.

I have banked with the CU for 20 yrs. I have had loans and have been loyal.

On 07/16, I had called the CU to inquire about the purchase of a cashiers check and a bank check. I also asked for the explaination of each.

On 7/17/09 a friend of mine and I asked the teller for again the defintion of each. I was told by the teller, like the telephone line center rep that a bank check could be stoped and a cashiers check could not. I took detailed notes.
I called the CU 7/22, spoke to Cindy and Lupe to stop what I thought was a bank check, the teller said "it says cashiers check" but it's not. And now it cannot be stopped. What I thought was a bank check was made out to a moving company for $777 and with out payment my items were being held hostage. I feel decieved and not supported by the CU. INACURATE information was given by the teller. After I asked over and over, in case I was in a situation like this. I am out $777 for wrong info provided.

For a week a played phone tag with Chris the VP of Operation. When I finally spoke to him on 07/30 he called me a lier, cut me off and took no responsibilty. I know what I was told or I would not have made the purchase of what I told was a bank check and really was a cashiers check. I drove to Aracadia to purchase a bank check and if I would have been told of all the restrictrictions I would have not made the purchase.

0
★☆☆☆☆

I have banked with the CU for 20 yrs. I have had loans and have been loyal.

On 07/16, I had called the CU to inquire about the purchase of a cashiers check and a bank check. I also asked for the explaination of each.

On 7/17/09 a friend of mine and I asked the teller for again the defintion of each. I was told by the teller, like the telephone line center rep that a bank check could be stoped and a cashiers check could not. I took detailed notes.
I called the CU 7/22, spoke to Cindy and Lupe to stop what I thought was a bank check, the teller said "it says cashiers check" but it's not. And now it cannot be stopped. What I thought was a bank check was made out to a moving company for $777 and with out payment my items were being held hostage. I feel decieved and not supported by the CU. INACURATE information was given by the teller. After I asked over and over, in case I was in a situation like this. I am out $777 for wrong info provided.

For a week a played phone tag with Chris the VP of Operation. When I finally spoke to him on 07/30 he called me a lier, cut me off and took no responsibilty. I know what I was told or I would not have made the purchase of what I told was a bank check and really was a cashiers check. I drove to Aracadia to purchase a bank check and if I would have been told of all the restrictrictions I would have not made the purchase.

Pros: Local

Cons: Lied To!

.

I've been banking with FFCU for the past ten years and have had excellent service. I got a great car loan and plan on getting a home loan through them in the future. The only downside is that they have only a few ATM locations, but that doesn't matter much now because you can go to a Washington Mutual ATM with no service charge just about anywhere.

2
★★★★★

I've been banking with FFCU for the past ten years and have had excellent service. I got a great car loan and plan on getting a home loan through them in the future. The only downside is that they have only a few ATM locations, but that doesn't matter much now because you can go to a Washington Mutual ATM with no service charge just about anywhere.

 

Wait, you're the expert.

If you've been to or used Foothill Federal Credit Union, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review