ACE Plumbing and Rooter

I called ACE plumbing for a non emergency after hours. Someone was available to make an appointment for the next day. They were able to schedule the time I wanted, even with such short notice. Mario arrived on time and was very professional! He completed the work on my kitchen faucet very quickly. He took the time to explain the problem to us. The price was well below another quote we received! ACE was very professional, efficient, and reasonable. We definately recommend them!

Pros: Professional, on time, reliable, and reasonably priced

Posted 03/20/08

I found ACE via citysearch. Their visit was easy to arrange; their receptionist was polite and helpful. "Ronnie" showed up at the start of the 1 hour range I was provided. He was courteous, explained what he was doing, fixed our issue quickly & didn't charge an arm & a leg (although I don't know whether $125 / hr is standard for plumbers or not). I was very pleased with ACE and will not hesitate to use them again.

Posted 03/13/08

I had a kitchen faucet that needed to be replaced. Job was done quickly and efficiently. He adjusted the faucet to my sink and explained the features. I would use them again.

Posted 03/11/08

ACE Plumbing recently came out to my place to fix some various sink problems I was experiencing. They started out very professionally (very responsive and with an initial estimate before beginning the work). They generally did a good job on my sink, but my big stink is that they raised my final price $125 before even consulting with me (while I was in the room?!??!). Be careful if they bring out the snake - I guess they immediately raise the price $125 for that, even though you can buy a snake for that amount...

Posted 01/16/08

Great customer service, and a lot of help. Great rates also! Definately a 10
The plumber that came out, was kind, efficient, and courteous!
The office person was very helpful, made the appointment ASAP and couldn't have been more helpful!

Posted 09/25/07

We had a leakly hot water heater and called Ace on a Saturday. They showed up at our door within 2 hours. They looked at the water heater and quickly diagnosed it as having a faulty valve. The entire thing was fixed within 30 minutes. (Note that we had called a competitor plumber beforehand who said that our water heater was broken and needed to be replaced. That plumber never called us back so we sent to Ace and solved the problem.)

Posted 07/27/07

I agreed to have Ace Plumbing upgrade my existing water heater to city code for $550. After the work was done, I had another plumber check out the work done on the water heater, who said it was done incorrectly. Ace Plumbing then had to come back to my home. Their prior work couldn't be fixed so they charged me another $300 to replace the existing water heater, and complete the work to bring the installation up to code.

Posted 05/08/07

A clogged toilet is never convenient. I called another company but they didn't show up. I ended up calling ACE and they at my place within 90 minutes and fixed the problem. The service was fast and the guy fixed the problem in no time. HIGHLY RECOMMENDED!

Posted 04/27/07

They did a good job for our medium size project involving demolition and replacment of our basement pipes. I liked the owner's professionalism and sincereity.

Pros: Great workmanship.

Cons: Would appreciate telling us if not arriving by time promised.

Posted 03/21/07

Joe came out to fix my faucet and recommended that I replace it instead of repair. He gave me options on the types of faucets I can have installed. He even went to buy the one I wanted. It did take a day or so to get the one I wanted but I was happy when it was installed. I would call them again.

Posted 01/23/07

Jonathan, (ACE Plumbing and Rooter) was a saving grace. We are out of state and had a serious plumbing problem with our property in San Francisco. I found Jonathan via the internet yellow pages and really got lucky. Not only was he out there and fixed the problem the same day but it was within hours. Jonathan went the extra mile and assisted us with another unrelated issue by referring us and assisting with the completion of that problem too. As absentee owners, we had to rely on someone to have access to our property and their honesty. Jonathan fulfilled all of those requirements with 200% satisfaction. I can't recommend him highly enough to assist with your needs.

Posted 01/22/07

My toilet was clogged. Called ACE and had someone come to my house within the hour to fix the problem.
The technician was professional and gave me a free estimate before he did any work. He worked fast and efficiently.

If I have another plumbing problem, I'll be calling ACE Plumbing.

Pros: Fast and affordable!

Cons: None

Posted 01/22/07