We recently stayed at this hotel for two nights. While the free continental breakfast left much to be desired, the hotel was very well kept and the staff were attentive, helpful, and very friendly. I just loved the look of the hotel -- old style San Francisco; classy and classic. It seemed to be more of a hotel for business travelers, however we did stay there with our toddler and everything was fine. Parking at the hotel is expensive, however that can be expected for San Francisco!