Starr Mobile Auto Detailing

★★★★☆

About Starr Mobile Auto Detailing

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Detailers I've used in the past seem to forget the details. This is where Starr shines! Their attention to the details is what sets them apart. From arriving on-time to my home, to the top-shelf professional work, I couldn't have been more

3
★★★★★

Detailers I've used in the past seem to forget the details. This is where Starr shines! Their attention to the details is what sets them apart. From arriving on-time to my home, to the top-shelf professional work, I couldn't have been more

.

Mark,\r
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\r
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I'm been meeting to drop you a note and tell you what a great job Alex and Javier did on our two cars (my black Porsche Carrera and my wife's gray Range Rover) last Saturday.\r
\r
I've always been hesitant to use

3
★★★★★

Mark,\r
\r
\r
\r
I'm been meeting to drop you a note and tell you what a great job Alex and Javier did on our two cars (my black Porsche Carrera and my wife's gray Range Rover) last Saturday.\r
\r
I've always been hesitant to use

.

BEWARE of STARR AUTO DETAIL- The Black Car Specialists Los Angeles

They will potentially RUIN THE BLACK FINISH ON YOUR VEHICLE and you will have to PAY SOMEONE ELSE to reverse what they have done to your car!

First, I set an appointment with Mark (who I believe is the owner) for a complete exterior detail to my black vehicle. He seemed very knowledgeable and professional, but to my surprise, someone else showed up at my door.

To begin with, I am a car enthusiast and my vehicle is like new. I take pride in my vehicle and keep it very clean.

When the detail was finished. All the existing flaws in the paint where still highly visible along with the addition of some new clay marks left in the hood. Also, the PAINT FINISH WAS LEFT DULL AND MATTED as if it needed a coat of wax! When I pointed this out, the detailers just shrugged their shoulders.

When I complained to Mark, he acted very concerned and said, he forgot to tell them what needed to be done to the vehicle, and that he would be out to do the job correctly. After rearranging my schedule to have him do it, HE STOOD ME UP. He then began to avoid my calls and not return my messages. When I did reach him, he acted concerned but then just blew me off in the end.

Obviously, he does not stand behind his work or what he says.

Don?t be persuaded by his professional demeanor or his website. You will probably be treated the same way.

Quotes from website:

?WE TAKE PRIDE IN OUR ATTENTION TO DETAIL AND WOULD REALLY LIKE TO GIVE OUR CUSTOMERS OUR PERSONAL ATTENTION.?

?Once tried, always preferred?

?Exacting Customer Service?

SAVE YOURSELF THE AGGRAVATION.
CALL SOMEONE ELSE!

0
★☆☆☆☆

BEWARE of STARR AUTO DETAIL- The Black Car Specialists Los Angeles

They will potentially RUIN THE BLACK FINISH ON YOUR VEHICLE and you will have to PAY SOMEONE ELSE to reverse what they have done to your car!

First, I set an appointment with Mark (who I believe is the owner) for a complete exterior detail to my black vehicle. He seemed very knowledgeable and professional, but to my surprise, someone else showed up at my door.

To begin with, I am a car enthusiast and my vehicle is like new. I take pride in my vehicle and keep it very clean.

When the detail was finished. All the existing flaws in the paint where still highly visible along with the addition of some new clay marks left in the hood. Also, the PAINT FINISH WAS LEFT DULL AND MATTED as if it needed a coat of wax! When I pointed this out, the detailers just shrugged their shoulders.

When I complained to Mark, he acted very concerned and said, he forgot to tell them what needed to be done to the vehicle, and that he would be out to do the job correctly. After rearranging my schedule to have him do it, HE STOOD ME UP. He then began to avoid my calls and not return my messages. When I did reach him, he acted concerned but then just blew me off in the end.

Obviously, he does not stand behind his work or what he says.

Don?t be persuaded by his professional demeanor or his website. You will probably be treated the same way.

Quotes from website:

?WE TAKE PRIDE IN OUR ATTENTION TO DETAIL AND WOULD REALLY LIKE TO GIVE OUR CUSTOMERS OUR PERSONAL ATTENTION.?

?Once tried, always preferred?

?Exacting Customer Service?

SAVE YOURSELF THE AGGRAVATION.
CALL SOMEONE ELSE!

Pros: NONE

Cons: disreguard for customer and absolutely no work ethic

 

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