Main Street Annex Salon

★★★☆☆
  • 28 E Main St

    Los Gatos, CA 95030

    Map & Directions
  • 408-354-1981

About Main Street Annex Salon

Categories
Hours
Tue-Fri 10am-8pm, Sat 9am-7pm

Personal Services

Personal Services
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.

I just wanted to share my experience. I called for an appt and the reception accomodated my requests.
When I showed up the reception Ignored me while 3 employees decided to talk about the previous client.

Very unprofessional and uncalled for. This salon has staff that is fresh out of beauty school . To bad nice looking salon not much DEPTH!

0
★☆☆☆☆

I just wanted to share my experience. I called for an appt and the reception accomodated my requests.
When I showed up the reception Ignored me while 3 employees decided to talk about the previous client.

Very unprofessional and uncalled for. This salon has staff that is fresh out of beauty school . To bad nice looking salon not much DEPTH!

.

I happened to be in town visiting for the holidays and needed a cut. I normally never stray from my stylist but I was desperate. A friend recommended Tangles so I popped in. I had one of the best salon experiences I've had! The salon was put together quite nicely, the people friendly and professional, the staff timely, and the vibe -- funky and fun! I went to see Heather Firth for a layered cut. She gave me one of the best haircuts I've ever had. I walked out of the salon feeling beautiful, confident and on top of the world. Thanks Heather & Tangles! I'll be recommending you to my NY friends if by chance they ever are in LG.

2
★★★★★

I happened to be in town visiting for the holidays and needed a cut. I normally never stray from my stylist but I was desperate. A friend recommended Tangles so I popped in. I had one of the best salon experiences I've had! The salon was put together quite nicely, the people friendly and professional, the staff timely, and the vibe -- funky and fun! I went to see Heather Firth for a layered cut. She gave me one of the best haircuts I've ever had. I walked out of the salon feeling beautiful, confident and on top of the world. Thanks Heather & Tangles! I'll be recommending you to my NY friends if by chance they ever are in LG.

.

I was referred to Lauren at this salon from a co-worker who has fabulous hair. I've since seen her twice for color and cut and am so glad I found her. Lauren is truly an artist and it's clearly obvious she loves her work. I felt I was in the hands of a complete professional whom I can communicate with easily. My appointments with her have been a pleasure and I look foward to the next.

2
★★★★★

I was referred to Lauren at this salon from a co-worker who has fabulous hair. I've since seen her twice for color and cut and am so glad I found her. Lauren is truly an artist and it's clearly obvious she loves her work. I felt I was in the hands of a complete professional whom I can communicate with easily. My appointments with her have been a pleasure and I look foward to the next.

Pros: helpful staff, very knowledgeable

Cons: Sat. AM parking is tough

.

My experiences at the salon have been great! Everyone is extremely friendly and not stuffy at all. I've been following Lauren for a few years and she's the best stylist I've been to ever! She really listens to what I'm looking for and always makes me feel great. I definitely recommend her to everyone, you won't be disappointed.

2
★★★★★

My experiences at the salon have been great! Everyone is extremely friendly and not stuffy at all. I've been following Lauren for a few years and she's the best stylist I've been to ever! She really listens to what I'm looking for and always makes me feel great. I definitely recommend her to everyone, you won't be disappointed.

Pros: parking lot in back, really taken care of

.

Alisa has been doing my hair for about two years now, and I couldn't ask for a better stylist. I have been to Tangles twice since she moved there and the salon is wonderful. Very clean, personable staff, and great music. I highly recommend this salon (ask for Alisa)!

2
★★★★★

Alisa has been doing my hair for about two years now, and I couldn't ask for a better stylist. I have been to Tangles twice since she moved there and the salon is wonderful. Very clean, personable staff, and great music. I highly recommend this salon (ask for Alisa)!

Pros: Wonderful experience, great hair stylists

Cons: None

.

I have been to Tangles twice my stylist Alisa recently joined the friendly team of stylists there. Alisa has been doing my hair for about 4 years now. She is absolutely wonderful, very friendly and does what you want. She has done work for movie stars and I can see why. I am very picky about who does my hair. I was referred to her by my cousin and I will not let anyone else touch my hair now. The other girls at Tangles are friendly and make sure your comfortable. They offer you magazines or something to drink If you have to wait. I never have to wait because Alisa is always prompt and on schedule. I read the other reviews and the ones that are bad I don't see how because I have had a great experience at Tangles. Make sure you go to Tangles and ask for Alisa you will not be disappointed.

2
★★★★★

I have been to Tangles twice my stylist Alisa recently joined the friendly team of stylists there. Alisa has been doing my hair for about 4 years now. She is absolutely wonderful, very friendly and does what you want. She has done work for movie stars and I can see why. I am very picky about who does my hair. I was referred to her by my cousin and I will not let anyone else touch my hair now. The other girls at Tangles are friendly and make sure your comfortable. They offer you magazines or something to drink If you have to wait. I never have to wait because Alisa is always prompt and on schedule. I read the other reviews and the ones that are bad I don't see how because I have had a great experience at Tangles. Make sure you go to Tangles and ask for Alisa you will not be disappointed.

Pros: Alisa's great, friendly staff

Cons: none

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Hey everybody,
I just started going to tangles and it's great I dont know what people on here are talking about. The Salon is under new ownership since Renee abandand the Salon. Everyone in the Salon has great energy. I love my stylist Cory she has the best attitude and makes me feel good about myself. So if ur looking for a good stylist go to her, shes cute and funny. So forget about the past and look for the new. peace and love

1
★★★☆☆

Hey everybody,
I just started going to tangles and it's great I dont know what people on here are talking about. The Salon is under new ownership since Renee abandand the Salon. Everyone in the Salon has great energy. I love my stylist Cory she has the best attitude and makes me feel good about myself. So if ur looking for a good stylist go to her, shes cute and funny. So forget about the past and look for the new. peace and love

.

Hello to everyone that reads this. I have been a client of Tangles for many years and i can honestly say that the salon has never been more proffetional. It was a very pleasant experiance from the time of making the appointment through checking out with the friendliest receptionist I have ever met. I loved my hair and enjoyed the vibe and the energy. I would definitely recommened the Salon and all of them are just great.

2
★★★★★

Hello to everyone that reads this. I have been a client of Tangles for many years and i can honestly say that the salon has never been more proffetional. It was a very pleasant experiance from the time of making the appointment through checking out with the friendliest receptionist I have ever met. I loved my hair and enjoyed the vibe and the energy. I would definitely recommened the Salon and all of them are just great.

Pros: everyone is just amaizing, they make you feel like you are part of the family... just love it

.

My stylist Lauren just moved to Tangles and she is great! She is a true professional and a master of her craft. She listens well to my requests but lets me know what she thinks before proceeding. I've been getting highlites and haircuts from her for about the past five years and I'm never disappointed. I've heard the salon is under new ownership so the staff is very friendly and inviting. I've referred all my friends to Lauren and they love her too!

2
★★★★★

My stylist Lauren just moved to Tangles and she is great! She is a true professional and a master of her craft. She listens well to my requests but lets me know what she thinks before proceeding. I've been getting highlites and haircuts from her for about the past five years and I'm never disappointed. I've heard the salon is under new ownership so the staff is very friendly and inviting. I've referred all my friends to Lauren and they love her too!

.

I had the pleasure of getting my hair done here and it was a wonderful experience. Alisa was my stylist and she is by far the best I've ever had. I got a cut and color and she was very professional and great to talk with. Best of all, she did the best job of anyone I've ever been to (and I'm very picky). I thought my hair looked good before but now I know what a truly great stylist can do. It turns out she's been doing this for quite a few years and has even styled for celebrities and worked on movie sets. No wonder it came out so well! I can't say enough and I'll definately go back to see her.

2
★★★★★

I had the pleasure of getting my hair done here and it was a wonderful experience. Alisa was my stylist and she is by far the best I've ever had. I got a cut and color and she was very professional and great to talk with. Best of all, she did the best job of anyone I've ever been to (and I'm very picky). I thought my hair looked good before but now I know what a truly great stylist can do. It turns out she's been doing this for quite a few years and has even styled for celebrities and worked on movie sets. No wonder it came out so well! I can't say enough and I'll definately go back to see her.

Pros: Great location, parking is easy (which is unusual for Los Gatos salons - park in the back), and Alisa is the best stylist I've ever had.

Cons: None

.

I would NOT recommend this salon to anyone. Unprofessional teenagers prancing around everywhere, horrible receptionists. The day I came in, a girl with tattoos all over her arms and a hairstyle gone bad "greeted" me about 5 minutes after I've been standing there. I've also noticed that she had scars all over her inner arms (signs of cutting, depression, psychological issues). Not only that, but the hair "stylists"... I really don't want to put them down, but honestly, they are BAD. Very unprofessional, my friends and I have had 3 different hairstylists within our circle and they've all turned out to be the worst haircuts of our lives. The girl I had charged me $65 for cutting off 1 inch of my hair. It was barely even a trim. Ridiculous..

0
★☆☆☆☆

I would NOT recommend this salon to anyone. Unprofessional teenagers prancing around everywhere, horrible receptionists. The day I came in, a girl with tattoos all over her arms and a hairstyle gone bad "greeted" me about 5 minutes after I've been standing there. I've also noticed that she had scars all over her inner arms (signs of cutting, depression, psychological issues). Not only that, but the hair "stylists"... I really don't want to put them down, but honestly, they are BAD. Very unprofessional, my friends and I have had 3 different hairstylists within our circle and they've all turned out to be the worst haircuts of our lives. The girl I had charged me $65 for cutting off 1 inch of my hair. It was barely even a trim. Ridiculous..

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Dumb girls and bad haircuts is all I gotta say!!! Must also say that I received a Supercuts hairstyle. Could have been worse she could have cut my ear off!!

0
★☆☆☆☆

Dumb girls and bad haircuts is all I gotta say!!! Must also say that I received a Supercuts hairstyle. Could have been worse she could have cut my ear off!!

.

I don't know what some of the other reviewers were thinking. I have gone here for a long time and every time I always walk away feeling like a million bucks (walking past the Bentley's helps with the feeling :)). I go to Kristen and she is adorable. It makes you just want to talk to her and is able to make you just RELAX. The style of the place is super cute too.

2
★★★★☆

I don't know what some of the other reviewers were thinking. I have gone here for a long time and every time I always walk away feeling like a million bucks (walking past the Bentley's helps with the feeling :)). I go to Kristen and she is adorable. It makes you just want to talk to her and is able to make you just RELAX. The style of the place is super cute too.

Pros: Ambience, Stylists' abilities

Cons: parking is a little hard

.

I know Tangles has a bad rep on Citysearch, but I tried Kara and she did a great job on my hair. Give her a call and you won't be disappointed. She's really does care about her service and her clients.

2
★★★★★

I know Tangles has a bad rep on Citysearch, but I tried Kara and she did a great job on my hair. Give her a call and you won't be disappointed. She's really does care about her service and her clients.

Pros: Attentive, Free hair cut with color, cant beat it!

Cons: none!

.

I've been to Tangles twice. Won't be going back. I find the ambiance of blaring music and prancing teenagers a little much - and that's coming from someone whose in her mid-20s. My hairdresser didn't bother to say hello to me when I arrived, just asked what I wanted, then proceeded to talk in a foreign language to her gaggle of friends who were crowded around my chair during my 30 minute trim. If I had it to do over, I would have got up and left.

1
★★☆☆☆

I've been to Tangles twice. Won't be going back. I find the ambiance of blaring music and prancing teenagers a little much - and that's coming from someone whose in her mid-20s. My hairdresser didn't bother to say hello to me when I arrived, just asked what I wanted, then proceeded to talk in a foreign language to her gaggle of friends who were crowded around my chair during my 30 minute trim. If I had it to do over, I would have got up and left.

Pros: Location

Cons: Everything else

.

I went to Tangles after seeing one of my friends hair color and asking where she had it done. I was told the owner, Rene, did my friends hair and I immediately made an appointment at Tangles. I am very happy with the color, in addition I went back for a hair cut and I love it also. I have read some of the reviews here and they make no sense whatsoever. I find the assistants and the owner to be very aware and professional.

I live in Los Gatos and there are numerous salons no doubt; and I have tried many. Tangles owner, Rene, and her shop are one of the best in Los Gatos. I say you get what you pay for. And quality doesn't come cheap.

My friend from high school did my hair for almost 20 years then moved out of state; she is a world class hairstylist so I am quite spoiled when in comes to my hair. I searched for some time to find a good salon and develop a long term relationship. In Tangles I think I have found that salon. I do not know the owner persoanally this is just an honest opinion from a very satisfied repeat customer. Go to Tangles and see for yourself.

2
★★★★☆

I went to Tangles after seeing one of my friends hair color and asking where she had it done. I was told the owner, Rene, did my friends hair and I immediately made an appointment at Tangles. I am very happy with the color, in addition I went back for a hair cut and I love it also. I have read some of the reviews here and they make no sense whatsoever. I find the assistants and the owner to be very aware and professional.

I live in Los Gatos and there are numerous salons no doubt; and I have tried many. Tangles owner, Rene, and her shop are one of the best in Los Gatos. I say you get what you pay for. And quality doesn't come cheap.

My friend from high school did my hair for almost 20 years then moved out of state; she is a world class hairstylist so I am quite spoiled when in comes to my hair. I searched for some time to find a good salon and develop a long term relationship. In Tangles I think I have found that salon. I do not know the owner persoanally this is just an honest opinion from a very satisfied repeat customer. Go to Tangles and see for yourself.

Pros: Great atmosphere

Cons: Not enough hours in a day

.

I recently went to Tangles and saw Mary for hair extensions. During my consultation, I was given a price quote for both buying the hair and inserting the hair locks the following week. After my appointment the following week, I was charged almost double the price we initially agreed on for only 1.5 hours of her time. The worst part is that 3 weeks later, 7 of the extensions have already fallen off! These extensions are supposed to last 8 months! I not only had to pay for the hair itself, but I also had to pay for the labor to put them in. $400 worth of labor that only fell off! I now have to go to another salon to have them taken off. I refuse to go back and cause more stress for myself. This was surely a learning experience for me.

0
★☆☆☆☆

I recently went to Tangles and saw Mary for hair extensions. During my consultation, I was given a price quote for both buying the hair and inserting the hair locks the following week. After my appointment the following week, I was charged almost double the price we initially agreed on for only 1.5 hours of her time. The worst part is that 3 weeks later, 7 of the extensions have already fallen off! These extensions are supposed to last 8 months! I not only had to pay for the hair itself, but I also had to pay for the labor to put them in. $400 worth of labor that only fell off! I now have to go to another salon to have them taken off. I refuse to go back and cause more stress for myself. This was surely a learning experience for me.

Cons: hard to find parking, Expensive

.

There are some nice stylists at Tangles.. but the track record on dealing
with phone calls and customers at the front desk is terrible..
Calls aren't returned, messages aren't delivered....And the bored, barely communicative people who "greet" you apparently would rather be somewhere else.
Sharpen up on that, Tangles...it's your first line of defense.

1
★★☆☆☆

There are some nice stylists at Tangles.. but the track record on dealing
with phone calls and customers at the front desk is terrible..
Calls aren't returned, messages aren't delivered....And the bored, barely communicative people who "greet" you apparently would rather be somewhere else.
Sharpen up on that, Tangles...it's your first line of defense.

Pros: parking

Cons: front desk

.

I scheduled an appointment with Kristin (City search review). I showed up for my appointment about 5 minutes early, checked in with the receptionist as well as 3 other stylists who asked who I was there for. An hour passed before Kristin's assistant finally addresses me and tells me they can't take me because I wasn't there within 15 minutes of the appointment. I was there on time and waiting. That wasted 2 hours of my work day. We rescheduled for the following week, 3 hours prior to that appointment another cancellation. We reschedule a 3rd time, 2 hours prior to that appointment I get another cancellation. Found out she was geting ready for a trip to Cabo. This is hands down the most unprofessional experience I have ever had, I would not waste your time, she will end up wasting yours, no matter how good she cuts hair.

0
★☆☆☆☆

I scheduled an appointment with Kristin (City search review). I showed up for my appointment about 5 minutes early, checked in with the receptionist as well as 3 other stylists who asked who I was there for. An hour passed before Kristin's assistant finally addresses me and tells me they can't take me because I wasn't there within 15 minutes of the appointment. I was there on time and waiting. That wasted 2 hours of my work day. We rescheduled for the following week, 3 hours prior to that appointment another cancellation. We reschedule a 3rd time, 2 hours prior to that appointment I get another cancellation. Found out she was geting ready for a trip to Cabo. This is hands down the most unprofessional experience I have ever had, I would not waste your time, she will end up wasting yours, no matter how good she cuts hair.

Pros: none

Cons: Flakey

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I think the salon is great. I never had a bad experience. I think this salon is more up beat and has a great atmosphere. My stylist was quick and did a wonderful job.

2
★★★★★

I think the salon is great. I never had a bad experience. I think this salon is more up beat and has a great atmosphere. My stylist was quick and did a wonderful job.

Pros: Great Haircuts!, Great Highlights

Cons: Hard to find parking

.

I have been going to this salon for some time now....Kim has been doing my nails and she is FANTASTIC. I refuse to go elsewhere! Kristin is one of the best hairdressers they have, and Rose Marie is AMAZING for facials. If you're a first timer for any of these treatments, you MUST see these ladies. I gurantee you will be hooked!

2
★★★★★

I have been going to this salon for some time now....Kim has been doing my nails and she is FANTASTIC. I refuse to go elsewhere! Kristin is one of the best hairdressers they have, and Rose Marie is AMAZING for facials. If you're a first timer for any of these treatments, you MUST see these ladies. I gurantee you will be hooked!

Pros: Friendly Staff, Worth the money

Cons: Hard to find parking

.

I had an appt for a 1:30 appt.,had to wait 15 minutes. I was scheduled for only a hair color and highlights I clearly told the receptionist when I made my appt. The hairdresser was also told that I could not afford a haircut and then offered to trim my hair. Later I found she was doing more than a trim, when I went to pay her assistant she added the charge for a haircut. I tried to discuss this with the hairdresser, none of my calls were returned. I also found I had hairdye on my top. The whole experience there was not relaxing. Being transferred back and forth between the assistant and hairdresser who didn't even finish styling my hair cause her kids came in to see her and then she had another client to rush off to so she asked the assistant to finish me off.

0
★☆☆☆☆

I had an appt for a 1:30 appt.,had to wait 15 minutes. I was scheduled for only a hair color and highlights I clearly told the receptionist when I made my appt. The hairdresser was also told that I could not afford a haircut and then offered to trim my hair. Later I found she was doing more than a trim, when I went to pay her assistant she added the charge for a haircut. I tried to discuss this with the hairdresser, none of my calls were returned. I also found I had hairdye on my top. The whole experience there was not relaxing. Being transferred back and forth between the assistant and hairdresser who didn't even finish styling my hair cause her kids came in to see her and then she had another client to rush off to so she asked the assistant to finish me off.

Pros: style of salon

Cons: crowded, over pricing, don't listen

 

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