Broadway Moving

★☆☆☆☆

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Transportation & Storage

Transportation & Storage
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1100 3rd Ave Chula Vista, CA

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471 C St Chula Vista, CA

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I searched long and hard for a moving company to unload the small 12' rental truck I had driven out to San Diego with my friend when I moved here. All the other places had a 3 hours minimum and this place had a 2 hour minimum so I went with them. The movers in Phoenix where I came from had loaded the contents of my 1 BR apartment in hour in the truck so I really only needed an hour of labor. Unfortunately, Broadway Moving failed to show up at the scheduled time on Sunday morning and after multiples calls and phone messages, they came over an hour later. They said that they couldn't find the street. As if the neighborhood I live in San Diego hasn't been on maps since the last 100 years. Their truck was ancient and unmarked. The paperwork they have you sign for insurance purposes has been obviously copied from another company. And the folks they have working were super slow and clearly not trained and I doubt covered properly under workers compensation. It took them the full 2 hours with an elevator when the movers in Phoenix had dealt with stairs in one hour. And to top it all off, if you try to use a credit card, the guy will call his "brother" who will then place the charge under another clothing company's name! Ugh, next time I will bite the bullet and just use a licensed and insured place and pay the 3 hour minimum.

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★☆☆☆☆

I searched long and hard for a moving company to unload the small 12' rental truck I had driven out to San Diego with my friend when I moved here. All the other places had a 3 hours minimum and this place had a 2 hour minimum so I went with them. The movers in Phoenix where I came from had loaded the contents of my 1 BR apartment in hour in the truck so I really only needed an hour of labor. Unfortunately, Broadway Moving failed to show up at the scheduled time on Sunday morning and after multiples calls and phone messages, they came over an hour later. They said that they couldn't find the street. As if the neighborhood I live in San Diego hasn't been on maps since the last 100 years. Their truck was ancient and unmarked. The paperwork they have you sign for insurance purposes has been obviously copied from another company. And the folks they have working were super slow and clearly not trained and I doubt covered properly under workers compensation. It took them the full 2 hours with an elevator when the movers in Phoenix had dealt with stairs in one hour. And to top it all off, if you try to use a credit card, the guy will call his "brother" who will then place the charge under another clothing company's name! Ugh, next time I will bite the bullet and just use a licensed and insured place and pay the 3 hour minimum.

 

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