Village Kitchen

★★★★★
  • 2774 Tarmac Rd

    Redding, CA 96003

    Map & Directions
  • 530-221-5600

About Village Kitchen

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Every review here is right on. This site is a total ripoff. A month after my order I still have nothing but a charge on my credit card. No one answers the phone, e-mail replies take days and tersely speak of an imminent delivery, which

3
★★★★★

Every review here is right on. This site is a total ripoff. A month after my order I still have nothing but a charge on my credit card. No one answers the phone, e-mail replies take days and tersely speak of an imminent delivery, which

.

I won't bother recounting my personal experience because it's basically the same as everyone else's. I will just say this: If you haven't ordered from them, don't. If you're like me & didn't see any of the bad online reviews until after

3
★★★★★

I won't bother recounting my personal experience because it's basically the same as everyone else's. I will just say this: If you haven't ordered from them, don't. If you're like me & didn't see any of the bad online reviews until after

.

They don't answer their phone (toll call, no 800 number), they don't respond to emails. If you have a problem, you're out of luck. I had a problem, they didn't deliver part of the order. After dozens of emails and TOLL CALLS, nothing.

3
★★★★★

They don't answer their phone (toll call, no 800 number), they don't respond to emails. If you have a problem, you're out of luck. I had a problem, they didn't deliver part of the order. After dozens of emails and TOLL CALLS, nothing.

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I am in total agreement with agnes.... there is NO CUSTOMER SERVICE at Village Kitchen -- whenever I call the phone # 530-221-5600 -- you get a recording that their representatives are currently helping other customers and to e-mail any

3
★★★★★

I am in total agreement with agnes.... there is NO CUSTOMER SERVICE at Village Kitchen -- whenever I call the phone # 530-221-5600 -- you get a recording that their representatives are currently helping other customers and to e-mail any

.

More than two months have passed and I am still actively pursuing this company on the receipt of an order placed and paid for in full in early Sep 05. Their customer service department has not once taken the responsibility to update the cosumer (me) on when I should expect delivery. I, the consumer, have initiated contact every time - each time kindly requesting for an update and/or resolution. This issue remains open still to this day.

If you look at their website - it lacks contact information. A consumer is reduced to emailing their company in hopes for a reply.

As a consumer, one should not have to conduct research to obtain a telephone number.

0
★☆☆☆☆

More than two months have passed and I am still actively pursuing this company on the receipt of an order placed and paid for in full in early Sep 05. Their customer service department has not once taken the responsibility to update the cosumer (me) on when I should expect delivery. I, the consumer, have initiated contact every time - each time kindly requesting for an update and/or resolution. This issue remains open still to this day.

If you look at their website - it lacks contact information. A consumer is reduced to emailing their company in hopes for a reply.

As a consumer, one should not have to conduct research to obtain a telephone number.

Pros: None

Cons: Customer Service, Order Tracking, Back Order

 

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