Stevo Basic Custom Cabinets

★☆☆☆☆

About Stevo Basic Custom Cabinets

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San Diego, CA
2 star rating
10/22/2008

Such a lackadaisical approach to business that I wondered three or four times to my husband as to whether the owner/staff were high, not that that's an issue, just that having to reintroduce myself four times wears a little thin. Is this store a front?

The 1956 Ekstrom Lamino chair I found on Ebay arrived at our house with a broken leg due to poor packaging - the shipper's insurance will pay for the repair so I set about trying to find the most experienced furniture repair store to help me with the repair. This store is not it.

We dropped off the chair on Saturday morning. The owner said he would talk with his carpenter and would call me Monday morning, he quoted me $175 without talking to his carpenter. The other places I went quoted me $300 and $395 for the repair. Monday rolls around, no call. So I call him. Honestly, I spent five minutes explaining who I was etc. b/c he didn't remember who I was or the chair. Total discombobulation. He said he'd talk with his carpenter the next day and would give me a call. Tuesday. No call. I call him in the afternoon and say that I am going to pick up the chair to get another quote - he still hasn't talked to his carpenter and again I spend five minutes explaining who I am etc. When I go pick up the chair, it is sitting in the exact same location where I dropped it off, in the middle of the shop on a table - there is no other furtniture around.

really? bizarre....

1
★☆☆☆☆

San Diego, CA
2 star rating
10/22/2008

Such a lackadaisical approach to business that I wondered three or four times to my husband as to whether the owner/staff were high, not that that's an issue, just that having to reintroduce myself four times wears a little thin. Is this store a front?

The 1956 Ekstrom Lamino chair I found on Ebay arrived at our house with a broken leg due to poor packaging - the shipper's insurance will pay for the repair so I set about trying to find the most experienced furniture repair store to help me with the repair. This store is not it.

We dropped off the chair on Saturday morning. The owner said he would talk with his carpenter and would call me Monday morning, he quoted me $175 without talking to his carpenter. The other places I went quoted me $300 and $395 for the repair. Monday rolls around, no call. So I call him. Honestly, I spent five minutes explaining who I was etc. b/c he didn't remember who I was or the chair. Total discombobulation. He said he'd talk with his carpenter the next day and would give me a call. Tuesday. No call. I call him in the afternoon and say that I am going to pick up the chair to get another quote - he still hasn't talked to his carpenter and again I spend five minutes explaining who I am etc. When I go pick up the chair, it is sitting in the exact same location where I dropped it off, in the middle of the shop on a table - there is no other furtniture around.

really? bizarre....

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