Green Couch Staging

★☆☆☆☆
  • 1550 California St Ste 1l

    San Francisco, CA 94109

    Map & Directions
  • 415-885-7966

About Green Couch Staging

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Business Services

Business Services
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I had a horrible experience with Green Couch which has compels me to write my first review on yelp. If you??re reading this I advise you to look elsewhere for your interior decorating needs.

I??m familiar with Green couch through Real Estate and their staging business. After seeing their work I thought I give them a try with my new two bedroom condo. I called and asked them come out and do a consultation.

I met with Jeff and Lisa, I showed them my place explained what I needed help with. I provided them a number of resources from catalogs to articles tear sheets a whole stack of stuff I was considering purchasing. I was direct with them I asked them up front for estimate of what their service would cost me. I gave them a budget and asked them about their availability several times.

A few days went by and they sent me an estimate I reviewed it called them a few times to confirm the amount they wanted. I signed an agreement and left a deposit $700 deposit.

A few weeks later after no additional calls or consolations they presented what they had in mock binder it was full of furniture I would never consider purchasing. To make matters worse I had told them my budget was $20,000 to $25,000 their proposal had price tag of $49,000 more than double.

As a designer they should know how important it is to work within client??s budget let alone make sure he/she likes what??s presented. I couldn??t believe it, I showed these people countless examples of what I like and they put together a binder full of furniture I wouldn??t dare purchase especially at price double my budget. To top it off Jeff the principle tells me he??s leaving for Africa for the entire month of December to January.

Unprofessional and incompetent doesn??t even scratch the service of what I think of Green Couch. That night I wrote them an email explaining how absurd and disappointed I was. I explained that we simple could not work together and requested they return my deposit and materials. Instead they try and bill me for $1700 claiming that they spent 10+ hours putting that stuff together. So not only did they violate my two requirements budget and availability. They quoted me estimate of roughly $1300 for whole project and magically that number was reached before any actual work was done.

Outrageous I demanded my deposit back they refused claiming that the contract allows for them to keep my money. However upon review there is no clause for cancelation by either party as far as I??m concerned they violated the terms of agreement and essentially withheld my deposit. I??ve tried to work this out with them but it looks like I will have to take them to small claims court.

This company is totally unprofessional, unethical and just plain bad at interior design. With service like this, I plan on putting the word out not to use them.

0
★☆☆☆☆

I had a horrible experience with Green Couch which has compels me to write my first review on yelp. If you??re reading this I advise you to look elsewhere for your interior decorating needs.

I??m familiar with Green couch through Real Estate and their staging business. After seeing their work I thought I give them a try with my new two bedroom condo. I called and asked them come out and do a consultation.

I met with Jeff and Lisa, I showed them my place explained what I needed help with. I provided them a number of resources from catalogs to articles tear sheets a whole stack of stuff I was considering purchasing. I was direct with them I asked them up front for estimate of what their service would cost me. I gave them a budget and asked them about their availability several times.

A few days went by and they sent me an estimate I reviewed it called them a few times to confirm the amount they wanted. I signed an agreement and left a deposit $700 deposit.

A few weeks later after no additional calls or consolations they presented what they had in mock binder it was full of furniture I would never consider purchasing. To make matters worse I had told them my budget was $20,000 to $25,000 their proposal had price tag of $49,000 more than double.

As a designer they should know how important it is to work within client??s budget let alone make sure he/she likes what??s presented. I couldn??t believe it, I showed these people countless examples of what I like and they put together a binder full of furniture I wouldn??t dare purchase especially at price double my budget. To top it off Jeff the principle tells me he??s leaving for Africa for the entire month of December to January.

Unprofessional and incompetent doesn??t even scratch the service of what I think of Green Couch. That night I wrote them an email explaining how absurd and disappointed I was. I explained that we simple could not work together and requested they return my deposit and materials. Instead they try and bill me for $1700 claiming that they spent 10+ hours putting that stuff together. So not only did they violate my two requirements budget and availability. They quoted me estimate of roughly $1300 for whole project and magically that number was reached before any actual work was done.

Outrageous I demanded my deposit back they refused claiming that the contract allows for them to keep my money. However upon review there is no clause for cancelation by either party as far as I??m concerned they violated the terms of agreement and essentially withheld my deposit. I??ve tried to work this out with them but it looks like I will have to take them to small claims court.

This company is totally unprofessional, unethical and just plain bad at interior design. With service like this, I plan on putting the word out not to use them.

Pros: None

Cons: Unethical, untruthful, poor communication ect.

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