Premier Rodent Proofing

★★★★★
  • 3958 Valley Ave D

    Pleasanton, CA 94566

    Map & Directions
  • 925-417-0900

About Premier Rodent Proofing

Hours
Mon-Fri 8am-4:30pm

Home & Garden

Home & Garden
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.

I cannot express how much this company has done for me!

Imagine being woken up night after night with noises in your attic . . . What could it be you ask. . . RATS!!!

So premier came out same day, diagnosed the problem and what? PROBLEM

3
★★★★★

I cannot express how much this company has done for me!

Imagine being woken up night after night with noises in your attic . . . What could it be you ask. . . RATS!!!

So premier came out same day, diagnosed the problem and what? PROBLEM

.

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I have to say this was one of the easiest companies to deal with from start to finish. Let me start off by saying I was not the least bit excited to call someone about a rat issue, but I was immediately impressed with the enthusiasm

3
★★★★★

\r
I have to say this was one of the easiest companies to deal with from start to finish. Let me start off by saying I was not the least bit excited to call someone about a rat issue, but I was immediately impressed with the enthusiasm

.

I hired this company in August due to rodents in my attic. Yes, they were able to come out the very next day after I called, to get the contract signed and their $$ up front, which was $600!! So far they have been out 4 times, and each

3
★★★★★

I hired this company in August due to rodents in my attic. Yes, they were able to come out the very next day after I called, to get the contract signed and their $$ up front, which was $600!! So far they have been out 4 times, and each

.

I recently used Premier when I started to hear things going bump in the night. They were able to come out the same day to inspect my home and give me an evaluation of my problem. I am terrified by rats and mice so learning that I had them

3
★★★★★

I recently used Premier when I started to hear things going bump in the night. They were able to come out the same day to inspect my home and give me an evaluation of my problem. I am terrified by rats and mice so learning that I had them

Pros: customer service was amazing

.

After months of dealing with 2 other companies PREMIER TO MY RESCUE. I was skeptical to hire a 3rd company but so glad I found these people. The office staff was so nice and seemed to really understand my problem. They fit me into their

3
★★★★★

After months of dealing with 2 other companies PREMIER TO MY RESCUE. I was skeptical to hire a 3rd company but so glad I found these people. The office staff was so nice and seemed to really understand my problem. They fit me into their

.

I am thrilled that I found this company. When I was searching to solve my rodent problem it was really important to me to select a local company. They solved my rodent issues without the use of poison. Turns out they were local and family owned! I would definetly recommend this company and would re-hire them in a heartbeat!!!

2
★★★★★

I am thrilled that I found this company. When I was searching to solve my rodent problem it was really important to me to select a local company. They solved my rodent issues without the use of poison. Turns out they were local and family owned! I would definetly recommend this company and would re-hire them in a heartbeat!!!

Pros: Locally owned

.

I am so disappointed with this company. I paid for someone to come out and give me quote to close off any areas that were open for rats to get into the house, earlier this month (Jan 5,2010). An inspection of the house costed $95.00 , and $695.00 for someone to come out every week for a year to check traps. for a total of $790.00. I was charged more within 3months, one reviewer stated they paid $695, Oct. 2009. I wanted the areas outside the side closed off to keep the rats out. I started with this company last month, and nothing has been caught, and I continue to hear rats in the walls. Each week I call for an inpection of the traps and nothing. They don't go under the house to check, they just look in the opening,? I walked around the last time with the technician showing him areas to close off, this is crazy, Im the homeower. I have ask to speak to the owner, and if nothing changes in the next couple of weeks, I am going to have to spend more money and hire another company. I can't have rats in my home roaming arouond in the walls. I trusted the information on their website. If I had it to do over I would not hire this company.

0
★☆☆☆☆

I am so disappointed with this company. I paid for someone to come out and give me quote to close off any areas that were open for rats to get into the house, earlier this month (Jan 5,2010). An inspection of the house costed $95.00 , and $695.00 for someone to come out every week for a year to check traps. for a total of $790.00. I was charged more within 3months, one reviewer stated they paid $695, Oct. 2009. I wanted the areas outside the side closed off to keep the rats out. I started with this company last month, and nothing has been caught, and I continue to hear rats in the walls. Each week I call for an inpection of the traps and nothing. They don't go under the house to check, they just look in the opening,? I walked around the last time with the technician showing him areas to close off, this is crazy, Im the homeower. I have ask to speak to the owner, and if nothing changes in the next couple of weeks, I am going to have to spend more money and hire another company. I can't have rats in my home roaming arouond in the walls. I trusted the information on their website. If I had it to do over I would not hire this company.

.

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Premier Rodent Proofing
3958 Valley Avenue, Suite D
Pleasanton, CA 94566
(925) 417-0900

10/1/2009
We hired Premier Rodent Proofing in June 2009. We had a problem with rodents nesting under our home, and also in our attic. We signed a contract with them for 600.00 plus dollars, and they set two traps--both by the entrance to the attic and crawl space. They also walked the outside of our house, and in under 5 minutes fixed two grates that had come loose. They said they had covered all access points, and would come to check the traps the following week, and after that the house should be secure.

Instead of securing the house, they spent the entire summer coming every few weeks and pulling dead rodents out of my attic and crawl space. I kept telling them that the access points were obviously not blocked, but they seemed reluctant to change their solution--trapping only.
The workers were consistently late for appointments, and came without the necessary tools to complete jobs. They routinely asked me for trash bags to put the dead rodents in, rather than bring their own. Twice after leaving our home I realized that they did not close the crawl space hatch securely, allowing access point for rodents to enter our home.
I complained to the owner again that her company had been basically just setting traps in our house for the last 4 months, but we actually had a worse rodent problem than when we hired them. I have never heard of a Rodent Proofing company that is unwilling to crawl under the house or go into the attic to tackle the problem. We used another company 6 years ago who spent a great deal of time doing just this, and they were able to plug all access points within two visits. This company seems to make it's money taking 90 seconds to set new traps every few weeks, while carting out the dead rodents from the prior visit in my trash bags, without actually solving the problem. No one wants to live in a house with rodents in their basement and attic, but we have been doing that for months, even after hiring this service. I cannot believe that we paid them over 600.00 for the level of service that they have provided to us.

The manager now tells me that they just hired someone who would be willing to go into crawl spaces and attics, and I am waiting for him now. We had an appointment from 10:00 to 11:00, and it is noon and he is still not here. If this company is not able to handle this problem, we will have to pay another one to do the job, unfortunately. They have not delivered what they promised.

0
★☆☆☆☆

Care To Share With Friends?
Premier Rodent Proofing
3958 Valley Avenue, Suite D
Pleasanton, CA 94566
(925) 417-0900

10/1/2009
We hired Premier Rodent Proofing in June 2009. We had a problem with rodents nesting under our home, and also in our attic. We signed a contract with them for 600.00 plus dollars, and they set two traps--both by the entrance to the attic and crawl space. They also walked the outside of our house, and in under 5 minutes fixed two grates that had come loose. They said they had covered all access points, and would come to check the traps the following week, and after that the house should be secure.

Instead of securing the house, they spent the entire summer coming every few weeks and pulling dead rodents out of my attic and crawl space. I kept telling them that the access points were obviously not blocked, but they seemed reluctant to change their solution--trapping only.
The workers were consistently late for appointments, and came without the necessary tools to complete jobs. They routinely asked me for trash bags to put the dead rodents in, rather than bring their own. Twice after leaving our home I realized that they did not close the crawl space hatch securely, allowing access point for rodents to enter our home.
I complained to the owner again that her company had been basically just setting traps in our house for the last 4 months, but we actually had a worse rodent problem than when we hired them. I have never heard of a Rodent Proofing company that is unwilling to crawl under the house or go into the attic to tackle the problem. We used another company 6 years ago who spent a great deal of time doing just this, and they were able to plug all access points within two visits. This company seems to make it's money taking 90 seconds to set new traps every few weeks, while carting out the dead rodents from the prior visit in my trash bags, without actually solving the problem. No one wants to live in a house with rodents in their basement and attic, but we have been doing that for months, even after hiring this service. I cannot believe that we paid them over 600.00 for the level of service that they have provided to us.

The manager now tells me that they just hired someone who would be willing to go into crawl spaces and attics, and I am waiting for him now. We had an appointment from 10:00 to 11:00, and it is noon and he is still not here. If this company is not able to handle this problem, we will have to pay another one to do the job, unfortunately. They have not delivered what they promised.

Pros: None

Cons: Poor Customer Service

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