Western Dental

★☆☆☆☆
Affordable Dentistry - Call Today!
  • 2205 S. Broadway

    Santa Maria, CA 93454

    Map & Directions
  • 855-634-3831

About Western Dental

Categories
Hours
Mon-Sun: 7:00am-8:00PM

Health & Medical

Health & Medical
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I was there for a cleaning and also got told i needed a root canal, i was a little dirty, not too much privacy i was there for a total of maybe about 2 and half hours., i decided to get a second opinion , well turns out i had no cavity and didnt need a root cana..\r\nComplete dissapointment \r\nNEVER AGAIN

0
★☆☆☆☆

I was there for a cleaning and also got told i needed a root canal, i was a little dirty, not too much privacy i was there for a total of maybe about 2 and half hours., i decided to get a second opinion , well turns out i had no cavity and didnt need a root cana..\r\nComplete dissapointment \r\nNEVER AGAIN

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Very expensive, and bad customer service

0
★☆☆☆☆

Very expensive, and bad customer service

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wait time there is too long \r\n

0
★☆☆☆☆

wait time there is too long \r\n

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I have been going to Western Dental at this location in S.M. for years now. I drive all the way from Paso Robles which is just over an hour. They always get me in right away when I call to make an apt. especially for emergencies. They work with people on a payment plan, which is great. The staff and receptionists are always nice , the place is clean and Dr. Silva is wonderful. I would highly rec. this Western Dental. If there is a wait it will be worth it and it's because so many people do go to this Western Dental.

2
★★★★☆

I have been going to Western Dental at this location in S.M. for years now. I drive all the way from Paso Robles which is just over an hour. They always get me in right away when I call to make an apt. especially for emergencies. They work with people on a payment plan, which is great. The staff and receptionists are always nice , the place is clean and Dr. Silva is wonderful. I would highly rec. this Western Dental. If there is a wait it will be worth it and it's because so many people do go to this Western Dental.

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my appointment was at 10 am and i didn't see anyone until 11:15 and then the x ray technician left me in the room for 20 more minutes. After the x rays i was taken to another room where i waited for 45 minutes before the dentist showed up. He looked at my teeth for like two minutes and said i had no cavities but my wisdom teeth needed to be removed. . . i already knew that . . . and that i would need to see a specialist for it. the next available appointment was in a month and a half. . . sorry but my jaw is swollen today i will gladly take my business elsewhere since they have horrible costumer service. if the dentist only saw me for two minute why was i there for two and half hours?

0
★☆☆☆☆

my appointment was at 10 am and i didn't see anyone until 11:15 and then the x ray technician left me in the room for 20 more minutes. After the x rays i was taken to another room where i waited for 45 minutes before the dentist showed up. He looked at my teeth for like two minutes and said i had no cavities but my wisdom teeth needed to be removed. . . i already knew that . . . and that i would need to see a specialist for it. the next available appointment was in a month and a half. . . sorry but my jaw is swollen today i will gladly take my business elsewhere since they have horrible costumer service. if the dentist only saw me for two minute why was i there for two and half hours?

Pros: nothing

Cons: receptionist was rude, long wait, dentist was an idiot

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Thankfully the two receptionists who helped me saved this trip from being a complete disaster, unfortunately it wasn't enough to keep me from walking out. After a long wait to get in ( nearly an hour and I was the ONLY one in the waiting room) I was taken to get xrays. The technician asked ME what he should be xraying, and when I asked what the insurance I purchased from them covered, he had to go ask because he had, and I quote, "" No idea."" Finally I was shown to a room and I was grateful for the extended time I was left in there because it gave me a chance to look around, the place was filthy. Grime and particles of who knows what covered various surfaces. The containers holding guaze and the q tip things contained one or two items each and were dirty. There were no sinks in the room so I couldn't be sure my dentist even washed her hands. I choose to leave at this point.

0
★☆☆☆☆

Thankfully the two receptionists who helped me saved this trip from being a complete disaster, unfortunately it wasn't enough to keep me from walking out. After a long wait to get in ( nearly an hour and I was the ONLY one in the waiting room) I was taken to get xrays. The technician asked ME what he should be xraying, and when I asked what the insurance I purchased from them covered, he had to go ask because he had, and I quote, "" No idea."" Finally I was shown to a room and I was grateful for the extended time I was left in there because it gave me a chance to look around, the place was filthy. Grime and particles of who knows what covered various surfaces. The containers holding guaze and the q tip things contained one or two items each and were dirty. There were no sinks in the room so I couldn't be sure my dentist even washed her hands. I choose to leave at this point.

Pros: the receptionists tried to be helpful

Cons: filthy and slow

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Avoid at all costs, no hygiene, receptionists not professional and rude to patients, insane wait time over two hours

0
★☆☆☆☆

Avoid at all costs, no hygiene, receptionists not professional and rude to patients, insane wait time over two hours

Pros: They take Medi-Cal

Cons: Everything else you can possiblly think of

Message from Western Dental

At Western Dental, we make high quality dental care convenient and affordable for thousands of people across California, Arizona and Nevada. Our friendly and experienced dental professionals provide a wide range of family dental services including orthodontics, cosmetic dentistry and emergency dental care. Here, we gladly treat patients of all ages, including young children. We also welcome walk-ins and offer evening and weekend appointments.

 

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