Western Dental

★☆☆☆☆
Affordable Dentistry - Call Today!
  • 1821 Concord Ave.

    Concord, CA 94520

    Map & Directions
  • 855-643-1418

About Western Dental

Categories
Hours
Mon-Sun: 7:00am-8:00PM

Health & Medical

Health & Medical
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This company is the ultimate example of incompetence and bad business practices. I was in this office in July 2008 for a cleaning. While I was there I was told that I needed an additional procedure. They required me to prepay for the procedure that was to take place a week later. During this time between visits I canceled my appointment. I had to make a couple of additional phone calls to be sure a refund was requested. After 3 months I found out that someone screwed up in the paperwork causing the insurance to send the payment to me instead of to the dental office. I submitted the check from the insurance to the dental office as instructed. As of this message it has been 5 months since I requested a refund and 2 months since I turned in the insurance check. Each time I inquired about the refund I was told that it would be within 10 business days. It is 5 months later no refund. Stay away from this company they won't respond to email any no one will help you to resolve any issues!

0
★☆☆☆☆

This company is the ultimate example of incompetence and bad business practices. I was in this office in July 2008 for a cleaning. While I was there I was told that I needed an additional procedure. They required me to prepay for the procedure that was to take place a week later. During this time between visits I canceled my appointment. I had to make a couple of additional phone calls to be sure a refund was requested. After 3 months I found out that someone screwed up in the paperwork causing the insurance to send the payment to me instead of to the dental office. I submitted the check from the insurance to the dental office as instructed. As of this message it has been 5 months since I requested a refund and 2 months since I turned in the insurance check. Each time I inquired about the refund I was told that it would be within 10 business days. It is 5 months later no refund. Stay away from this company they won't respond to email any no one will help you to resolve any issues!

Message from Western Dental

At Western Dental, we make high quality dental care convenient and affordable for thousands of people across California, Arizona and Nevada. Our friendly and experienced dental professionals provide a wide range of family dental services including orthodontics, cosmetic dentistry and emergency dental care. Here, we gladly treat patients of all ages, including young children. We also welcome walk-ins and offer evening and weekend appointments.

 

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