Image

★★★★☆
  • 11263 National Blvd

    Los Angeles, CA 90064

    Map & Directions
  • 310-312-5500

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Hours
Sun 12pm-6pm, Mon 11:45am-8:30pm, Wed-Fri 11:45am-8:30pm, Sat 12pm-7pm

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Bridal Alterations +

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Guadalupe Wedding Chapel

237 S Broadway Los Angeles, CA

3.5 4
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You tell someone you're not buying from them and then expect the saleswoman to bend over backwards? If I owned the store I wouldn't be doing everything in my power to help you either. At least say you're not sure where you're buying the bridesmaid dresses...

2
★★★★★

You tell someone you're not buying from them and then expect the saleswoman to bend over backwards? If I owned the store I wouldn't be doing everything in my power to help you either. At least say you're not sure where you're buying the bridesmaid dresses...

.

I have been to this store a few times for my wedding dress and bridesmaids. they have been very very nice and helful. I got my dress, headpieces, and bridesmaid dresses here.
Just to comment on laurensbig, if you tell someone you are not buying anything, just want to use their swatches and told them you will buy your dresses elsewhere, you can't really expect them to drop everything just to help you. Especially if the sales person was the only one that was there all by herself.

2
★★★★★

I have been to this store a few times for my wedding dress and bridesmaids. they have been very very nice and helful. I got my dress, headpieces, and bridesmaid dresses here.
Just to comment on laurensbig, if you tell someone you are not buying anything, just want to use their swatches and told them you will buy your dresses elsewhere, you can't really expect them to drop everything just to help you. Especially if the sales person was the only one that was there all by herself.

Pros: Beautiful dresses, great friendly service, good value.

Cons: Small store, can't bring too many people at the same time

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I went in there to check out the fabric swatches for the B2 bridesmaid gowns. The attendant kindly provided me the book. She then asked me whether I would be ordering the bridesmaid dresses from her. I said I did not think so because my bridesmaids do not live in Los Angeles, but I would like to see the swatches so I could tell them what to order. At that point, she became really difficult. She would not tell me which fabric swatches corresponded to which B2 dresses (as the book does not say), help me with dress style numbers, or anything. She became outright rude. She then asked me if I needed anything else for my wedding, including alterations. I was so annoyed I obviously told her no. I was the only person in the shop at that point, and it certainly would only have taken her one minute to help me out. And how else am I going to pick out the dress color? They explicitly tell you online not to rely on the colors on your monitor. Any shop who can't be bothered to help another bride out because that bride probably isn't going to throw some money her way is a bridal shop that you should avoid.

0
★☆☆☆☆

I went in there to check out the fabric swatches for the B2 bridesmaid gowns. The attendant kindly provided me the book. She then asked me whether I would be ordering the bridesmaid dresses from her. I said I did not think so because my bridesmaids do not live in Los Angeles, but I would like to see the swatches so I could tell them what to order. At that point, she became really difficult. She would not tell me which fabric swatches corresponded to which B2 dresses (as the book does not say), help me with dress style numbers, or anything. She became outright rude. She then asked me if I needed anything else for my wedding, including alterations. I was so annoyed I obviously told her no. I was the only person in the shop at that point, and it certainly would only have taken her one minute to help me out. And how else am I going to pick out the dress color? They explicitly tell you online not to rely on the colors on your monitor. Any shop who can't be bothered to help another bride out because that bride probably isn't going to throw some money her way is a bridal shop that you should avoid.

Pros: none

Cons: rude service

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I've been to The Image a few times with my bridesmaids to look for bridesmaid dresses. The lady there is very helpful and patient with us!
We've tried on dresses at different bridal stores in the area, then decided to purchase the dresses from her, because of the excellent service.

1
★★★☆☆

I've been to The Image a few times with my bridesmaids to look for bridesmaid dresses. The lady there is very helpful and patient with us!
We've tried on dresses at different bridal stores in the area, then decided to purchase the dresses from her, because of the excellent service.

Pros: Good service, nice selection of designer dresses. free parking!

Cons: It's a smaller store, not a place to bring a huge party.

 

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