Wita Travel

★★★☆☆
  • 767 E El Camino Real

    Sunnyvale, CA 94087

    Map & Directions
  • 408-830-9776

About Wita Travel

Categories
Hours
Mon-Fri 9am-5pm

Hotels & Travel

Hotels & Travel
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Trips & Travel

1250 Oakmead Pkwy # 101 Sunnyvale, CA

2.5 4
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Wita travels did an excellent job with my reservation. It was a pleasure dealing with them. Lakshmi was very professional and took time to explain the routes and rules. She provided a lot of alternates and was patient through all my

3
★★★★★

Wita travels did an excellent job with my reservation. It was a pleasure dealing with them. Lakshmi was very professional and took time to explain the routes and rules. She provided a lot of alternates and was patient through all my

.

These folks are the worst travel agents.
Issued infant ticket to my child when called from airport these folks did not answered the call nor accepted the mistake .
PATHETIC CUSTOMER SERVICE .
I will not recommend anyone to business with this

0
★☆☆☆☆

These folks are the worst travel agents.
Issued infant ticket to my child when called from airport these folks did not answered the call nor accepted the mistake .
PATHETIC CUSTOMER SERVICE .
I will not recommend anyone to business with this

Cons: worng tickets issued , not returning calls and many more

.

The people working/owning this agency seem to have very poor customer service and like the previous reviwer, I agree that they basically say that the customer is WRONG.

1
★★☆☆☆

The people working/owning this agency seem to have very poor customer service and like the previous reviwer, I agree that they basically say that the customer is WRONG.

.

The worst thing you can do to your customer is say that - This is not my problem. Basically, you said to customer that You give a damn. If you get a such a experience from a travel agency, you never recommend anyone to go their.
We can book tickets on internet or by 100 different other means. booking with Wita Travels was my worst experience with a travel agency. I talked so gently with travel owner but instead of listening to problem and responding to it she started blaming me. She was mean, arrogant carrying a bag of attitude.
I think owner has personal issues and she needs to smile and listen to customer and then respond and try handle the issue in best possible way .
I will not recommend anyone to deal with this agency. After all it's just a ticket and not rocket science, anyone can help booking that. So, go with someone who smiles and listens.

0
★☆☆☆☆

The worst thing you can do to your customer is say that - This is not my problem. Basically, you said to customer that You give a damn. If you get a such a experience from a travel agency, you never recommend anyone to go their.
We can book tickets on internet or by 100 different other means. booking with Wita Travels was my worst experience with a travel agency. I talked so gently with travel owner but instead of listening to problem and responding to it she started blaming me. She was mean, arrogant carrying a bag of attitude.
I think owner has personal issues and she needs to smile and listen to customer and then respond and try handle the issue in best possible way .
I will not recommend anyone to deal with this agency. After all it's just a ticket and not rocket science, anyone can help booking that. So, go with someone who smiles and listens.

Pros: None - after all they just book tickets

Cons: All

 

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