Bridal & Tuxedo Galleria

★★★★☆
  • 4242 Camino Del Rio N Ste 14

    San Diego, CA 92108

    Map & Directions
  • 619-281-4696

About Bridal & Tuxedo Galleria

Hours
Monday-Sunday

Shopping

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OUr experience here was great! We found the perfect dress and the service was superb. Julia did the alteration and the fit was perfect. We are so thankful for you all making prom shopping so easy and enjoyable.

2
★★★★★

OUr experience here was great! We found the perfect dress and the service was superb. Julia did the alteration and the fit was perfect. We are so thankful for you all making prom shopping so easy and enjoyable.

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My experience here was great. Everyone was very nice and helpful.

2
★★★★★

My experience here was great. Everyone was very nice and helpful.

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My experience here was peaceful and Stress-free. I am glad I chose Bridal & Tuxedo Galleria to purchase my dress and will recommend this place. Thanks again for everything and making my experience a wonderful one!!

2
★★★★★

My experience here was peaceful and Stress-free. I am glad I chose Bridal & Tuxedo Galleria to purchase my dress and will recommend this place. Thanks again for everything and making my experience a wonderful one!!

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Happy with the price and overall outcome. The seamstress is awesome!

2
★★★★★

Happy with the price and overall outcome. The seamstress is awesome!

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This was my one and only stop when looking for a bridal gown. The reason I went here was because I knew they would have a good selection of affordable bridal gowns. The bridal salon could use a bit of a makeover, but I came for the dress prices, not the ambiance. I found a perfect dress for $900 and also had my alterations done here and had my dress pressed here. The seamstress is excellent and did a fantastic job. I only needed a hem, a bustle, and the neckline fixed (the boning in the dress kind of made the lining stick out). I was very satisfied with her work.

2
★★★★★

This was my one and only stop when looking for a bridal gown. The reason I went here was because I knew they would have a good selection of affordable bridal gowns. The bridal salon could use a bit of a makeover, but I came for the dress prices, not the ambiance. I found a perfect dress for $900 and also had my alterations done here and had my dress pressed here. The seamstress is excellent and did a fantastic job. I only needed a hem, a bustle, and the neckline fixed (the boning in the dress kind of made the lining stick out). I was very satisfied with her work.

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I <3 Tim! I <3 Julia too! Every experience with Julia has been an absolute pleasure. She is an amazing asset to the team at Bridal & Tux!

2
★★★★★

I <3 Tim! I <3 Julia too! Every experience with Julia has been an absolute pleasure. She is an amazing asset to the team at Bridal & Tux!

.

My experience has been wonderful! From purchasing my dress to the alterations with Julia, the staff was super helpful and extremely pleasant! Julia made my dress beautiful and Amy is very helpful with everything! Thank you for making my Bridal gown purchase so special.

2
★★★★★

My experience has been wonderful! From purchasing my dress to the alterations with Julia, the staff was super helpful and extremely pleasant! Julia made my dress beautiful and Amy is very helpful with everything! Thank you for making my Bridal gown purchase so special.

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I was so happy to do business with them. They helped me a lot. I purchase my dress on a sale and paid it on lay away. Julia and the girls were so helpful. Because the service was excellent I told my fiancee to get his tuxedo here. We are happy with all the services they provide to my family. I definitely recommend to public and my community.

2
★★★★★

I was so happy to do business with them. They helped me a lot. I purchase my dress on a sale and paid it on lay away. Julia and the girls were so helpful. Because the service was excellent I told my fiancee to get his tuxedo here. We are happy with all the services they provide to my family. I definitely recommend to public and my community.

.

Everyone was very polite and professional. My wedding gown turned out just as I imagined it.

2
★★★★★

Everyone was very polite and professional. My wedding gown turned out just as I imagined it.

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Terrible fit on tuxedo for 8 year old. Went in for fitting, attempted to pick up one day early and tux didn't fit, picked up next day at 330 for a 500 event and items that didn't fit earlier still don't fit right, had to wait 15 minutes to gather items and press them (were you surprised we were coming??)........while letting business know of displeasure learned it was our fault....how can customer be at fault when THEY fitted tux twice?????

1
★☆☆☆☆

Terrible fit on tuxedo for 8 year old. Went in for fitting, attempted to pick up one day early and tux didn't fit, picked up next day at 330 for a 500 event and items that didn't fit earlier still don't fit right, had to wait 15 minutes to gather items and press them (were you surprised we were coming??)........while letting business know of displeasure learned it was our fault....how can customer be at fault when THEY fitted tux twice?????

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.

This place was perfect. I truly enjoyed every time I came in! The girls are fantastic and would help me with anything that needed to be done. Thanks again!

2
★★★★★

This place was perfect. I truly enjoyed every time I came in! The girls are fantastic and would help me with anything that needed to be done. Thanks again!

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Bridal and Tuxedo Galleria has been fantastic to work with. The sales rep Claire was very helpful + actually found the dress I ended up buying. Julia, the alterations specialist did a magnificant job making my dress absolutely perfect. My dress isso beautiful + I couldn't be happier with this experience/ I highly recommend Bridal + tuxedo galleria to every bride who wants great customer service. Memorable experience + a gorgeous dress.

2
★★★★★

Bridal and Tuxedo Galleria has been fantastic to work with. The sales rep Claire was very helpful + actually found the dress I ended up buying. Julia, the alterations specialist did a magnificant job making my dress absolutely perfect. My dress isso beautiful + I couldn't be happier with this experience/ I highly recommend Bridal + tuxedo galleria to every bride who wants great customer service. Memorable experience + a gorgeous dress.

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I had a really wonderful experience with Bridal and Tuxedo Galleria. The staff was extremely helpful and genuinely interested in helping our party.

2
★★★★★

I had a really wonderful experience with Bridal and Tuxedo Galleria. The staff was extremely helpful and genuinely interested in helping our party.

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I was amazed at the customer service. I'm glad this is where I bought my dress. I wouldnt have been happy any other place. I will send all my friend here.

2
★★★★★

I was amazed at the customer service. I'm glad this is where I bought my dress. I wouldnt have been happy any other place. I will send all my friend here.

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Wonderful selection, friendly, attentive staff. Paola is very good with styles and sizes. Made this experience so easy and smooth. Can't thank you enough!

2
★★★★★

Wonderful selection, friendly, attentive staff. Paola is very good with styles and sizes. Made this experience so easy and smooth. Can't thank you enough!

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Everything was wonderful! Julia is awesome! Will recommend!

2
★★★★★

Everything was wonderful! Julia is awesome! Will recommend!

.

The Bridal & Tuxedo Galleria was awesome. The bridesmaid dress I ordered was a few sizes to big and they made it fit beautiful! I am so happy! Thank you

2
★★★★★

The Bridal & Tuxedo Galleria was awesome. The bridesmaid dress I ordered was a few sizes to big and they made it fit beautiful! I am so happy! Thank you

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VERY VERY KIND; & WORKS WELL WITH MY BUSY ""BRIDE"" SCHEDULE, MY DRESS LOOKS AMAZING. STAFF IS SUPER SWEET.

2
★★★★★

VERY VERY KIND; & WORKS WELL WITH MY BUSY ""BRIDE"" SCHEDULE, MY DRESS LOOKS AMAZING. STAFF IS SUPER SWEET.

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the prices are great and Emily gave me supurb service and has followed up with me a few times since then and has quickly answered all of the questions I've had

2
★★★★★

the prices are great and Emily gave me supurb service and has followed up with me a few times since then and has quickly answered all of the questions I've had

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Everyone was great! From the minute I walked in Amy was a great help Julia was very nice and made great suggestions for alterations and included our ideas and requests. Thanks for a great experience and great help.

2
★★★★★

Everyone was great! From the minute I walked in Amy was a great help Julia was very nice and made great suggestions for alterations and included our ideas and requests. Thanks for a great experience and great help.

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My experience was excellent. From the effective system of choosing dresses to all of the extra attention and care i received from the staff. Especially Julia's patience and detail during the alteration process. Thanks so much!

2
★★★★★

My experience was excellent. From the effective system of choosing dresses to all of the extra attention and care i received from the staff. Especially Julia's patience and detail during the alteration process. Thanks so much!

.

Thank you so very much for making my day so special. Julia was so helpful with her service and offering advice to make the dress even more special.

2
★★★★★

Thank you so very much for making my day so special. Julia was so helpful with her service and offering advice to make the dress even more special.

.

Everyone here was wonderful! When I came here everyone treated me as if I was the most special person in the world. Julia is the most talented seamstress I have ever known. I would recommend Bridal & Tuxedo Galleria to anyone. When my 4 daughters get married they will ALL buy their dresses here. Tim is awesome too!

2
★★★★★

Everyone here was wonderful! When I came here everyone treated me as if I was the most special person in the world. Julia is the most talented seamstress I have ever known. I would recommend Bridal & Tuxedo Galleria to anyone. When my 4 daughters get married they will ALL buy their dresses here. Tim is awesome too!

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Julia helped me with altering my dress- She was so sweet and did such a beautiful job- my dress had to be taken in everywhere and the beading had to be removed and then stitched back on. They even had the train removed- Everything was perfect. I loved my dress and my experience with Julia and everything was done on time at a very reasonable price! :)

2
★★★★★

Julia helped me with altering my dress- She was so sweet and did such a beautiful job- my dress had to be taken in everywhere and the beading had to be removed and then stitched back on. They even had the train removed- Everything was perfect. I loved my dress and my experience with Julia and everything was done on time at a very reasonable price! :)

.

Thank you for all of your help! My experience was everything I could have hoped for. Thanks to Rosie and Julia :) <3

2
★★★★★

Thank you for all of your help! My experience was everything I could have hoped for. Thanks to Rosie and Julia :) <3

.

I had a horrible experience with The Bridal & Tuxedo Galleria in Mission Valley. They are in the Chilis parking lot off Mission Gorge and Camino Del Rio N. They had all the grooms parties measurements wrong and we spent over 3 hours the Thursday before the wedding getting last minute fittings. \n\nThey didn't have my shoes on the day we picked up the tuxes. They didn't arrive until about 3 hours before the wedding started! I had to have a groomsmen go pick them up. \n\nThe owner, ""Tim"" was rude beyond belief, and literally scowled at us every time we were in there. Every one of my groomsmen said they had some peroblem with him specifically. The only reason we picked the place was because our first encounter was with Amy who was sweet and helpful. If we had met Tim that first day, I would never have done business there. I had put down the full payment for all the tuxedos, and I had all of my groomsmen pay me personally. However, he asked each one of them for money when they went in to get fitted.. Then they would have to call me and ask why they were being asked for money. It was a mess. \n\nThen, the real final straw was after everything was returned, the groom's (my) tux was supposed to be reimbursed. I was told I would get $117 and change, which is what my tux cost. When I asked for the check, he tried to write it out for $54.00. I sorta blew up in his face and told him he had provided lousy service and now he's trying to steal from me too. It was such a scam. In the end, I was able to get $77.00. Not sure how he came up with that figure, but I was relieved to just cut my losses and get outta there! I should have gotten everything in writing from these people. Please keep this in mind when you are dealing with them. Get it in writing or he will try to scam you. I've looked them up since, and they have terrible reviews on all the other sites. No surprise.

0
★☆☆☆☆

I had a horrible experience with The Bridal & Tuxedo Galleria in Mission Valley. They are in the Chilis parking lot off Mission Gorge and Camino Del Rio N. They had all the grooms parties measurements wrong and we spent over 3 hours the Thursday before the wedding getting last minute fittings. \n\nThey didn't have my shoes on the day we picked up the tuxes. They didn't arrive until about 3 hours before the wedding started! I had to have a groomsmen go pick them up. \n\nThe owner, ""Tim"" was rude beyond belief, and literally scowled at us every time we were in there. Every one of my groomsmen said they had some peroblem with him specifically. The only reason we picked the place was because our first encounter was with Amy who was sweet and helpful. If we had met Tim that first day, I would never have done business there. I had put down the full payment for all the tuxedos, and I had all of my groomsmen pay me personally. However, he asked each one of them for money when they went in to get fitted.. Then they would have to call me and ask why they were being asked for money. It was a mess. \n\nThen, the real final straw was after everything was returned, the groom's (my) tux was supposed to be reimbursed. I was told I would get $117 and change, which is what my tux cost. When I asked for the check, he tried to write it out for $54.00. I sorta blew up in his face and told him he had provided lousy service and now he's trying to steal from me too. It was such a scam. In the end, I was able to get $77.00. Not sure how he came up with that figure, but I was relieved to just cut my losses and get outta there! I should have gotten everything in writing from these people. Please keep this in mind when you are dealing with them. Get it in writing or he will try to scam you. I've looked them up since, and they have terrible reviews on all the other sites. No surprise.

Pros: Amy was pleasant and fun to work with

Cons: Everything else

.

I had a horrible experience with The Bridal & Tuxedo Galleria in Mission Valley. They are in the Chilis parking lot off Mission Gorge and Camino Del Rio N. They had all the grooms parties measurements wrong and we spent over 3 hours the Thursday before the wedding getting last minute fittings.

They didn't have my shoes until about 3 hours before the wedding started. I had to have a groomsmen go pick them up.

The owner, "Tim" was rude beyond belief, and literally scowled at us every time we were in there. Like Jenny said earlier, completely impossible to have a rational conversation with. Every one of my groomsmen said they had some peroblem with him specifically. The only reason we picked the place was because our first encounter was with Amy who was sweet and helpful. If we had met Tim that first day, I would never have done business there. I had put down the full payment for all the tuxedos, and I had all of my groomsmen pay me personally. However, he asked each one of them for money when they went in to get fitted.. Then they would have to call me and ask why they were being asked for money. It was a mess.

Then, the real final straw was after everything was returned, the groom's (my) tux was supposed to be reimbursed. I was told I would get $117 and change, which is what my tux cost. When I asked for the check, he tried to write it out for $54.00. I sorta blew up in his face and told him he had provided lousy service and now he's trying to steal from me too. It was such a scam. In the end, I was able to get $77.00. Not sure how he came up with that figure, but I was relieved to just cut my losses and get outta there! I should have gotten everything in writing from these people. I've looked them up since, and they have terrible reviews on all the other sites.

1
★☆☆☆☆

I had a horrible experience with The Bridal & Tuxedo Galleria in Mission Valley. They are in the Chilis parking lot off Mission Gorge and Camino Del Rio N. They had all the grooms parties measurements wrong and we spent over 3 hours the Thursday before the wedding getting last minute fittings.

They didn't have my shoes until about 3 hours before the wedding started. I had to have a groomsmen go pick them up.

The owner, "Tim" was rude beyond belief, and literally scowled at us every time we were in there. Like Jenny said earlier, completely impossible to have a rational conversation with. Every one of my groomsmen said they had some peroblem with him specifically. The only reason we picked the place was because our first encounter was with Amy who was sweet and helpful. If we had met Tim that first day, I would never have done business there. I had put down the full payment for all the tuxedos, and I had all of my groomsmen pay me personally. However, he asked each one of them for money when they went in to get fitted.. Then they would have to call me and ask why they were being asked for money. It was a mess.

Then, the real final straw was after everything was returned, the groom's (my) tux was supposed to be reimbursed. I was told I would get $117 and change, which is what my tux cost. When I asked for the check, he tried to write it out for $54.00. I sorta blew up in his face and told him he had provided lousy service and now he's trying to steal from me too. It was such a scam. In the end, I was able to get $77.00. Not sure how he came up with that figure, but I was relieved to just cut my losses and get outta there! I should have gotten everything in writing from these people. I've looked them up since, and they have terrible reviews on all the other sites.

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.

I had a terrible experience shopping for a gown here. Everything was fine during the actual shopping time--it was when I picked up the dress that the drama started. Staff was rude and unhelpful, had opened the store late and quadruple-booked a time slot for fittings even though there were only 2 employees in the store to help with fittings, prep for alterations, and answer the phones. My dress was a disaster. I am busty and when I was measured to order the dress, we actually ordered a dress 4 sizes bigger than what I normally wear so that we could make sure it fit securely in the bust and then we would take it in everywhere else. However, when I got the dress, we had the opposite problem--it was huge in the bust and too tight everywhere else! I'm not sure if the problem was in the measuring or the ordering, but they have a strict no refunds policies and clearly think it is the shopper's fault even in a case where what we agreed upon and what I was sold were so clearly different. Being a bride is a special thing, don't let this place ruin the dress shopping experience for you.

1
★☆☆☆☆

I had a terrible experience shopping for a gown here. Everything was fine during the actual shopping time--it was when I picked up the dress that the drama started. Staff was rude and unhelpful, had opened the store late and quadruple-booked a time slot for fittings even though there were only 2 employees in the store to help with fittings, prep for alterations, and answer the phones. My dress was a disaster. I am busty and when I was measured to order the dress, we actually ordered a dress 4 sizes bigger than what I normally wear so that we could make sure it fit securely in the bust and then we would take it in everywhere else. However, when I got the dress, we had the opposite problem--it was huge in the bust and too tight everywhere else! I'm not sure if the problem was in the measuring or the ordering, but they have a strict no refunds policies and clearly think it is the shopper's fault even in a case where what we agreed upon and what I was sold were so clearly different. Being a bride is a special thing, don't let this place ruin the dress shopping experience for you.

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.

I did not read reviews before shopping here. i should have. Everything seemed ok while trying on tux's for myself and groomsmen. When we went to pick up tuxs, the wrong shoes were given to one of my groomsmen and told they did not have any extra of the correct shoe. Also, was told i would have to pay $20 extra to ""ship in"" the tux i wanted because it is not one they keep in the store. We also rented the top hop, but they did not reserve it for us saying they did not know we wanted it. So to rent it on that day was $42 or $45 to buy it. Needless to say, i bought it. Upon return of the tuxedo, since I was on my honeymoon, my friend returned everything in the bag. AFTER he left, they called my phone and said the tie was missing and that I would be charged $35 for it. When I returned home a week later, i called and asked how much a rental of a tie was. i was told $15, but when I asked to return the charge of renting it (since I now had to buy it) they said it was less because of a ""package"" deal. When i asked how much the discounted rate was, Tim told me that the girl who takes care of the counter and money would not be in until 2pm. Another runaround trick. i will never recommend this place. Please do not have your special day marred by this type of thievery and bamboozlement.

0
★☆☆☆☆

I did not read reviews before shopping here. i should have. Everything seemed ok while trying on tux's for myself and groomsmen. When we went to pick up tuxs, the wrong shoes were given to one of my groomsmen and told they did not have any extra of the correct shoe. Also, was told i would have to pay $20 extra to ""ship in"" the tux i wanted because it is not one they keep in the store. We also rented the top hop, but they did not reserve it for us saying they did not know we wanted it. So to rent it on that day was $42 or $45 to buy it. Needless to say, i bought it. Upon return of the tuxedo, since I was on my honeymoon, my friend returned everything in the bag. AFTER he left, they called my phone and said the tie was missing and that I would be charged $35 for it. When I returned home a week later, i called and asked how much a rental of a tie was. i was told $15, but when I asked to return the charge of renting it (since I now had to buy it) they said it was less because of a ""package"" deal. When i asked how much the discounted rate was, Tim told me that the girl who takes care of the counter and money would not be in until 2pm. Another runaround trick. i will never recommend this place. Please do not have your special day marred by this type of thievery and bamboozlement.

Pros: a beautiful girl working there

Cons: horrendous customer service from Tim

.

I was very happy with the service. My wedding gown and all my brides maid dresses were beautiful and came in on time. My finace also ordered his tuxedo and he was happy with the price. I shopped around every where and they have the best selection and for sure the best prices. The staff was friendly and really listened to what I was looking for...made it a great experience for me! ***This review was authenticated by Review Boost?

2
★★★★★

I was very happy with the service. My wedding gown and all my brides maid dresses were beautiful and came in on time. My finace also ordered his tuxedo and he was happy with the price. I shopped around every where and they have the best selection and for sure the best prices. The staff was friendly and really listened to what I was looking for...made it a great experience for me! ***This review was authenticated by Review Boost?

.

I had a pretty good experience here. The first time I came in, I met with Amy. I'm very OCD, so for the dresses I liked I had a spreadsheet of designers, their style numbers, and where the dresses could be found. I came in with a list of the designers that said they could be found at B&TG, and the style numbers I found on the designers' websites. When I came in, though, the store had their own style numbers and didn't leave the labels on the dresses. Regardless, Amy took my list and tried to locate the dresses on them, while I went through the store's books and picked out other dresses I wanted to try on. Amy did a great job! The store was pretty busy that day, but she still managed to find dresses off my list and pull them for me, pin me (with the help of another helpful consultant) each time I came out of the dressing room. I love a lot of the dresses and Amy kept a list of the ones I really liked. The dresses were also relatively within my price range. I came back a 2nd time because I was unable to try on everything from my list during my first appointment (I had a TON of dresses on my list!). This time, Courtney helped me. I was pretty early for my appointment and Amy was helping someone place an order. Amy still had my list, and Courtney pulled the remaining dresses that I had yet to try on. She was really helpful, too. My mom and I had some questions about colors that dresses came in (one of the dresses I tried on was pink!) and she found the answers for us and even found some photos of the dresses in the colors I was interested in: white! She was very helpful. I had a good experience both times I went to try on dresses. I will probably go back again to look at a couple of my favorites, and I'm sure the experience will be just as good.

2
★★★★★

I had a pretty good experience here. The first time I came in, I met with Amy. I'm very OCD, so for the dresses I liked I had a spreadsheet of designers, their style numbers, and where the dresses could be found. I came in with a list of the designers that said they could be found at B&TG, and the style numbers I found on the designers' websites. When I came in, though, the store had their own style numbers and didn't leave the labels on the dresses. Regardless, Amy took my list and tried to locate the dresses on them, while I went through the store's books and picked out other dresses I wanted to try on. Amy did a great job! The store was pretty busy that day, but she still managed to find dresses off my list and pull them for me, pin me (with the help of another helpful consultant) each time I came out of the dressing room. I love a lot of the dresses and Amy kept a list of the ones I really liked. The dresses were also relatively within my price range. I came back a 2nd time because I was unable to try on everything from my list during my first appointment (I had a TON of dresses on my list!). This time, Courtney helped me. I was pretty early for my appointment and Amy was helping someone place an order. Amy still had my list, and Courtney pulled the remaining dresses that I had yet to try on. She was really helpful, too. My mom and I had some questions about colors that dresses came in (one of the dresses I tried on was pink!) and she found the answers for us and even found some photos of the dresses in the colors I was interested in: white! She was very helpful. I had a good experience both times I went to try on dresses. I will probably go back again to look at a couple of my favorites, and I'm sure the experience will be just as good.

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HORRIBLE service. I would never recommend this place to anyone. I would only say AVOID this place. You can try dresses on here and then go to any other shop to order, alter, etc. \nI found and ordered one dress...THE dress. They called me the next day to tell me it was too late to order that one and that they could not have it in time for my wedding. I came in again and found a second one. Not THE one at all, but one that was OK. I was less than excited about the situation. In tears I ordered the second dress, payed half up front and waited for it to come in. \nCurious, I called several other stores in town and they said it would be no problem to get THE dress...the one I really wanted. I went into Bridal and Tuxedo Galleria to tell them I didn't want the ordered dress b/c I could in fact have the dress I wanted! They refused to give me a refund and I was stuck wearing a second choice dress.\nLater I found out that Bridal Tuxedo Gal. has such a horrible reputation w/ all of the distributors regarding lack of payment, etc. so it was just them that couldn't get my dress. They were so in debt to the warehouse that they refused to send any more dresses to them.\nIt was a HORRIBLE experience and I would never go there again!

0
★☆☆☆☆

HORRIBLE service. I would never recommend this place to anyone. I would only say AVOID this place. You can try dresses on here and then go to any other shop to order, alter, etc. \nI found and ordered one dress...THE dress. They called me the next day to tell me it was too late to order that one and that they could not have it in time for my wedding. I came in again and found a second one. Not THE one at all, but one that was OK. I was less than excited about the situation. In tears I ordered the second dress, payed half up front and waited for it to come in. \nCurious, I called several other stores in town and they said it would be no problem to get THE dress...the one I really wanted. I went into Bridal and Tuxedo Galleria to tell them I didn't want the ordered dress b/c I could in fact have the dress I wanted! They refused to give me a refund and I was stuck wearing a second choice dress.\nLater I found out that Bridal Tuxedo Gal. has such a horrible reputation w/ all of the distributors regarding lack of payment, etc. so it was just them that couldn't get my dress. They were so in debt to the warehouse that they refused to send any more dresses to them.\nIt was a HORRIBLE experience and I would never go there again!

Pros: I would give it NO STARS if I could!!!!!

Cons: Rip you off, order wrong dress then won't refund!

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This lil Shop Is Huge on Service! they have the best prices in San Diego and they have everything you're looking for in high quality designer dresses with OUT the snobbery of those high end boutiqes. Theyre not outrageous with their prices and they can get anything you would want! ONE STOP Wedding shop! They even have a vast selection of discontinued dresses for over 50% off! theyre amazing!

2
★★★★☆

This lil Shop Is Huge on Service! they have the best prices in San Diego and they have everything you're looking for in high quality designer dresses with OUT the snobbery of those high end boutiqes. Theyre not outrageous with their prices and they can get anything you would want! ONE STOP Wedding shop! They even have a vast selection of discontinued dresses for over 50% off! theyre amazing!

Pros: Amazing Selection Unbeatable prices

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I'm giving it one star because I'm not sure if it will let me give zero stars. \n\nI went here after reading a couple bad reviews, just in the name of giving multiple stores a chance. It was literally a gross shopping experience. When I did find some dresses to try on, I didn't want to touch them -- the inside of the straps of one of them was actually brown with grime or something. I mean, I know sample dresses get tried on over and over, but dry clean your stock every 10 years or so! \n\nPlus, I had heard about stores that try to scam people by cutting the tags off the dresses so you don't know who the designer is, and you can't comparison shop at other stores if you find one you like. This was one of those stores, and that makes them super-shady in my eyes! \n\nDon't waste your time. If you're in the market for a wedding dress or tuxedo, you're busy enough already. Just go anywhere else.

0
★☆☆☆☆

I'm giving it one star because I'm not sure if it will let me give zero stars. \n\nI went here after reading a couple bad reviews, just in the name of giving multiple stores a chance. It was literally a gross shopping experience. When I did find some dresses to try on, I didn't want to touch them -- the inside of the straps of one of them was actually brown with grime or something. I mean, I know sample dresses get tried on over and over, but dry clean your stock every 10 years or so! \n\nPlus, I had heard about stores that try to scam people by cutting the tags off the dresses so you don't know who the designer is, and you can't comparison shop at other stores if you find one you like. This was one of those stores, and that makes them super-shady in my eyes! \n\nDon't waste your time. If you're in the market for a wedding dress or tuxedo, you're busy enough already. Just go anywhere else.

Pros: they have dresses, but so do a lot of better stores

Cons: gross store, dresses with no tags

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DO NOT SHOP AT THIS STORE. They used the fact that my wife and I were busy with our wedding to cheat us and steal our money. After promising a discount on tuxedo rentals for doing so much business with them (We rented more than a dozen tuxes and paid them more than $1,000) they failed to give us the discount. When confronted they claimed that they had sent us a check. When I attempted to explain that the matter in question was not one of checks but of money the owner said that we wouldn't get our money unless we brought him a check we never got. My wife and I are young people trying to start our lives. We promised the money from that refund to our groomsmen and cannot afford to make it up ourselves. This merchant has forced us to default on promises made to our dearest friends and family. They have wasted countless hours of my time with lies, stalling, and denials. I am now taking legal action against them so that I can make good on the promises I made to my friends and family. I've never had as much trouble or pain with a rental as with this disreputable company.

0
★☆☆☆☆

DO NOT SHOP AT THIS STORE. They used the fact that my wife and I were busy with our wedding to cheat us and steal our money. After promising a discount on tuxedo rentals for doing so much business with them (We rented more than a dozen tuxes and paid them more than $1,000) they failed to give us the discount. When confronted they claimed that they had sent us a check. When I attempted to explain that the matter in question was not one of checks but of money the owner said that we wouldn't get our money unless we brought him a check we never got. My wife and I are young people trying to start our lives. We promised the money from that refund to our groomsmen and cannot afford to make it up ourselves. This merchant has forced us to default on promises made to our dearest friends and family. They have wasted countless hours of my time with lies, stalling, and denials. I am now taking legal action against them so that I can make good on the promises I made to my friends and family. I've never had as much trouble or pain with a rental as with this disreputable company.

Pros: Excellent selection of tuxes. This is the reason we used the store.

Cons: They will cheat you every way they can.

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This was the 2nd place I went to when I started looking for my wedding dress. Though my consultant was nice, she was completely useless. She had me pick out dresses that I liked from a large binder. She didn't recommend anything that she thought might look good on my body until the VERY end...2 hours later. She was far more preoccupied with a little 7 year old girl, who apparently is a regular, that likes to pick out her future wedding dress. She kept going on and on about how cute she was, yet could care less if I liked my dress. I had NO help in their minature sized fitting rooms filled with 3 wedding dress options at a time. The place is dirty, lighting is horrible, and service is useless. Go somewhere else!

1
★☆☆☆☆

This was the 2nd place I went to when I started looking for my wedding dress. Though my consultant was nice, she was completely useless. She had me pick out dresses that I liked from a large binder. She didn't recommend anything that she thought might look good on my body until the VERY end...2 hours later. She was far more preoccupied with a little 7 year old girl, who apparently is a regular, that likes to pick out her future wedding dress. She kept going on and on about how cute she was, yet could care less if I liked my dress. I had NO help in their minature sized fitting rooms filled with 3 wedding dress options at a time. The place is dirty, lighting is horrible, and service is useless. Go somewhere else!

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It pains me to write this because I had such a bad experience here. I bought a sale dress in a much-too-large size for my petite frame because I was assured the seamstress ""could do anything."" That was a lie and a joke. I had to practically tell her how to alter the gown because she thought that only by hemming and taking it in that it was finished. The proportions were way off, and when I tried to explain my dissatisfaction to the manager, he did nothing to rectify the situation whatsoever. He was completely irrational to work with. I ended up having to purchase another dress elsewhere. He insinuated that it was my fault all along, because I had tried on ""so many dresses"" and besides, he claimed, brides make so much of this one dress that they are only going to wear for a few hours anyway. Can you believe that? This is one of the most important days of a woman's life, they are selling bridal gowns, and this is what they tell you?? I hope if you are reading this you haven't already purchased your gown and made a fatal mistake as I and many others have done by entrusting an important event to deceptive sharks like the folks here.

0
★☆☆☆☆

It pains me to write this because I had such a bad experience here. I bought a sale dress in a much-too-large size for my petite frame because I was assured the seamstress ""could do anything."" That was a lie and a joke. I had to practically tell her how to alter the gown because she thought that only by hemming and taking it in that it was finished. The proportions were way off, and when I tried to explain my dissatisfaction to the manager, he did nothing to rectify the situation whatsoever. He was completely irrational to work with. I ended up having to purchase another dress elsewhere. He insinuated that it was my fault all along, because I had tried on ""so many dresses"" and besides, he claimed, brides make so much of this one dress that they are only going to wear for a few hours anyway. Can you believe that? This is one of the most important days of a woman's life, they are selling bridal gowns, and this is what they tell you?? I hope if you are reading this you haven't already purchased your gown and made a fatal mistake as I and many others have done by entrusting an important event to deceptive sharks like the folks here.

Pros: some very sweet salespeople, a variety of dresses

Cons: poor customer service, irrational and unhelpful manager

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The customer service here is horrific. I bought a beautiful dress for sale, off the rack, in a size much too large for my petite self because I was assured the seamstress could alter it for me. That was a joke. I had to tell her the obvious, that the bust was way too big still and that the proportions of the size 12 dress were completely off for me, a size 0. Each new alteration was going to be a new charge, which would have ended up costing a fortune. They did nothing to rectify the situation and the manager, Tim, was unhelpful, deceitful, and completely impossible to have a rational conversation with. Two of the sales girls were very sweet and kind, but I had a negative impression of the overall staff. They were only into making a buck and customer satisfaction was null and void. Save yourself headache and heartache and shop elsewhere.

1
★☆☆☆☆

The customer service here is horrific. I bought a beautiful dress for sale, off the rack, in a size much too large for my petite self because I was assured the seamstress could alter it for me. That was a joke. I had to tell her the obvious, that the bust was way too big still and that the proportions of the size 12 dress were completely off for me, a size 0. Each new alteration was going to be a new charge, which would have ended up costing a fortune. They did nothing to rectify the situation and the manager, Tim, was unhelpful, deceitful, and completely impossible to have a rational conversation with. Two of the sales girls were very sweet and kind, but I had a negative impression of the overall staff. They were only into making a buck and customer satisfaction was null and void. Save yourself headache and heartache and shop elsewhere.

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I made a reservation to try on wedding dresses two weeks in advance. When I showed up they couldn't find my appointment reservation. To say the least I was treated as an inconvenience. It was not even busy but the receptionist had to pull the dresses for me to try on. Nobody helped me put the dresses on or take them off. They were not very interested in helping me and could care less whether I purchased a dress from them. The shop was dirty and the dresses were in bad condition. I was so upset to say the least. We ended up leaving after only 30 minutes. By far this was the worst experience I had looking for a wedding dress. I would never recommend this bridal shop to anyone!! I only gave this business one star because zero wasn't an option.

1
★☆☆☆☆

I made a reservation to try on wedding dresses two weeks in advance. When I showed up they couldn't find my appointment reservation. To say the least I was treated as an inconvenience. It was not even busy but the receptionist had to pull the dresses for me to try on. Nobody helped me put the dresses on or take them off. They were not very interested in helping me and could care less whether I purchased a dress from them. The shop was dirty and the dresses were in bad condition. I was so upset to say the least. We ended up leaving after only 30 minutes. By far this was the worst experience I had looking for a wedding dress. I would never recommend this bridal shop to anyone!! I only gave this business one star because zero wasn't an option.

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Seriously, the worst customer service. They had a ton of dresses, but tore off the designer tag on every single one. Horrible customer service, no one attended to me while trying on wedding gowns-the most important dress of my life thus far, and overall they seems annoyed at any question I asked. When I'm about to spend $2000 on a dress (!), you better treat me right, and not have me run around the store to ask for help!\r\n

1
★★★☆☆

Seriously, the worst customer service. They had a ton of dresses, but tore off the designer tag on every single one. Horrible customer service, no one attended to me while trying on wedding gowns-the most important dress of my life thus far, and overall they seems annoyed at any question I asked. When I'm about to spend $2000 on a dress (!), you better treat me right, and not have me run around the store to ask for help!\r\n

Pros: Dress Selection

Cons: Shady, something to hide,poor customer service

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I had a similar experience shopping here. On the first visit, we had a wonderful sales associate who helped with everything. She really knew her stuff and was very accomodating. On the second visit, the manager and sales associates were arguing about a customer at the front counter while we stood there waiting to be helped. When we went back to pick out our bridesmaid dresses, the person who we set up an appointment with was not there. We got someone who didn't know anything about the dresses. She couldn't even find them. She said they were not there so I went and looked and found them myself within 5 minutes. When the bridesmaids were ordering the dresses, the sales associate also wrote down the wrong color. She wrote down the color code for silver instead of celadon. I double checked it before we left and caught the mistake. There was no apology whatsoever. 4 girls would have gotten the wrong dress. Eventually the dresses did come in and were gorgeous, but most of their products can be ordered elsewhere. I ordered my dress somewhere else, but my veil through them. They told me it would take 6 weeks. It took almost 4 months. They also lost track of my order and would not return my calls. Your wedding day is too important to leave it up to a group with poor customer service. I would definitely look elsewhere.

1
★★★☆☆

I had a similar experience shopping here. On the first visit, we had a wonderful sales associate who helped with everything. She really knew her stuff and was very accomodating. On the second visit, the manager and sales associates were arguing about a customer at the front counter while we stood there waiting to be helped. When we went back to pick out our bridesmaid dresses, the person who we set up an appointment with was not there. We got someone who didn't know anything about the dresses. She couldn't even find them. She said they were not there so I went and looked and found them myself within 5 minutes. When the bridesmaids were ordering the dresses, the sales associate also wrote down the wrong color. She wrote down the color code for silver instead of celadon. I double checked it before we left and caught the mistake. There was no apology whatsoever. 4 girls would have gotten the wrong dress. Eventually the dresses did come in and were gorgeous, but most of their products can be ordered elsewhere. I ordered my dress somewhere else, but my veil through them. They told me it would take 6 weeks. It took almost 4 months. They also lost track of my order and would not return my calls. Your wedding day is too important to leave it up to a group with poor customer service. I would definitely look elsewhere.

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I found my rehearsal dinner dress here on the rack - they told me I could buy it off the rack even if it was a sample one - I had put it on hold for me,,, I called several days and again the day of my rehearsal dinner to make sure it was ready for me to pick up with only a couple of hours to go until the dinner - I went to pick up and it was still on the rack and now the man who works there told me it was not for sale-- I had only 2 hours before my dinner and this dress was supposed to be ready for me to pick up!! They finally agreed after I amlost freaked out and made a hole in it from the security tag! They were not very nice about it and didn't try to recompensate me for the hole!
Besides that, they ordered my mom the wrong purse and gave me the wrong 'poof' thing for under my dress... totally disorganized!

1
★☆☆☆☆

I found my rehearsal dinner dress here on the rack - they told me I could buy it off the rack even if it was a sample one - I had put it on hold for me,,, I called several days and again the day of my rehearsal dinner to make sure it was ready for me to pick up with only a couple of hours to go until the dinner - I went to pick up and it was still on the rack and now the man who works there told me it was not for sale-- I had only 2 hours before my dinner and this dress was supposed to be ready for me to pick up!! They finally agreed after I amlost freaked out and made a hole in it from the security tag! They were not very nice about it and didn't try to recompensate me for the hole!
Besides that, they ordered my mom the wrong purse and gave me the wrong 'poof' thing for under my dress... totally disorganized!

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Through improper store coding or just being inexperienced, the clerk wrote down the wrong code on the order. Silver instead of gold. Had the problem been addressed shortly, I called, I would have been satisfied with even a minimal offer to make amends. Where it gets crazy: I ASKED about the color code when we bought it! Later, the store shipped me my dress and veil without mentioning to me that they didnt match, even thought they inspect everything. Also, no invoice. I visited this store 4 times with at least 9 people plus family and MOH, who all saw me in the dress. It took 20 minutes to show them the dress and 3 hours to pick a veil to match it., with the help of said clerk. months later, I made the discovery of the problem at home when I put the products together-silver dress, gold veil. When I called the store to negotiate solutions, they flat out refused to admit a problem existed. Their manager tried to lie to me about the availability of the owner, tried to deceive me by telling me my dress is not made in a gold option and that I ""must not remember"" what I chose for my wedding day. She implied that I stupidly mismatched products, and chose a silver dress to complement my hispanic skin and grandmother's gold mantilla, my gold wedding theme...When I asked to check the sample color, I tried, they have avoided answering me yet. Also, after the manager failed to convince me that my dress was ""not"" made in gold, she made excuses such as ""its so popular its backordered, you would never have it in time"" (for my yet unplanned wedding more than a year away)Since this store is fighting this, I have to bring gold wedding plans to a crashing halt. I may be stuck with the wrong dress on the most important day ever. This store doesn't have anything others don't, and it has the worst reputation according to the certain bureaus not only in san diego but SoCal as well. Don't risk your gown here when other stores will jump to accomodate.

0
★☆☆☆☆

Through improper store coding or just being inexperienced, the clerk wrote down the wrong code on the order. Silver instead of gold. Had the problem been addressed shortly, I called, I would have been satisfied with even a minimal offer to make amends. Where it gets crazy: I ASKED about the color code when we bought it! Later, the store shipped me my dress and veil without mentioning to me that they didnt match, even thought they inspect everything. Also, no invoice. I visited this store 4 times with at least 9 people plus family and MOH, who all saw me in the dress. It took 20 minutes to show them the dress and 3 hours to pick a veil to match it., with the help of said clerk. months later, I made the discovery of the problem at home when I put the products together-silver dress, gold veil. When I called the store to negotiate solutions, they flat out refused to admit a problem existed. Their manager tried to lie to me about the availability of the owner, tried to deceive me by telling me my dress is not made in a gold option and that I ""must not remember"" what I chose for my wedding day. She implied that I stupidly mismatched products, and chose a silver dress to complement my hispanic skin and grandmother's gold mantilla, my gold wedding theme...When I asked to check the sample color, I tried, they have avoided answering me yet. Also, after the manager failed to convince me that my dress was ""not"" made in gold, she made excuses such as ""its so popular its backordered, you would never have it in time"" (for my yet unplanned wedding more than a year away)Since this store is fighting this, I have to bring gold wedding plans to a crashing halt. I may be stuck with the wrong dress on the most important day ever. This store doesn't have anything others don't, and it has the worst reputation according to the certain bureaus not only in san diego but SoCal as well. Don't risk your gown here when other stores will jump to accomodate.

Pros: lovely dresses, but thats everywhere plus cheaper than here

Cons: bad bad customer service and policy

 

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