California Sun

★☆☆☆☆
  • 1316 Blue Oaks Blvd

    Roseville, CA 95678

    Map & Directions
  • 916-789-1034

About California Sun

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Personal Services

Personal Services
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ncredibly disappointed by the actions of California Sun.

First I locked myself into a year contract, got pregnant and had to put my account on hold, so i went into cancel after I had the baby, but had to wait another two months to fufill my year contract. Ok, fine. I then went into the closest location to totally cancel after the two months and they said that they could do it on the following Monday, the following month they stopped charging my card. (around the same time that I had to get a replacement card). I had thought the empoyee canceled the account. They continued to charge me for several months without notification or calling that the card was just indeed not able to be charge, I didn't tan for the several months, but went in to get a spray tan and was forced to pay $101 to clear my name. I then call into the headquarters to personally shut down my account and unless I was able to personally walk it into their headquarters I was unable to cancel the account over the phone before the next billing cycle.

I will never do business with them again. It's a shame.

1
★☆☆☆☆

ncredibly disappointed by the actions of California Sun.

First I locked myself into a year contract, got pregnant and had to put my account on hold, so i went into cancel after I had the baby, but had to wait another two months to fufill my year contract. Ok, fine. I then went into the closest location to totally cancel after the two months and they said that they could do it on the following Monday, the following month they stopped charging my card. (around the same time that I had to get a replacement card). I had thought the empoyee canceled the account. They continued to charge me for several months without notification or calling that the card was just indeed not able to be charge, I didn't tan for the several months, but went in to get a spray tan and was forced to pay $101 to clear my name. I then call into the headquarters to personally shut down my account and unless I was able to personally walk it into their headquarters I was unable to cancel the account over the phone before the next billing cycle.

I will never do business with them again. It's a shame.

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as a former employee of california sun, i can tell you first hand that they lie to you about your memberships! It is near impossible to cancel them and they make mistakes. Don't blame all the sales girls though, as we get the run around when we would call on your behalf and try to help you from the salon... the corporate girls are all prissy and SUPER rude! they will all tell you something different.

as far as lotions go, we do get trained about all of the products and if you aren't an airhead (like myself) you will remember, but 80% of the girls that work there are, so don't trust them. our hours are based on sales and we make commission so the more we sold the more hours & money we would get so they would make us be pushy to sell if we wanted hours.

their beds hardly ever get their bulbs changed! they wait until the very last minute when they are barely heating you up to change them which is why a lot of you say you don't get color. it is true that the upgrades work wonders, but if the bulbs are old, you are just wasting your money.

don't let the multiple locations and clean interiors fool you... the Blore's are super shady and need to learn how to run a customer service based business correctly!!

0
★☆☆☆☆

as a former employee of california sun, i can tell you first hand that they lie to you about your memberships! It is near impossible to cancel them and they make mistakes. Don't blame all the sales girls though, as we get the run around when we would call on your behalf and try to help you from the salon... the corporate girls are all prissy and SUPER rude! they will all tell you something different.

as far as lotions go, we do get trained about all of the products and if you aren't an airhead (like myself) you will remember, but 80% of the girls that work there are, so don't trust them. our hours are based on sales and we make commission so the more we sold the more hours & money we would get so they would make us be pushy to sell if we wanted hours.

their beds hardly ever get their bulbs changed! they wait until the very last minute when they are barely heating you up to change them which is why a lot of you say you don't get color. it is true that the upgrades work wonders, but if the bulbs are old, you are just wasting your money.

don't let the multiple locations and clean interiors fool you... the Blore's are super shady and need to learn how to run a customer service based business correctly!!

 

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