Alterations Express

★★★★☆

About Alterations Express

Categories
  • Leather Repair Shops

Personal Services

Personal Services
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Ever seen that episode on Seinfeld where he finds the best soup in town but the owner is smug. Well, welcome to Alternations Express. While the owner could use some ediquette in customer relations, she and her crew are hands down the best in the region. I have been getting my tayloring done for years and had yet to be impressed until I found this place.

Just take what she says with a pinch of salt and know that you won't be disappointed with the final product.

Her vanity if not unfounded. Trust me. It is the finest work in town!

2
★★★★★

Ever seen that episode on Seinfeld where he finds the best soup in town but the owner is smug. Well, welcome to Alternations Express. While the owner could use some ediquette in customer relations, she and her crew are hands down the best in the region. I have been getting my tayloring done for years and had yet to be impressed until I found this place.

Just take what she says with a pinch of salt and know that you won't be disappointed with the final product.

Her vanity if not unfounded. Trust me. It is the finest work in town!

Pros: Hands down the best work

Cons: A little arrogant

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Don't believe everything you hear. I am very particular when it comes to my clothing and even more so when I have to get my clothes altered. Debby has always been more than nice & very helpful! She is friendly and prompt. She just moved to expand her business! What an opportunity! If you ever need to get clothes altered in any fashion, bring it to Debby. You won't be disappointed!!!

2
★★★★★

Don't believe everything you hear. I am very particular when it comes to my clothing and even more so when I have to get my clothes altered. Debby has always been more than nice & very helpful! She is friendly and prompt. She just moved to expand her business! What an opportunity! If you ever need to get clothes altered in any fashion, bring it to Debby. You won't be disappointed!!!

Pros: Fast turn around time, Customer Service

.

DO NOT GO HERE! The owner is incredibly rude at Alterations Express, and not so good at running a business! I brought in several items for alterations. I was given a quote, paid the amount in full, then when I came to pick up my items, the price doubled, and they demanded more money. She said she missed charged me, but it was clearly her mistake. She should have called and asked if I still wanted the work done, since the price doubled (and what she was charging was more than the items were worth!!!). But she didn't. Instead, when I complained, she agreed that I didn't have to pay the extra amount, but was very rude to me. I figured she was just angry that she made a mistake. I'm not sure why, but I came back a second time, and she said she would not do business with me, as I didn't pay my bill in full. I paid for my alterations before they were done, as that is the policy. If more money was needed, I should have been called. Instead, she chose to act very unprofessionally, and was very rude to me (while I was there with my two young children).

0
★☆☆☆☆

DO NOT GO HERE! The owner is incredibly rude at Alterations Express, and not so good at running a business! I brought in several items for alterations. I was given a quote, paid the amount in full, then when I came to pick up my items, the price doubled, and they demanded more money. She said she missed charged me, but it was clearly her mistake. She should have called and asked if I still wanted the work done, since the price doubled (and what she was charging was more than the items were worth!!!). But she didn't. Instead, when I complained, she agreed that I didn't have to pay the extra amount, but was very rude to me. I figured she was just angry that she made a mistake. I'm not sure why, but I came back a second time, and she said she would not do business with me, as I didn't pay my bill in full. I paid for my alterations before they were done, as that is the policy. If more money was needed, I should have been called. Instead, she chose to act very unprofessionally, and was very rude to me (while I was there with my two young children).

Pros: None

Cons: The owner

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I was recommended to Alterations Express off East Bidwell and I am very glad I did! They have done everything from jeans up to my oh-so-important wedding dress! I trust them and they are always friendly and helpful! I sent my mother-in-law here for a dress she was wearing to my brother-in-laws wedding and she was very very happy with the service and the way the dress was fitted to her. I will recommend to anyone else.

4
★★★★☆

I was recommended to Alterations Express off East Bidwell and I am very glad I did! They have done everything from jeans up to my oh-so-important wedding dress! I trust them and they are always friendly and helpful! I sent my mother-in-law here for a dress she was wearing to my brother-in-laws wedding and she was very very happy with the service and the way the dress was fitted to her. I will recommend to anyone else.

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My experiences with Alterations Express have always been great. Debbie is very kind and really knows what she's doing. I've even seen Debbie take customers who walk-in and need a quick hem or fix and she does the job for free, the same day, and no longer than 5 minutes. I've been to other tailors and they do nowhere near good of a job as debbie and her workers do. Debbie also honors other alteration stores coupons. I've read the other reviews on this page and I do not think Debbie is rude at all, some people just have large expectations in fixing a garment that can't be fixed and for the amount of time that goes into fixing a garment, I think her prices are reasonable. May I also add, Debbie gives holiday gifts to her customers. For example, she asked me what my favorite things were and when I went to pick up my tailored garments, she gave me a handmade bag (by her) with a fabric print which had what I liked on it. If that's not kind, I don't know what is!

2
★★★★★

My experiences with Alterations Express have always been great. Debbie is very kind and really knows what she's doing. I've even seen Debbie take customers who walk-in and need a quick hem or fix and she does the job for free, the same day, and no longer than 5 minutes. I've been to other tailors and they do nowhere near good of a job as debbie and her workers do. Debbie also honors other alteration stores coupons. I've read the other reviews on this page and I do not think Debbie is rude at all, some people just have large expectations in fixing a garment that can't be fixed and for the amount of time that goes into fixing a garment, I think her prices are reasonable. May I also add, Debbie gives holiday gifts to her customers. For example, she asked me what my favorite things were and when I went to pick up my tailored garments, she gave me a handmade bag (by her) with a fabric print which had what I liked on it. If that's not kind, I don't know what is!

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my daughter had a long fur lined coat that was 2 sizes too large. no one wanted to do the work that was necessary to make it fit!!!! Debby was able to figure out just how it needed to be done, and DID IT !!!! It fits great!!! Thanxs so much. Debby made us feel like no problem was too big. So we'll be going back. Thanxs again

2
★★★★★

my daughter had a long fur lined coat that was 2 sizes too large. no one wanted to do the work that was necessary to make it fit!!!! Debby was able to figure out just how it needed to be done, and DID IT !!!! It fits great!!! Thanxs so much. Debby made us feel like no problem was too big. So we'll be going back. Thanxs again

Pros: great try it!!!

Cons: no

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The lady who owns this place is RUDE and completely not concerened with ehr customers. I aksed her to hem a dress and the cuff of my son's pants. She said the charge was $92! I was dismayed and changed back into my clothes, thought about it and decided to go with someone else. She stood there, staringat me and rudely replied, "You think you can get this cheaper somewhere else? Go." I would rather drive the 20 minutes to the Alteration Express in Sac than deal with this woman who clearly has no interpersonal skills. PLUS, the way she talks to her employees is horrible! While her worker went to get me a referral card of a custom tailor from her car, the owner bad mouthed her and called her "lazy" and "stupid". Unroffessional and DEFINATELY not worth your time. Go anywhere but to this woman, she's a piece of work.

0
★☆☆☆☆

The lady who owns this place is RUDE and completely not concerened with ehr customers. I aksed her to hem a dress and the cuff of my son's pants. She said the charge was $92! I was dismayed and changed back into my clothes, thought about it and decided to go with someone else. She stood there, staringat me and rudely replied, "You think you can get this cheaper somewhere else? Go." I would rather drive the 20 minutes to the Alteration Express in Sac than deal with this woman who clearly has no interpersonal skills. PLUS, the way she talks to her employees is horrible! While her worker went to get me a referral card of a custom tailor from her car, the owner bad mouthed her and called her "lazy" and "stupid". Unroffessional and DEFINATELY not worth your time. Go anywhere but to this woman, she's a piece of work.

Pros: none

Cons: Rude owner, unproffessional, too expensive

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Don't believe everything you hear-- you've need to go see for yourself!

Debby the owner really knows her stuff! She was couteous and went above and beyond to help me when I was in a crunch!!

Every other place in Folsom didn't even take time to look at the garment they just turned me away because they were too busy and were on 7-10 day turn-around time..

When I walked into Alterations Express and spoke with Debby, she took the time to look at what needed to be done, had me try it on, and then graciously agreed to make the alterations for me!

She told me I could pick it up anytime the next day! When I arrived at 9am the next morning, the garment was altered and waiting for me to pick up!!

I was very pleased with the overall quality and the final fit! She gave me tips and tricks on how I could enhance my overall look for my special engagment; I recieved alot of compliments that evening on how well the top fit!

I'm glad I walked into Alteration Express.. .Next time, it will be my first and only stop!!!

2
★★★★★

Don't believe everything you hear-- you've need to go see for yourself!

Debby the owner really knows her stuff! She was couteous and went above and beyond to help me when I was in a crunch!!

Every other place in Folsom didn't even take time to look at the garment they just turned me away because they were too busy and were on 7-10 day turn-around time..

When I walked into Alterations Express and spoke with Debby, she took the time to look at what needed to be done, had me try it on, and then graciously agreed to make the alterations for me!

She told me I could pick it up anytime the next day! When I arrived at 9am the next morning, the garment was altered and waiting for me to pick up!!

I was very pleased with the overall quality and the final fit! She gave me tips and tricks on how I could enhance my overall look for my special engagment; I recieved alot of compliments that evening on how well the top fit!

I'm glad I walked into Alteration Express.. .Next time, it will be my first and only stop!!!

Pros: Convenient, Good service, reasonable prices

Cons: n/a

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Took my wedding dress there. After numerous attempts to have it fit the way I wanted it I finally took it home. The lady that manages the place was totally rude to me and just started ignoring me when I came in. DON'T use this place!

0
★☆☆☆☆

Took my wedding dress there. After numerous attempts to have it fit the way I wanted it I finally took it home. The lady that manages the place was totally rude to me and just started ignoring me when I came in. DON'T use this place!

Pros: Convenient location

Cons: Rude, unattentive and never did alter my wedding dress correctly

 

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