Muscle Car City

★★★★☆

Automotive

Automotive
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I have to admit, I was skeptical after reading all the negative criticism of Alice Russell. After meeting her last fall, she explained that these negative criticisms were all just one person who felt she wronged him in some way. Whatever

3
★★★★★

I have to admit, I was skeptical after reading all the negative criticism of Alice Russell. After meeting her last fall, she explained that these negative criticisms were all just one person who felt she wronged him in some way. Whatever

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Mike mach 1 \r
\r
Alice is nothing but great she finds the best deals on parts and services pay great attention to details and listens to what the customer wants and provides great service. she has been great with my 71 ford mustang she

3
★★★★★

Mike mach 1 \r
\r
Alice is nothing but great she finds the best deals on parts and services pay great attention to details and listens to what the customer wants and provides great service. she has been great with my 71 ford mustang she

.

Alice is nothing but great she finds the best deals on parts and services pay great attention to details and listens to what the customer wants and provides great service. she has been great with my 71 ford mustang she made my dream car come true. like any other great things it needs time and appriciation to turn an old bucket into a beautiful unicorn!!! thanks Alice for all your work and keep working hard. = )

2
★★★★★

Alice is nothing but great she finds the best deals on parts and services pay great attention to details and listens to what the customer wants and provides great service. she has been great with my 71 ford mustang she made my dream car come true. like any other great things it needs time and appriciation to turn an old bucket into a beautiful unicorn!!! thanks Alice for all your work and keep working hard. = )

Pros: great prices great work and very professional!!!

Cons: cant think of any!!!

.

i gave alice russell my 79 trans am and tens of tholsands to do a full frame up nut and bolt restoration we had a contract, signed and everything. alice has told me for years that she is working on it and even specific things that she had done to the car. they were all lies while she was doing this she stripped the car down and parted it out. alice russell took all of the tens of tholsands of dollars that i had paid her to do the work on my car buy parts etc and alice told me and my family that she had spent the money to pay off debts. this woman is a carreer fraud artist do not get involved with this person or business she will take all your money and car and will leave you out to dry do a google search for alice russell muscle car city and hundrids of fraud warnings and alerts will pop up, again this woman is bad news stay away

0
★☆☆☆☆

i gave alice russell my 79 trans am and tens of tholsands to do a full frame up nut and bolt restoration we had a contract, signed and everything. alice has told me for years that she is working on it and even specific things that she had done to the car. they were all lies while she was doing this she stripped the car down and parted it out. alice russell took all of the tens of tholsands of dollars that i had paid her to do the work on my car buy parts etc and alice told me and my family that she had spent the money to pay off debts. this woman is a carreer fraud artist do not get involved with this person or business she will take all your money and car and will leave you out to dry do a google search for alice russell muscle car city and hundrids of fraud warnings and alerts will pop up, again this woman is bad news stay away

Pros: none

Cons: this woman alice russell is a theif and liar

.

The truth is these negative reviews where posted by the same Person.
This person is Dave G.G. Please do not be Nave check the dates on the postings. They where done right after the other.
Dave has fabricated complaints.
If at any time anyone wants to see the countless slanders, see photo's of the car he is complaining about, read the correspondence from my attorney or the State of California please let me know.

The internet can be one of two things a wonderful resource of information, or a way for hateful people to scam, terrorize, stalk, manipulate, slander, and or tell out right lies about products, people or companies. It is very unfortunate that some people depend upon words of a cyber space individual to base their decisions. There is always three sides of any story the complaint the rebuttal and the truth. The truth can be found by actually meeting a individual instead of looking into a screen.

Thank You,
Alice Russell / Owner Muscle Car City

2
★★★★★

The truth is these negative reviews where posted by the same Person.
This person is Dave G.G. Please do not be Nave check the dates on the postings. They where done right after the other.
Dave has fabricated complaints.
If at any time anyone wants to see the countless slanders, see photo's of the car he is complaining about, read the correspondence from my attorney or the State of California please let me know.

The internet can be one of two things a wonderful resource of information, or a way for hateful people to scam, terrorize, stalk, manipulate, slander, and or tell out right lies about products, people or companies. It is very unfortunate that some people depend upon words of a cyber space individual to base their decisions. There is always three sides of any story the complaint the rebuttal and the truth. The truth can be found by actually meeting a individual instead of looking into a screen.

Thank You,
Alice Russell / Owner Muscle Car City

Pros: The Truth

Cons: Fabricated Complaints

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The worst mistake I ever made was taking my car to Muscle Car City and letting Alice Russell work on it.
After 6 months and 10,000 dollars later I picked up my car with tons of parts missing and nothing had been done.
DO YOUR RESEARCH PEOPLE!!!
SHE IS A CON!!!! Nothing but broken promises and lies!!!!

0
★☆☆☆☆

The worst mistake I ever made was taking my car to Muscle Car City and letting Alice Russell work on it.
After 6 months and 10,000 dollars later I picked up my car with tons of parts missing and nothing had been done.
DO YOUR RESEARCH PEOPLE!!!
SHE IS A CON!!!! Nothing but broken promises and lies!!!!

Pros: She is a smooth talker but does not deliver

Cons: Had to get the entire car REDONE by a REAL shop.

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RIP OFF!! Alice Russell, the proprietor, did not keep her word with me. I will never trust her with any of my other cars again. She kept calling me, begging me for additional money even though the contract said 50% up front and 50% on delivery. I went several times to deposit money into her bank account. My mistake was taking the car when she promised she'd do the necessary finish work -- because she needed the bay for one of her "car flip" customers. After that, she just stopped returning my calls. And I've called for months.

Here's what she and her people screwed up and never fixed: (1) DECAL WORK - AWFUL!! Her decal guy bubbled the bird on the hood of my Trans Am; I later noticed that he tore one of the decals, but put it on anyway; the pinstriping is coming up because he cut early; and they LOST one of my decals altogether (2) my tachometer no longer works; (3) they scratched my headlight well when putting in one of the headlights; (4) the front end and alignment work is terrible - alignment way out of whack, suspension arm had loose bolts, front spoiler had loose bolts; (5) loose bolts in general; (6) Driver's side door not properly aligned (she told me to bring it back when the "rubber had a chance to break in" -- the problem is with the door striker and how the door was hung; (7) she PAINTED my T-top trim pieces instead of anodizing them, and the black (?) paint has major orange peel; (8) She never completed painting my shaker scoop; (9) She painted over all my bolts that I requested be shot factory black -- and now there is RUST coming through on my deck lid.

My bad for trusting her to keep her word -- but she never did the necessary finish work, and the job doesn't look like it's going to hold up. Looks like I'm going to have to find a REAL auto restoration person to fix her mistakes -- don't say I didn't warn you!

0
★☆☆☆☆

RIP OFF!! Alice Russell, the proprietor, did not keep her word with me. I will never trust her with any of my other cars again. She kept calling me, begging me for additional money even though the contract said 50% up front and 50% on delivery. I went several times to deposit money into her bank account. My mistake was taking the car when she promised she'd do the necessary finish work -- because she needed the bay for one of her "car flip" customers. After that, she just stopped returning my calls. And I've called for months.

Here's what she and her people screwed up and never fixed: (1) DECAL WORK - AWFUL!! Her decal guy bubbled the bird on the hood of my Trans Am; I later noticed that he tore one of the decals, but put it on anyway; the pinstriping is coming up because he cut early; and they LOST one of my decals altogether (2) my tachometer no longer works; (3) they scratched my headlight well when putting in one of the headlights; (4) the front end and alignment work is terrible - alignment way out of whack, suspension arm had loose bolts, front spoiler had loose bolts; (5) loose bolts in general; (6) Driver's side door not properly aligned (she told me to bring it back when the "rubber had a chance to break in" -- the problem is with the door striker and how the door was hung; (7) she PAINTED my T-top trim pieces instead of anodizing them, and the black (?) paint has major orange peel; (8) She never completed painting my shaker scoop; (9) She painted over all my bolts that I requested be shot factory black -- and now there is RUST coming through on my deck lid.

My bad for trusting her to keep her word -- but she never did the necessary finish work, and the job doesn't look like it's going to hold up. Looks like I'm going to have to find a REAL auto restoration person to fix her mistakes -- don't say I didn't warn you!

Pros: None - getting ripped off leaves a bad taste in your mouth about the whole experience

Cons: Owner did not keep her word and finish my car like she was supposed to and the completed work doesn't look like it's going to hold up

 

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