The Driving Machine

★★★★★
The Driving Machine, Inc. is an independent German car repair shop, specializing in Audi, BMW, MINI, and Mercedes repair, service, and performance. Located in the city of Cupertino in the Silicon Valley, we've committed to customer satisfaction for over 34 years and counting. Our Master Certified ASE technicians receive ongoing car-specific training. Our team members are non-commissioned employees, which means that you can be sure you are getting only what you and your car need. We never lose sight of the fact that when we care for your car, we are caring for you. We invite you to give us a chance to earn your business here at The Driving Machine. If you do, we're confident that you'll bring your Driving Machine back to us again for a lot of TLC!
  • 10100 Bubb Rd

    Cupertino, CA 95014

    Map & Directions
  • 408-446-9727

Automotive

Automotive
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I would not go anywhere other than The Driving Machine. They are excellent!

5
★★★★★

I would not go anywhere other than The Driving Machine. They are excellent!

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Business Response:

Thank you, Brian! Happy to be of service to you. Looking forward to seeing you again.
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My whole experience with the driving machine was great. They knew exactly what to diagnose and fix on my car, I also got an alignment done on my tires and it runs without shaking the power steering! Thanks

5
★★★★★

My whole experience with the driving machine was great. They knew exactly what to diagnose and fix on my car, I also got an alignment done on my tires and it runs without shaking the power steering! Thanks

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Business Response:

Thank you for the review, Peter! It was our pleasure. Enjoy the road.
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I LOVE THIS PLACE! My sister and sister in law now go here for all their service needs based on the amazing experience my husband and I had. We didn't start off on the right foot due to some communication issues, but I am not about to let that stand in the way of the first shop who has EVER treated me with respect. I may be a woman, but I know about cars, and every other dealership or shop that I have been to has tried to take advantage of me, but not The Driving Machine. They did a complete brake job for half of what the dealership would have charged, PLUS they did a complete work up on my husband's 4runner for a 1/4 of the cost he was quoted elsewhere.

5
★★★★★

I LOVE THIS PLACE! My sister and sister in law now go here for all their service needs based on the amazing experience my husband and I had. We didn't start off on the right foot due to some communication issues, but I am not about to let that stand in the way of the first shop who has EVER treated me with respect. I may be a woman, but I know about cars, and every other dealership or shop that I have been to has tried to take advantage of me, but not The Driving Machine. They did a complete brake job for half of what the dealership would have charged, PLUS they did a complete work up on my husband's 4runner for a 1/4 of the cost he was quoted elsewhere.

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Business Response:

We really appreciate your review and your business! Thank you.
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I was treated respectfully, they are informative and patient, most importantly - honest. This is the first time I've heard, "You don't need to fix that right now, it can wait". Also a first for me to double check prices elsewhere and find out I got the best deal around. After driving away the last time I actually thought, "I wish I did need that repair, because they deserve the money". Can't say enough about these guys. Been with them for a year and refuse to go anywhere else.

5
★★★★★

I was treated respectfully, they are informative and patient, most importantly - honest. This is the first time I've heard, "You don't need to fix that right now, it can wait". Also a first for me to double check prices elsewhere and find out I got the best deal around. After driving away the last time I actually thought, "I wish I did need that repair, because they deserve the money". Can't say enough about these guys. Been with them for a year and refuse to go anywhere else.

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Business Response:

Thank you very much for your review! Glad you liked the service. Enjoy the road.
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I like this place they do great job on bmw I recently took mine in and it runs great!

5
★★★★★

I like this place they do great job on bmw I recently took mine in and it runs great!

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Business Response:

Thank you for the review. Very much appreciated.
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I took my car in to get service on it because I was really concerned how my gas in my truck was going by so fast.. Well to come realize the reason why was because I had so much junk in my truck! They told me to drive it without any thing in the trunk to try it for a week and if it continues to waste so much to then take it in. Gladly it was just that my truck was carrying so much weight! I didn??t have to take it in they did save me a lot. Thanks

5
★★★★★

I took my car in to get service on it because I was really concerned how my gas in my truck was going by so fast.. Well to come realize the reason why was because I had so much junk in my truck! They told me to drive it without any thing in the trunk to try it for a week and if it continues to waste so much to then take it in. Gladly it was just that my truck was carrying so much weight! I didn??t have to take it in they did save me a lot. Thanks

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Business Response:

Thank you, Kevin! We are glad it worked out for you.
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Service and personnel were excellent. Car was signed in as soon as I arrived and was ready in a timely manner for my return.

5
★★★★★

Service and personnel were excellent. Car was signed in as soon as I arrived and was ready in a timely manner for my return.

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Business Response:

Thank you for your kind words about our service. Always great to hear positive feedback. We very much appreciate the review.
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Jim and Mary took great care of me when I brought in my car upon hearing an intermittent grinding noise from my engine. When I went in to pick up my car after the work was completed, Dave showed me how the pulleys were not working . . . Thanks also for the rides from and to your shop.

5
★★★★★

Jim and Mary took great care of me when I brought in my car upon hearing an intermittent grinding noise from my engine. When I went in to pick up my car after the work was completed, Dave showed me how the pulleys were not working . . . Thanks also for the rides from and to your shop.

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Business Response:

Thank you for the review, Luke! Always happy to help.
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The job was done meticulously and quickly.
No matter how routine the visit to the shop may be, you can feel the difference in your car's drive and performance once the job is done and you start driving the car. I received a concise, but complete report on matters which may require future checking - a professional way to inform the customer without creating crisis. I highly value that.

5
★★★★★

The job was done meticulously and quickly.
No matter how routine the visit to the shop may be, you can feel the difference in your car's drive and performance once the job is done and you start driving the car. I received a concise, but complete report on matters which may require future checking - a professional way to inform the customer without creating crisis. I highly value that.

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Once again The Driving Machine delivers first class service and customer support - I love the team here!

5
★★★★★

Once again The Driving Machine delivers first class service and customer support - I love the team here!

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Great customer service! I appreciate their opnion and advice to keep my car in great shape for years to come!

5
★★★★★

Great customer service! I appreciate their opnion and advice to keep my car in great shape for years to come!

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Glad they didn't waste my time! I had just come from somewhere else, that shall remain nameless, who kept my car for an hour and still couldn't figure out the problem. I left, came here, and within an hour they figured it out and fixed it! Now I know where to come first.

5
★★★★★

Glad they didn't waste my time! I had just come from somewhere else, that shall remain nameless, who kept my car for an hour and still couldn't figure out the problem. I left, came here, and within an hour they figured it out and fixed it! Now I know where to come first.

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I called a bunch of different places around me, and I finally dialed The Driving Machine. The fellow who answered the phone asked me all of the questions I hoped he would and I immediately felt like he actually cared about my BMW troubles. I scheduled a time to come in and I couldn't be more stoked with the job they did on my car.

5
★★★★★

I called a bunch of different places around me, and I finally dialed The Driving Machine. The fellow who answered the phone asked me all of the questions I hoped he would and I immediately felt like he actually cared about my BMW troubles. I scheduled a time to come in and I couldn't be more stoked with the job they did on my car.

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Wonderful service! I don't think I could entrust anyone else with my vehicles and be able to sleep at night!

5
★★★★★

Wonderful service! I don't think I could entrust anyone else with my vehicles and be able to sleep at night!

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They take care of my Mercedes 20 years; that??s why I continue to go.

5
★★★★★

They take care of my Mercedes 20 years; that??s why I continue to go.

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Really nice employees. Best customer service.

5
★★★★★

Really nice employees. Best customer service.

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I took my BMW to this shop after a previous shop had worked on it. My car was not fixed by the previous shop, so I was desperate to find a shop that would help me. After speaking to the guys at The Driving Machine, I didn??t think twice. They fixed my car and they were so knowledgeable. I??m so grateful.

5
★★★★★

I took my BMW to this shop after a previous shop had worked on it. My car was not fixed by the previous shop, so I was desperate to find a shop that would help me. After speaking to the guys at The Driving Machine, I didn??t think twice. They fixed my car and they were so knowledgeable. I??m so grateful.

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They are the absolute best!! I have trusted them with every one of my family's vehicles. They do a great job and are extremely accommodating. I will refer anyone who needs their car worked on to The Driving Machine! Thank you!

5
★★★★★

They are the absolute best!! I have trusted them with every one of my family's vehicles. They do a great job and are extremely accommodating. I will refer anyone who needs their car worked on to The Driving Machine! Thank you!

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1 out of 1 people found this review helpful.

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Very accommodating in every way. Glad to be a customer. Always provide excellent service.

5
★★★★★

Very accommodating in every way. Glad to be a customer. Always provide excellent service.

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1 out of 1 people found this review helpful.

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Quick and easy tire replacement and alignment. Fantastic service, including the shuttle, and they event vacuumed the carpets and cleaned some mirrors & windows!

5
★★★★★

Quick and easy tire replacement and alignment. Fantastic service, including the shuttle, and they event vacuumed the carpets and cleaned some mirrors & windows!

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1 out of 1 people found this review helpful.

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Hassle free and very friendly! I was in and out and on my way in little to no time! I think I found my new spot! Thanks guys! I will recommend all my friends and family

5
★★★★★

Hassle free and very friendly! I was in and out and on my way in little to no time! I think I found my new spot! Thanks guys! I will recommend all my friends and family

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2 out of 2 people found this review helpful.

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I came in to get a quick smog check and I thought I was going to fail but I didn't! I passed with flying colors! Thanks again guys you rock!

5
★★★★★

I came in to get a quick smog check and I thought I was going to fail but I didn't! I passed with flying colors! Thanks again guys you rock!

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2 out of 2 people found this review helpful.

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Super great service! I really like this shop they were super fast and got the job done. The Driving Machine is close by to my work and on my lunch hour I came to get my smog check done and they took me in right away, I waited maybe about 10-15 minutes and they got the smog check done before by lunch break was over. Great service, great staff and the best part was that I PASSED my smog check.

5
★★★★★

Super great service! I really like this shop they were super fast and got the job done. The Driving Machine is close by to my work and on my lunch hour I came to get my smog check done and they took me in right away, I waited maybe about 10-15 minutes and they got the smog check done before by lunch break was over. Great service, great staff and the best part was that I PASSED my smog check.

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1 out of 1 people found this review helpful.

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Have taken 2 BMWs and now my MINI to The Driving Machine. They always do quality work at fair prices. I can always count on Jim,Dave,Rick or John to be there and answer any questions that I have. My MINI is a few years older it will need a smog eventually, I just realized they do smog testing, too. Very convenient.

2
★★★★★

Have taken 2 BMWs and now my MINI to The Driving Machine. They always do quality work at fair prices. I can always count on Jim,Dave,Rick or John to be there and answer any questions that I have. My MINI is a few years older it will need a smog eventually, I just realized they do smog testing, too. Very convenient.

Pros: Very knowlegeable staff and much less than dealer.

Cons: Traffic on 85 early in the morning is heavy.

Message from The Driving Machine

Our technicians are ASE nationally certified and receive ongoing BMW-specific training. They will also receive Mercedes-specific training. The combined knowledge of BMW repair is over 150 years! More than half our employees have been with the shop for 12 to 14 years.

Make an appointment online or call us!

More about The Driving Machine

The Driving Machine is an independent German Auto repair shop located in Cupertino, CA. We specialize in Audi, BMW, MINI Cooper, and Mercedes repair, service, maintenance, and performance. Our technicians are ASE nationally certified and receive ongoing BMW-specific training. We only use factory parts or high quality parts that meet or exceed the manufacturer's specifications.

 

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