Atlas/Trillo Heating & A/C-Since 1953

★★★★★
37.3048 -121.869
Map and Directions to Atlas/Trillo Heating & A/C-Since 1953

408-286-8931

1965 Kyle Park Ct

San Jose, CA

95125

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Reviews 1 - 38 of 38.
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Worker arrived right on time and finished earlier than expected. Job well done. Very happy customer.

5
★★★★★

Worker arrived right on time and finished earlier than expected. Job well done. Very happy customer.

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.

Very professional and time efficient workers. They arrived on time, which is a huge plus for me, and finished the job in no time at all.

5
★★★★★

Very professional and time efficient workers. They arrived on time, which is a huge plus for me, and finished the job in no time at all.

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.

Very friendly and professional staff. I had my air conditioner fixed and they were able to answer all my questions and concerns. Thanks again!

5
★★★★★

Very friendly and professional staff. I had my air conditioner fixed and they were able to answer all my questions and concerns. Thanks again!

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.

Customer service is top notch. Installers were very polite and respectful as to not damage my property. Would highly recommend.

5
★★★★★

Customer service is top notch. Installers were very polite and respectful as to not damage my property. Would highly recommend.

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Made me feel at ease when explaining the most cost efficient way to install an air conditioner. Great price!

5
★★★★★

Made me feel at ease when explaining the most cost efficient way to install an air conditioner. Great price!

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Air conditioning broke down and I needed it fixed quick. Atlas Trillo did an amazingly fast job for a great price. Thanks

5
★★★★★

Air conditioning broke down and I needed it fixed quick. Atlas Trillo did an amazingly fast job for a great price. Thanks

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.

I was looking around for someone to fix my heater and they gave me the best price around. The next day they sent out a repairman and he was able to explain everything into detail and how to keep up the maintenance. Happy customer!

5
★★★★★

I was looking around for someone to fix my heater and they gave me the best price around. The next day they sent out a repairman and he was able to explain everything into detail and how to keep up the maintenance. Happy customer!

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.

Very courteous and competent employees. I like these guys. Super clean, respectful, on time, and well done job.

5
★★★★★

Very courteous and competent employees. I like these guys. Super clean, respectful, on time, and well done job.

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I would use this company again. I like to put reviews on here to show my appreciation for the work they did. I do not have any changes for them. Keep up the good work. They reinstalled my heating and air system. I am happy.

5
★★★★★

I would use this company again. I like to put reviews on here to show my appreciation for the work they did. I do not have any changes for them. Keep up the good work. They reinstalled my heating and air system. I am happy.

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I recently had service done on my property. This company did a great job and I would like to say thank you to Ella in the office. She did an outstanding job with scheduling the appointment and arranging all the details. Which were met by the way.

5
★★★★★

I recently had service done on my property. This company did a great job and I would like to say thank you to Ella in the office. She did an outstanding job with scheduling the appointment and arranging all the details. Which were met by the way.

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Baldo was my installer today and he was very courteous at my house and while on the job. He had a great knowledge base from his experience. I felt taken care of and will be calling again if I need more services. Atlas Trillo is a good company to work with in San Jose.

5
★★★★★

Baldo was my installer today and he was very courteous at my house and while on the job. He had a great knowledge base from his experience. I felt taken care of and will be calling again if I need more services. Atlas Trillo is a good company to work with in San Jose.

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I cannot say enough wonderful things about this company. Service was wonderful and we are pleased clients. We have been using Atlas Trillo for many years. Happy all the way through. Our air conditioner needed repair.

5
★★★★★

I cannot say enough wonderful things about this company. Service was wonderful and we are pleased clients. We have been using Atlas Trillo for many years. Happy all the way through. Our air conditioner needed repair.

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Ubaldo came to our house today, and really was wonderful. He is a valuable asset to the Atlas Trillo company. We were very fortunate to have him set up our system. We are satisfied customers and he left us very happy in our home.

5
★★★★★

Ubaldo came to our house today, and really was wonderful. He is a valuable asset to the Atlas Trillo company. We were very fortunate to have him set up our system. We are satisfied customers and he left us very happy in our home.

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.

They installed a complete Infinity system in 2005.

In the first month I had to call them twice to re-adjust the system, and they came in saying they do not know much about the System and had to call "Experts".

They sold me an Extended warranty for "Full parts and Labor". Apparently a broken $550 thermostat is not considered a "Part".

They also installed an Attic fan. It snaps the circuit breaker and has never worked. There go my $500 down the drain.

I am giving them one star as I cannot give them "Negative" stars.

1
★☆☆☆☆

They installed a complete Infinity system in 2005.

In the first month I had to call them twice to re-adjust the system, and they came in saying they do not know much about the System and had to call "Experts".

They sold me an Extended warranty for "Full parts and Labor". Apparently a broken $550 thermostat is not considered a "Part".

They also installed an Attic fan. It snaps the circuit breaker and has never worked. There go my $500 down the drain.

I am giving them one star as I cannot give them "Negative" stars.

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Latest reviews from Citysearch.

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The 3 employees I dealt with were prompt to appointments with arrival time phone calls, well groomed, knowledgeable about air conditioning, and stayed focus and on task while with me.

5
★★★★★

The 3 employees I dealt with were prompt to appointments with arrival time phone calls, well groomed, knowledgeable about air conditioning, and stayed focus and on task while with me.

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I was very satisfied with the estimator and his quick response to my needs. He provided different options and prices. I choose to have both my heater and air conditioner replaced. I was satisfied with the installer work. He was very professional and friendly. Keep up the fantastic work.

5
★★★★★

I was very satisfied with the estimator and his quick response to my needs. He provided different options and prices. I choose to have both my heater and air conditioner replaced. I was satisfied with the installer work. He was very professional and friendly. Keep up the fantastic work.

.

They did an excellent job.

5
★★★★★

They did an excellent job.

.

Most impressed. Will not hesitate to use you again or recommend you.

5
★★★★★

Most impressed. Will not hesitate to use you again or recommend you.

.

Sonny was very good to work with.

5
★★★★★

Sonny was very good to work with.

.

The employee I dealt with was competent, knowledgeable and professional in addition to being polite and friendly.

5
★★★★★

The employee I dealt with was competent, knowledgeable and professional in addition to being polite and friendly.

.

Worker had to take the furnace out. He worked hard.

5
★★★★★

Worker had to take the furnace out. He worked hard.

.

The installer did an excellent job and was courteous, competent and ""know his stuff"".

5
★★★★★

The installer did an excellent job and was courteous, competent and ""know his stuff"".

.

Top notch!! Everyone with whom I came in contact. Tamim, Jose, Steve and Diana were patient and friendly and knowledgeable. Genuinely concerned that I was completely satisfied.

5
★★★★★

Top notch!! Everyone with whom I came in contact. Tamim, Jose, Steve and Diana were patient and friendly and knowledgeable. Genuinely concerned that I was completely satisfied.

.

Wish I could remember the name of repairman who first came out -VERY knowledgeable.

5
★★★★★

Wish I could remember the name of repairman who first came out -VERY knowledgeable.

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I appreciate that I was not made to feel ""vulnerable"" due to lack of knowledge.

5
★★★★★

I appreciate that I was not made to feel ""vulnerable"" due to lack of knowledge.

.

Javier is a very knowledgeable worker. Very valuable employee.

5
★★★★★

Javier is a very knowledgeable worker. Very valuable employee.

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Sonny communicated well and followed up on questions. Leo was a courteous and efficient worker- working alone and on schedule!

5
★★★★★

Sonny communicated well and followed up on questions. Leo was a courteous and efficient worker- working alone and on schedule!

.

Give Tamim a raise! Seriously, I bought my old furnace from you more than 20 years ago. Youre a good reliable company!

5
★★★★★

Give Tamim a raise! Seriously, I bought my old furnace from you more than 20 years ago. Youre a good reliable company!

.

So far everything has been fine. Communication is key in making a company run correctly. So far my concerns and questions have been answered.

5
★★★★★

So far everything has been fine. Communication is key in making a company run correctly. So far my concerns and questions have been answered.

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Demonstrated strong mechanical skills, conscientious and was very motivated in endouring customer satisfaction. Is a very hard working employee and has excellent procedure process knowledge and was able to effectively work independently. Is a valuable asset to Atlas + Trillo company. We were very fortunate to have him set up our system.

5
★★★★★

Demonstrated strong mechanical skills, conscientious and was very motivated in endouring customer satisfaction. Is a very hard working employee and has excellent procedure process knowledge and was able to effectively work independently. Is a valuable asset to Atlas + Trillo company. We were very fortunate to have him set up our system.

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I was very satisfied with all aspects of the installation.

5
★★★★★

I was very satisfied with all aspects of the installation.

.

Sales person was great. Installers did a fabulous job. Overall I was very pleased with the service.

5
★★★★★

Sales person was great. Installers did a fabulous job. Overall I was very pleased with the service.

.

Very pleased to have hired to do a rather large heating and air conditiong installation. Very professional and reasonably priced. Would definetly recommend to my family, friends, and you.

5
★★★★★

Very pleased to have hired to do a rather large heating and air conditiong installation. Very professional and reasonably priced. Would definetly recommend to my family, friends, and you.

.

Give Tamim a raise! Seriously, I bought my old furnace from you more than 20 years ago. Youre a good reliable company!

5
★★★★★

Give Tamim a raise! Seriously, I bought my old furnace from you more than 20 years ago. Youre a good reliable company!

.

Service was wonderful from the first call until Rico installed the heater. From the two men (and lady) that brought us a heater to use, your company is #1 in my books!

5
★★★★★

Service was wonderful from the first call until Rico installed the heater. From the two men (and lady) that brought us a heater to use, your company is #1 in my books!

.

I was very satisfied with all aspects of the installation.

5
★★★★★

I was very satisfied with all aspects of the installation.

.

Sales person was great. Installers did a fabulous job. My only recommendation is to have a little quicker response and appearance time. But overall I was very pleased with the service.

5
★★★★★

Sales person was great. Installers did a fabulous job. My only recommendation is to have a little quicker response and appearance time. But overall I was very pleased with the service.

.

Yesterday we had Atlas come out for a tune-up on our (Working!) furnace & A/C. The guy was nice and friendly and was done fairly quickly. I then went off to work, but my wife got home last night to find out that our heat was no longer working!! Atlas broke our furnace when it had been working perfectly fine!! We each called the Atlas emergency phone number and left voice messages for them. btw... last night was in the 30's and one of the coldest nights of the year!!!\r
\r
We checked the fuses and made sure the thermostat and switch next to the furnace were on, but no luck.\r
\r
I took off the front panel to the furnace and found a loose wire that I was able to connect back and the furnace was able to work again.\r
\r
Soon after, we received a call from the person on-call at Atlas and he told me that this isn't the first time that this has happened. He also said that the manager would call me the next morning to talk with me about the incident. We didn't get a call from anyone at Atlas.\r
\r
Needless to say, we were very disappointed in Atlas and strongly discourage anyone since we essentially paid them to break our furnace.

1
★☆☆☆☆

Yesterday we had Atlas come out for a tune-up on our (Working!) furnace & A/C. The guy was nice and friendly and was done fairly quickly. I then went off to work, but my wife got home last night to find out that our heat was no longer working!! Atlas broke our furnace when it had been working perfectly fine!! We each called the Atlas emergency phone number and left voice messages for them. btw... last night was in the 30's and one of the coldest nights of the year!!!\r
\r
We checked the fuses and made sure the thermostat and switch next to the furnace were on, but no luck.\r
\r
I took off the front panel to the furnace and found a loose wire that I was able to connect back and the furnace was able to work again.\r
\r
Soon after, we received a call from the person on-call at Atlas and he told me that this isn't the first time that this has happened. He also said that the manager would call me the next morning to talk with me about the incident. We didn't get a call from anyone at Atlas.\r
\r
Needless to say, we were very disappointed in Atlas and strongly discourage anyone since we essentially paid them to break our furnace.