Silverado Resort

★★★☆☆
Book your Napa hotels for Fall & Winter TODAY. Amazing deals when you call to book NEW reservations. Act FAST! Save Money Now.
  • 1600 Atlas Peak Rd

    Napa, CA 94558

    Map & Directions
  • 707-257-0200

Hotels & Travel

Hotels & Travel
More choices in Napa:
Resultset_next

Fairways At Silverado Rentals

100 Fairways Dr Napa, CA

Resultset_next

Napa Discovery Inn

500 Silverado Trail Napa, CA

3.1818 11
Hi! Sign in to let us know how Silverado Resort was?
Write a Review
.

Planned a trip to this resort as a weekend getaway for my partner who suffered a nervous breakdown only to have the resort mis-handle our reservations through expedia and try to move us out of our room a day early saying we only booked one night. Not the case at all. Yes things happen and the resort finally saw it was their error and gladly offered to upgrade us to a suite. (We could not stay in the same room and were rushed out due to the room now being over booked)

But the damage was done. My partner had an anxiety attack and just wanted to leave. So much for the relaxation and I was extremely furious with the resort for making a situation worse.

They offered to credit us back since we wanted to leave and apologized for the trouble and would take care of the issue...but lo and behold our american express statement came and we were still charged.

Called the resort back and well bad bad bad attitude over the phone regarding the matter but then seeing it was their fault (again) said they needed to still call expedia to handle the charge. They called and yep their fault again.

Don't get me wrong this is a beautiful resort and the staff (beyond front desk and managers) were great but I should not have to worry about getting booted out of our room while I'm trying to attend to a sick love one.

May I add we drove in from LA with a rental car only to have to drive back .

Silverado Resort needs to tighten up their ship. WORSE hotel stay ever!

Already alerted our own clients to avoid this resort and not book any future events or lodging due to the unprofessional-ism.

1
★★☆☆☆

Planned a trip to this resort as a weekend getaway for my partner who suffered a nervous breakdown only to have the resort mis-handle our reservations through expedia and try to move us out of our room a day early saying we only booked one night. Not the case at all. Yes things happen and the resort finally saw it was their error and gladly offered to upgrade us to a suite. (We could not stay in the same room and were rushed out due to the room now being over booked)

But the damage was done. My partner had an anxiety attack and just wanted to leave. So much for the relaxation and I was extremely furious with the resort for making a situation worse.

They offered to credit us back since we wanted to leave and apologized for the trouble and would take care of the issue...but lo and behold our american express statement came and we were still charged.

Called the resort back and well bad bad bad attitude over the phone regarding the matter but then seeing it was their fault (again) said they needed to still call expedia to handle the charge. They called and yep their fault again.

Don't get me wrong this is a beautiful resort and the staff (beyond front desk and managers) were great but I should not have to worry about getting booted out of our room while I'm trying to attend to a sick love one.

May I add we drove in from LA with a rental car only to have to drive back .

Silverado Resort needs to tighten up their ship. WORSE hotel stay ever!

Already alerted our own clients to avoid this resort and not book any future events or lodging due to the unprofessional-ism.

Pros: Location

Cons: Bad Reservation

.

what a great place for a get away, went here on a business trip, the golf was good, but the hotel is self was do die for. Great big rooms, with wonderful bathtubs...Great trip will go again

5
★★★★★

what a great place for a get away, went here on a business trip, the golf was good, but the hotel is self was do die for. Great big rooms, with wonderful bathtubs...Great trip will go again

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The accomadations are just ok. The course and the mansion are beautiful. The spa service that I received was average. I would reccomend a massage over a body wrap. I was a tad cold in the room, however the people were friendly. The food at the mansion was great however a tad pricey. The greens were kept up and the again the service at the course was excellent. Makes for a great day overall.

1
★★★☆☆

The accomadations are just ok. The course and the mansion are beautiful. The spa service that I received was average. I would reccomend a massage over a body wrap. I was a tad cold in the room, however the people were friendly. The food at the mansion was great however a tad pricey. The greens were kept up and the again the service at the course was excellent. Makes for a great day overall.

Pros: centrally located

.

My friend and I recently met for a girls' get away at the Silverado. We were both very disappointed with the service and the amenities. The room was overpriced and smelled musty ( I noticed this in another suite I had stayed in on a business trip). The resort charges a "use" fee that provides basically nothing extra. There was no pool side service so that we could order drinks or food. We won't be staying there again.

2
★★☆☆☆

My friend and I recently met for a girls' get away at the Silverado. We were both very disappointed with the service and the amenities. The room was overpriced and smelled musty ( I noticed this in another suite I had stayed in on a business trip). The resort charges a "use" fee that provides basically nothing extra. There was no pool side service so that we could order drinks or food. We won't be staying there again.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Stayed at the Silverado after I found a great rate for Sunday-Thursday nights which included a few complimentary tastings at local wineries and discount coupons for other businesses in the area. The rate ended up being for their smallest accommodations, which was a locked in room off of a 2 bedroom suite. Needless to say, this was a SMALL room. Because we literally only slept in the room, and were out and about for the rest of our time in Napa, this was not a huge issue, however if we were staying there longer I'm not sure this room would have been tolerable. I certainly wouldn't have paid the very high weekend rate. Our room was located quite a ways from the mansion, but we were offered free shuttle service back and forth. The grounds and golfing and country club looked very nice, but again we didn't spend much time at the hotel.

1
★★★☆☆

Stayed at the Silverado after I found a great rate for Sunday-Thursday nights which included a few complimentary tastings at local wineries and discount coupons for other businesses in the area. The rate ended up being for their smallest accommodations, which was a locked in room off of a 2 bedroom suite. Needless to say, this was a SMALL room. Because we literally only slept in the room, and were out and about for the rest of our time in Napa, this was not a huge issue, however if we were staying there longer I'm not sure this room would have been tolerable. I certainly wouldn't have paid the very high weekend rate. Our room was located quite a ways from the mansion, but we were offered free shuttle service back and forth. The grounds and golfing and country club looked very nice, but again we didn't spend much time at the hotel.

.

My apartment in college was nicer than the rooms they offer. Unless you want to kick down for a suite (if they are even available) ? you are welcome to stay in a hole in the wall room complete with stucco walls and plastic patio chairs. Also plan on walking at least 15-20 minutes to any of the restaurants by the mansion, as well as enjoy a murky pool with no spa. Might also want to bring ear plugs unless you want to hear every bit of your neighbor?s conversations.

We were treated like children here. We planned on eating late (after reading in the book in our room that restaurants were open until 9.30 ? bar served food until 10 pm), so walked to the main grounds to eat at the grill ? right behind and older couple at 9:25 pm. We were told by the hostess we were basically out of luck, as we watched the couple in front of us be promptly seated. After leaving very disappointed in hopes the concierge could recommend something else, we walked over there only to find the concierge desk empty. The young clerks at the front desk said ?room service is open until 10? and by the time we took the long walk back to our room it was too late to order. They did not offer a shuttle back to our room or any restaurant alternatives in the area. Starving, we drove to the Truncas Steakhouse and walked in right after 10 pm. Even though they closed at 10 they were happy to seat us.

I would never recommend the Silverado to anyone. There is a Renaissance Inn down the road with a beautiful courtyard and good restaurant, which I will be enjoying next time I am in Napa.

0
★☆☆☆☆

My apartment in college was nicer than the rooms they offer. Unless you want to kick down for a suite (if they are even available) ? you are welcome to stay in a hole in the wall room complete with stucco walls and plastic patio chairs. Also plan on walking at least 15-20 minutes to any of the restaurants by the mansion, as well as enjoy a murky pool with no spa. Might also want to bring ear plugs unless you want to hear every bit of your neighbor?s conversations.

We were treated like children here. We planned on eating late (after reading in the book in our room that restaurants were open until 9.30 ? bar served food until 10 pm), so walked to the main grounds to eat at the grill ? right behind and older couple at 9:25 pm. We were told by the hostess we were basically out of luck, as we watched the couple in front of us be promptly seated. After leaving very disappointed in hopes the concierge could recommend something else, we walked over there only to find the concierge desk empty. The young clerks at the front desk said ?room service is open until 10? and by the time we took the long walk back to our room it was too late to order. They did not offer a shuttle back to our room or any restaurant alternatives in the area. Starving, we drove to the Truncas Steakhouse and walked in right after 10 pm. Even though they closed at 10 they were happy to seat us.

I would never recommend the Silverado to anyone. There is a Renaissance Inn down the road with a beautiful courtyard and good restaurant, which I will be enjoying next time I am in Napa.

Pros: Pretty main mansion

Cons: Crappy service and horrible standard rooms

.

Silverado is a bit stuffy but you can also rent condos on the property. We went their with 4 other couples (a 4 bedroom condo) for a special celebration and had a wonderful time. Good for family reunions.

5
★★★★★

Silverado is a bit stuffy but you can also rent condos on the property. We went their with 4 other couples (a 4 bedroom condo) for a special celebration and had a wonderful time. Good for family reunions.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The resort is comprised of individually owned homes rented out to customers and managed by the resort, called "suites". We stayed in one of these homes, a half hour walk to the conference center. It was a 3 BR house with full kitchen, living & dining room with fireplace, a deck on 2 sides of the house and a porch outside the front door. Upper cabinets in the kitchen & bathroom and 2 extra bedrooms were locked & inaccessible. Your backyard is the golf course & a golfer roamed outside looking for his ball. I was disappointed there was no jacuzzi & only a shower in the bathroom. The conference facilities and dining rooms were nice. Our meeting reception was actually held on a deck which was tented over to keep the heat in. They have a free shuttle service to take you back if you chose not to drive.

1
★★★☆☆

The resort is comprised of individually owned homes rented out to customers and managed by the resort, called "suites". We stayed in one of these homes, a half hour walk to the conference center. It was a 3 BR house with full kitchen, living & dining room with fireplace, a deck on 2 sides of the house and a porch outside the front door. Upper cabinets in the kitchen & bathroom and 2 extra bedrooms were locked & inaccessible. Your backyard is the golf course & a golfer roamed outside looking for his ball. I was disappointed there was no jacuzzi & only a shower in the bathroom. The conference facilities and dining rooms were nice. Our meeting reception was actually held on a deck which was tented over to keep the heat in. They have a free shuttle service to take you back if you chose not to drive.

Pros: ample parking, spacious, golf course

Cons: suites are far away, no jacuzzi in room

.

This is a very large hotel and golf club in Napa Valley. I enjoy going there mostly because you can get good weekend rates in the off-season because the place is so large with so many rooms. There is golf, at least one pool, and a spa. It's nice, but not GREAT. Mostly, I feel this because it is so large so it doesn't feel all that home-y or boutique-y. It's a solid place to stay in Napa though and the people are nice and the bar area is cozy and fun. All around a solid place to stay in Napa Valley although I am sure there are more chi-chi places and cute boutique-style hotels. This is a good value when you can get a good deal on room rates which seems to happen more often than not.

PROS: Good facilities, Nice service, Good rates availabke due to large size
CONS: Large and not very "cozy"

4
★★★★☆

This is a very large hotel and golf club in Napa Valley. I enjoy going there mostly because you can get good weekend rates in the off-season because the place is so large with so many rooms. There is golf, at least one pool, and a spa. It's nice, but not GREAT. Mostly, I feel this because it is so large so it doesn't feel all that home-y or boutique-y. It's a solid place to stay in Napa though and the people are nice and the bar area is cozy and fun. All around a solid place to stay in Napa Valley although I am sure there are more chi-chi places and cute boutique-style hotels. This is a good value when you can get a good deal on room rates which seems to happen more often than not.

PROS: Good facilities, Nice service, Good rates availabke due to large size
CONS: Large and not very "cozy"

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The grounds and the mansion were very beautiful, the spa was wonderful, but we were very disappointed in the rooms. We were in the "cottages" and they looked like an apartment/ Florida timeshare that had not been remodeled in quite a few years. There was a fireplace with a Duraflame log. When we return to Napa, we will probably choose somewhere with a little more ambiance and character.

1
★★★☆☆

The grounds and the mansion were very beautiful, the spa was wonderful, but we were very disappointed in the rooms. We were in the "cottages" and they looked like an apartment/ Florida timeshare that had not been remodeled in quite a few years. There was a fireplace with a Duraflame log. When we return to Napa, we will probably choose somewhere with a little more ambiance and character.

Pros: Beautiful grounds, golf course, spa

Cons: needs renovation, no character in rooms

.

Though the service was extremely attentive and the grounds were beautiful (with numerous swimming pools and tennis courts), I found the rooms somewhat ordinary for the price.

2
★★★★☆

Though the service was extremely attentive and the grounds were beautiful (with numerous swimming pools and tennis courts), I found the rooms somewhat ordinary for the price.

Pros: Great Service, Beautiful Grounds

Cons: Not truly "high end"

Editorial from

The Scene
This 1,200-acre spread, with its pillared, 1870's mansion and 280 suites, is much larger-scaled than almost anything else in the wine country. It is home to 17 tennis courts, ten swimming pools, two Robert Trent Jones'…

 

Wait, you're the expert.

If you've been to or used Silverado Resort, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review