Blinds On A Budget

★★★☆☆

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  • Venetian Blinds
  • Windows

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Home & Garden
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Lowe's Home Improvement

1951 Auto Center Drive Antioch, CA

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Accent Shutters & Blinds

2874 Falcon Ct Brentwood, CA

2.6 5
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How I wish I saw the previous reviews and complaints prior to my same experience! Your comments above are perfectly stated as if had provided my personal experiences from 2005 through 2008 with this business. Very scary experience with verbal phone insults from her, who referred to herself as "the owner?, and excessive billing practices (repair and installations), while not honoring warranties with Hunter Douglas. It was the most upsetting experience of my lifetime while working with a business. We felt we were customers that were trying to continue doing business with this company and allowing them to continue to make corrections to went wrong, and she (referred to herself as ??part owner?) felt that we didn??t deserve service after spending over $2500 with total dissatisfaction from beginning to end of the transactions. She hung up the phone on me after I made several attempts to communicate in a professional manner with her?..a very scary experience. I have since installed a security system in my home based on her verbiage. Please consider doing business with Contra Costa Blinds, who I had to call to repair what this business did to our home. They were fabulous and turned my tears and fears into complete happiness. They deserve my deepest appreciation and favorable comments only. Words cannot describe what a nightmare transaction it was to do business with Decor Window Fashions, Inc/ Blinds on a Budget.

0
★☆☆☆☆

How I wish I saw the previous reviews and complaints prior to my same experience! Your comments above are perfectly stated as if had provided my personal experiences from 2005 through 2008 with this business. Very scary experience with verbal phone insults from her, who referred to herself as "the owner?, and excessive billing practices (repair and installations), while not honoring warranties with Hunter Douglas. It was the most upsetting experience of my lifetime while working with a business. We felt we were customers that were trying to continue doing business with this company and allowing them to continue to make corrections to went wrong, and she (referred to herself as ??part owner?) felt that we didn??t deserve service after spending over $2500 with total dissatisfaction from beginning to end of the transactions. She hung up the phone on me after I made several attempts to communicate in a professional manner with her?..a very scary experience. I have since installed a security system in my home based on her verbiage. Please consider doing business with Contra Costa Blinds, who I had to call to repair what this business did to our home. They were fabulous and turned my tears and fears into complete happiness. They deserve my deepest appreciation and favorable comments only. Words cannot describe what a nightmare transaction it was to do business with Decor Window Fashions, Inc/ Blinds on a Budget.

Cons: Unprofessional, untimely, dishonest, scary

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I put in my order on November 1st and was told that due to the holidays, my shutters would be ready in January 2009. Due to the hike in home foreclosures and grim economy, I highly doubt consumers are breaking down their door for business. I tried 4 times to contact anyone in the company and finally received a call a week later. The manager stated that he and his wife were ill - granted he called me from his cell phone in traffic while his wife was yelling in the background! My husband and I hope that the 2 month wait time isn't a red flag that the company is filing bankruptcy. I should have read their bad reviews on the BB website before ordering.

0
★☆☆☆☆

I put in my order on November 1st and was told that due to the holidays, my shutters would be ready in January 2009. Due to the hike in home foreclosures and grim economy, I highly doubt consumers are breaking down their door for business. I tried 4 times to contact anyone in the company and finally received a call a week later. The manager stated that he and his wife were ill - granted he called me from his cell phone in traffic while his wife was yelling in the background! My husband and I hope that the 2 month wait time isn't a red flag that the company is filing bankruptcy. I should have read their bad reviews on the BB website before ordering.

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Great service. Awesome prices! Delivered blinds in 1 week. I have had them for almost 2 years and recently had a problem. They came out and fix my blind. No problems and no cost. This company has been great. we just purchased a new home and plan to use them again!

2
★★★★★

Great service. Awesome prices! Delivered blinds in 1 week. I have had them for almost 2 years and recently had a problem. They came out and fix my blind. No problems and no cost. This company has been great. we just purchased a new home and plan to use them again!

Pros: Quick, Honest, Helpful

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View 6 other complaint Better B B website. Refuses to act in a professional manner w/regard to warranty issues, refusing to comply, is discriminating. and contradictive. Responded to e-mails with verbal insults toward me and my children, discriminates. Openly admits to unfairly increasing fees to her discretion to subside the (supposedly) lack of professionalism Hunter Douglas responds to warranties, and attempts to verse the bible i.e. WWJD. Claims to be fair, however, openly admits their business only warrants the customers they feel deserves the service. F.Y.I. Company is now doing business as DECOR WINDOW FASHIONS located at 6271 Lone Tree Way Suite C Brentwood, CA 94513.

0
★☆☆☆☆

View 6 other complaint Better B B website. Refuses to act in a professional manner w/regard to warranty issues, refusing to comply, is discriminating. and contradictive. Responded to e-mails with verbal insults toward me and my children, discriminates. Openly admits to unfairly increasing fees to her discretion to subside the (supposedly) lack of professionalism Hunter Douglas responds to warranties, and attempts to verse the bible i.e. WWJD. Claims to be fair, however, openly admits their business only warrants the customers they feel deserves the service. F.Y.I. Company is now doing business as DECOR WINDOW FASHIONS located at 6271 Lone Tree Way Suite C Brentwood, CA 94513.

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They were so accomadating to my schedule. They came out in the evening to meet with me and my wife after we got home from work and even installed on Sunday so we didn't have to take time off work to get our shutters installed. We would not hesitate to call them again, in fact my wife is already wanting to put some drapery in our bedroom. Courtney we will be calling!
Ed & Liz B.
Brentwood, CA

2
★★★★★

They were so accomadating to my schedule. They came out in the evening to meet with me and my wife after we got home from work and even installed on Sunday so we didn't have to take time off work to get our shutters installed. We would not hesitate to call them again, in fact my wife is already wanting to put some drapery in our bedroom. Courtney we will be calling!
Ed & Liz B.
Brentwood, CA

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